Customer Success Visa Sponsorship Jobs in Delaware
Delaware's customer success job market is anchored by financial services, pharmaceuticals, and technology firms concentrated in Wilmington and Newark. Major employers like JPMorgan Chase, Bank of America, and AstraZeneca have established operations here, and several have sponsored visas for customer success professionals. The state's proximity to Philadelphia expands the hiring pool further.
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POSITION: (FT) – Director, Academic and Bar Success and Professor of Legal Practice
Summary: The Wilmington University Farnan School of Law invites applications for a Director of Academic and Bar Success. The director is responsible for the design and execution of academic support programs for students in general, but specifically at-risk students and students on academic probation; implementation and communication of the bar success program through student workshops; and course lead for the bar success courses and teaching one or more sections as needed. This is a twelve-month position to support students from pre-orientation activities through preparation for the bar. The anticipated start date is October 1, 2026; however, it is flexible.
About Wilmington University School of Law: The Wilmington University School of Law seeks to provide access to affordable legal education within a student-centered culture. The law school’s goals: (1) hiring faculty chosen for their extensive experience, commitment to excellence in teaching, and dedication to making a difference in the lives of their students; (2) enrolling students who reflect the diverse communities they will serve in Delaware and the national legal community; (3) offering course schedules and curricula that have been crafted to maximize the benefit for students who may be balancing professional and personal commitments in addition to their legal studies; (4) providing an educational program focused on excellence in developing practice-related competencies, through a curriculum mapped to those competencies and using best instructional practices; (5) bridging the gap between theory and practice through externships that provide hands-on opportunities to help practicing attorneys solve real challenges; and (6) creating opportunity for our students by keeping tuition and debt low and producing graduates with high value and ability in multiple segments of the market for legal services.
Required Qualifications
- Juris Doctor (J.D.) from an ABA-accredited law school.
- Bar Passage by examination in any U.S. jurisdiction.
- Member of the bar in good standing in any U.S. jurisdiction. (Status may be inactive)
- Relevant experience in legal academic support and bar preparation, or relevant professional experience.
Preferred Qualifications
- Teaching or experience with student advising as related to academic issues; mentoring and advising experience, particularly with at-risk individuals; experience in legal academic support and/or bar preparation or with the Board of Bar Examiners; and experience in strategic planning and leading program development.
Responsibilities include (but are not limited to):
Design and execution of a comprehensive academic support program to include:
- Offer skills-based instruction to law students on a variety of academic success topics starting with pre-orientation through graduation.
- Provide one-on-one advising to at-risk students and students on academic probation, including any other students needing assistance.
- Develop, implement, and oversee a peer tutoring program to support student success and meet the evolving needs of the School of Law as it continues to grow.
- Connect students with legal writing resources, academic support services, and other tools to enhance their academic performance and writing skills.
Implementation, communication, and leadership of the bar success program to include:
- Organization and cultivation of student engagement in a comprehensive bar support program for students during their enrollment and after graduation during the bar study period. The institution provides all students with access to a full suite of bar preparation resources and support provided by the contracted bar preparation provider. Additionally, the current contract includes annual diagnostic exams and the bar review course for all students at graduation for the jurisdiction they are sitting for the exam.
- Design and manage the bar readiness courses, ensuring consistency among adjunct-taught sections and with the established learning outcomes for each course. Development and review of common course syllabus and Canvas course templates.
- Maintain current knowledge of bar admissions requirements and issues and trends in bar exam administration. Maintain bar licensure information for all jurisdictions for the law school.
- Inform and advise students on bar admissions requirements, bar application details and deadlines, completing the character and fitness bar licensure process, the MPRE, and testing accommodations process.
- Perform statistical reporting on participation and performance indicators. Continually analyze results to strategically improve student and institutional performance.
Administrative and Institutional Responsibilities
- Ensure compliance with the Family Educational Rights and Privacy Act (FERPA).
- Promote and foster a supportive environment for all students, faculty, and staff.
- Perform other duties which may be assigned by the Dean or Associate Dean of Academics of the Farnan School of Law.
Hours of Employment: Generally, Monday–Friday between 8:30 a.m. to 4:30 p.m. or 10:00 a.m. to 6:00 p.m., depending on the needs of the department(s) and/or the University. The role will require both daytime and evening hours as necessary to support departmental operations. During academic terms, student services are available until 6:00 p.m., and final exam administration may extend as late as 9:15 p.m.
Compensation and Benefits: Salary is commensurate with experience. Wilmington University Farnan School of Law offers a comprehensive benefits package, including medical, dental, vision, retirement (403b), life and disability insurance, dependent care assistance, and education benefits.
Application Deadline: Open until filled.
EMPLOYMENT OPPORTUNITY
POSITION: (FT) – Director, Academic and Bar Success and Professor of Legal Practice
Summary: The Wilmington University Farnan School of Law invites applications for a Director of Academic and Bar Success. The director is responsible for the design and execution of academic support programs for students in general, but specifically at-risk students and students on academic probation; implementation and communication of the bar success program through student workshops; and course lead for the bar success courses and teaching one or more sections as needed. This is a twelve-month position to support students from pre-orientation activities through preparation for the bar. The anticipated start date is October 1, 2026; however, it is flexible.
