Customer Success Visa Sponsorship Jobs in Tennessee
Tennessee's customer success job market spans healthcare IT in Nashville, logistics technology in Memphis, and enterprise software firms in Knoxville. Employers like Asurion, Vanderbilt University Medical Center, and HCA Healthcare have sponsored international workers in client-facing roles. The state's growing tech sector and low cost of living make it an increasingly active market for customer success visa sponsorship.
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Get Access To All JobsSr. Sales Manager - Customer Success
Date: Jul 21, 2026
Location: Memphis, Tennessee, United States
Company: Super Micro Computer
Job Req ID: 29644
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be in charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, pricing & delivery performance.
Essential Duties and Responsibilities:
- Set goals for specific accounts, primarily responsible for OEM/ODM major accounts. Manage Customer escalations and return-material-authorizations (RMAs).
- Coordinate multiple sites and functions to exceed customers' expectations.
- Own results of Pre-Sales, Post-Sales and Customer satisfaction. In charge of delivering growth and maintaining an opportunity pipeline.
- Relationship management with Customer at executive/resolution-making levels.
- Accountable for projects/initiatives and drives site focus on efficiency programs.
- On-Site Customer and offline Data Center relationship management and information flow, developing growth through next generation.
- Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites.
- In charge of improving communication including leading, documenting meeting minutes, actions, owners, due dates, etc.
- In charge of making process improvements and driving best practices across multi-sites.
- Ensures all client programs execute to contract, hitting key KPIs.
- Control of tracking risks on the business and reporting to SMC business accordingly.
- Responsible for working closely with Sales Account Manager to create and deliver quarterly business reviews and establishing a cadence for standard reporting.
- Schedule and lead recurring customer touchpoints in coordination with Sales and other internal teams.
Qualifications:
Typically requires a Bachelor’s degree or equivalent experience. Typically requires a minimum of 8 years of sales/account/customer success management experience. Experience working within IT, Data Center services for a customer or organization. Knowledge of AI / GPUs is a plus. Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Understands the strategic impact of the function across sites.
Salary Range
$115,000 - $140,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Sr. Sales Manager - Customer Success
Date: Jul 21, 2026
Location: Memphis, Tennessee, United States
Company: Super Micro Computer
Job Req ID: 29644
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be in charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, pricing & delivery performance.
Essential Duties and Responsibilities:
- Set goals for specific accounts, primarily responsible for OEM/ODM major accounts. Manage Customer escalations and return-material-authorizations (RMAs).
- Coordinate multiple sites and functions to exceed customers' expectations.
- Own results of Pre-Sales, Post-Sales and Customer satisfaction. In charge of delivering growth and maintaining an opportunity pipeline.
- Relationship management with Customer at executive/resolution-making levels.
- Accountable for projects/initiatives and drives site focus on efficiency programs.
- On-Site Customer and offline Data Center relationship management and information flow, developing growth through next generation.
- Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites.
- In charge of improving communication including leading, documenting meeting minutes, actions, owners, due dates, etc.
- In charge of making process improvements and driving best practices across multi-sites.
- Ensures all client programs execute to contract, hitting key KPIs.
- Control of tracking risks on the business and reporting to SMC business accordingly.
- Responsible for working closely with Sales Account Manager to create and deliver quarterly business reviews and establishing a cadence for standard reporting.
- Schedule and lead recurring customer touchpoints in coordination with Sales and other internal teams.
Qualifications:
Typically requires a Bachelor’s degree or equivalent experience. Typically requires a minimum of 8 years of sales/account/customer success management experience. Experience working within IT, Data Center services for a customer or organization. Knowledge of AI / GPUs is a plus. Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Understands the strategic impact of the function across sites.
Salary Range
$115,000 - $140,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Customer Success Job Roles in Tennessee
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Search Customer Success Jobs in TennesseeCustomer Success Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Tennessee?
Nashville-based companies are the most active sponsors, including Asurion, HCA Healthcare, and several healthtech startups in the corridor around Vanderbilt. Memphis employers in logistics technology and supply chain software have also sponsored customer success professionals. Knoxville's growing enterprise software sector adds additional opportunities. Sponsorship activity is concentrated at mid-size and enterprise companies where customer success functions are well-established.
Which visa types are most common for customer success roles in Tennessee?
The H-1B visa is the most common visa for customer success professionals in Tennessee, provided the role meets the specialty occupation standard, which typically requires a degree in business, communications, information systems, or a related field. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories. Australians may qualify for the E-3 visa. L-1B transfers apply when a candidate is relocating from an overseas office of the same employer.
Which cities in Tennessee have the most customer success sponsorship jobs?
Nashville accounts for the majority of customer success sponsorship activity in Tennessee, driven by its concentration of healthcare IT, SaaS, and financial technology firms. Memphis has a secondary cluster tied to logistics and supply chain technology companies. Knoxville and Chattanooga are smaller markets but have seen growth from manufacturing technology and enterprise software firms establishing regional operations there.
How to find customer success visa sponsorship jobs in Tennessee?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer success roles in Tennessee without sifting through positions that don't offer sponsorship. The platform covers employers across Nashville, Memphis, and Knoxville, including healthtech, SaaS, and logistics technology companies. Narrowing by role type and state on Migrate Mate gives you a focused list of Tennessee employers actively hiring international candidates for customer success positions.
Are there any Tennessee-specific factors that affect visa sponsorship for customer success professionals?
Tennessee has no state income tax, which affects prevailing wage comparisons since take-home pay differs from states where income tax is withheld. Employers still must meet Department of Labor prevailing wage requirements based on the role's location and level. Nashville's healthcare IT concentration means many customer success roles involve regulated industries, which can influence how employers document specialty occupation status when filing H-1B petitions.
What is the prevailing wage for sponsored customer success jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.