About Wilmington University School of Law: The Wilmington University School of Law seeks to provide access to affordable legal education within a student-centered culture. The law school’s goals: (1) hiring faculty chosen for their extensive experience, commitment to excellence in teaching, and dedication to making a difference in the lives of their students; (2) enrolling students who reflect the diverse communities they will serve in Delaware and the national legal community; (3) offering course schedules and curricula that have been crafted to maximize the benefit for students who may be balancing professional and personal commitments in addition to their legal studies; (4) providing an educational program focused on excellence in developing practice-related competencies, through a curriculum mapped to those competencies and using best instructional practices; (5) bridging the gap between theory and practice through externships that provide hands-on opportunities to help practicing attorneys solve real challenges; and (6) creating opportunity for our students by keeping tuition and debt low and producing graduates with high value and ability in multiple segments of the market for legal services.
Required Qualifications
- Juris Doctor (J.D.) from an ABA-accredited law school.
- Bar Passage by examination in any U.S. jurisdiction.
- Member of the bar in good standing in any U.S. jurisdiction. (Status may be inactive)
- Relevant experience in legal academic support and bar preparation, or relevant professional experience.
Preferred Qualifications
- Teaching or experience with student advising as related to academic issues; mentoring and advising experience, particularly with at-risk individuals; experience in legal academic support and/or bar preparation or with the Board of Bar Examiners; and experience in strategic planning and leading program development.
Responsibilities include (but are not limited to):
Design and execution of a comprehensive academic support program to include:
- Offer skills-based instruction to law students on a variety of academic success topics starting with pre-orientation through graduation.
- Provide one-on-one advising to at-risk students and students on academic probation, including any other students needing assistance.
- Develop, implement, and oversee a peer tutoring program to support student success and meet the evolving needs of the School of Law as it continues to grow.
- Connect students with legal writing resources, academic support services, and other tools to enhance their academic performance and writing skills.
Implementation, communication, and leadership of the bar success program to include:
- Organization and cultivation of student engagement in a comprehensive bar support program for students during their enrollment and after graduation during the bar study period. The institution provides all students with access to a full suite of bar preparation resources and support provided by the contracted bar preparation provider. Additionally, the current contract includes annual diagnostic exams and the bar review course for all students at graduation for the jurisdiction they are sitting for the exam.
- Design and manage the bar readiness courses, ensuring consistency among adjunct-taught sections and with the established learning outcomes for each course. Development and review of common course syllabus and Canvas course templates.
- Maintain current knowledge of bar admissions requirements and issues and trends in bar exam administration. Maintain bar licensure information for all jurisdictions for the law school.
- Inform and advise students on bar admissions requirements, bar application details and deadlines, completing the character and fitness bar licensure process, the MPRE, and testing accommodations process.
- Perform statistical reporting on participation and performance indicators. Continually analyze results to strategically improve student and institutional performance.
Administrative and Institutional Responsibilities
- Ensure compliance with the Family Educational Rights and Privacy Act (FERPA).
- Promote and foster a supportive environment for all students, faculty, and staff.
- Perform other duties which may be assigned by the Dean or Associate Dean of Academics of the Farnan School of Law.
Hours of Employment: Generally, Monday–Friday between 8:30 a.m. to 4:30 p.m. or 10:00 a.m. to 6:00 p.m., depending on the needs of the department(s) and/or the University. The role will require both daytime and evening hours as necessary to support departmental operations. During academic terms, student services are available until 6:00 p.m., and final exam administration may extend as late as 9:15 p.m.
Compensation and Benefits: Salary is commensurate with experience. Wilmington University Farnan School of Law offers a comprehensive benefits package, including medical, dental, vision, retirement (403b), life and disability insurance, dependent care assistance, and education benefits.
Application Deadline: Open until filled.
Customer Success Job Roles in Delaware
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Search Customer Success Jobs in DelawareCustomer Success Jobs in Delaware: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Delaware?
Financial institutions and pharmaceutical companies are the most active visa sponsors for customer success roles in Delaware. JPMorgan Chase, Bank of America, and Barclays have significant Wilmington presences and histories of H-1B visa sponsorship. Technology and SaaS companies operating in the Newark area also sponsor, though less frequently. Larger enterprises with dedicated HR and legal teams are generally better positioned to manage the sponsorship process than smaller firms.
Which visa types are most common for customer success roles in Delaware?
The H-1B is the most common visa for customer success roles in Delaware, particularly for positions requiring a bachelor's degree in business, communications, or a related field. The L-1B can apply when an international employee transfers into a customer success role from a foreign affiliate. Australian citizens may qualify for the E-3 visa, and Canadian and Mexican nationals should look into TN visa status under the USMCA for qualifying business-related occupations.
Which cities in Delaware have the most customer success sponsorship jobs?
Wilmington is Delaware's primary employment hub and accounts for the large majority of customer success roles in the state, driven by its concentration of financial services and corporate headquarters. Newark, home to the University of Delaware, hosts a smaller cluster of technology and services companies that hire for customer-facing roles. Dover and other parts of the state have limited customer success opportunities compared to these two cities.
How to find customer success visa sponsorship jobs in Delaware?
Migrate Mate is built specifically for international job seekers and filters customer success roles in Delaware by visa sponsorship willingness, saving significant research time. Because Delaware's job market skews toward financial services and pharmaceuticals, filtering by those industries on Migrate Mate helps surface the most relevant openings. Setting up alerts for Wilmington and Newark ensures you see new postings as they appear, which matters in a smaller state where sponsoring roles can be competitive.
Are there any state-specific considerations for customer success visa sponsorship in Delaware?
Delaware's incorporation-friendly environment means many national and multinational companies are legally registered here, but their actual operations and customer success teams may be based elsewhere. When evaluating a role, confirm the physical work location is in Delaware rather than just the company's legal address. Delaware does not have a state income tax on wages earned outside its borders, which can matter for remote arrangements, but your work authorization is tied to the employer's petition, not the state of incorporation.
What is the prevailing wage for sponsored customer success jobs in Delaware?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.