Customer Success Visa Sponsorship Jobs in Wisconsin
Wisconsin's customer success job market is anchored by Milwaukee and Madison, where companies like Epic Systems, Northwestern Mutual, and a growing SaaS sector regularly hire for client-facing roles. Employers in healthcare technology and financial services have established sponsorship track records, making Wisconsin a viable destination for international professionals pursuing customer success careers.
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Get Access To All JobsINTRODUCTION
Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
- Greeting and directing clients and visitors by phone, email, or in person.
- Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc.
- Assisting clients with requested information, delivery of documents and payments, and general inquiries.
- Assist with preparation of paperwork and delivery of tax returns to clients.
- Assisting Payroll Solutions affiliate with processing payroll as needed.
BASIC QUALIFICATIONS
- Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
- Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
- Strong attention to detail and accuracy.
- Previous experience in a related receptionist or administrative support role highly desired.
PREFERRED QUALIFICATIONS
Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the firm. In addition:
- Competitive medical, dental, and vision insurance plans.
- FSA/HSA account options.
- Paid Time Off (PTO).
- 401k employer matching program to save for retirement.
- Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
- Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
- Bonuses for helping with business development leads.
- Incredible potential for upward mobility and career growth.
SCHEDULE
This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. Generally overtime is not expected outside of tax season. During the January-April tax season, this role does work every Saturday 8-12 or 9-1 allowing for some extra income with overtime hours. May-September the office closes at noon on Fridays for summer hours.
HOW DO I JOIN?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
MORE ABOUT THE MBE AFFILIATE GROUP
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 19 office locations including 13 in Wisconsin in Black Earth, Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus offices in Phoenix, Goodyear, and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado.
INTRODUCTION
Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
- Greeting and directing clients and visitors by phone, email, or in person.
- Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc.
- Assisting clients with requested information, delivery of documents and payments, and general inquiries.
- Assist with preparation of paperwork and delivery of tax returns to clients.
- Assisting Payroll Solutions affiliate with processing payroll as needed.
BASIC QUALIFICATIONS
- Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
- Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
- Strong attention to detail and accuracy.
- Previous experience in a related receptionist or administrative support role highly desired.
PREFERRED QUALIFICATIONS
Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the firm. In addition:
- Competitive medical, dental, and vision insurance plans.
- FSA/HSA account options.
- Paid Time Off (PTO).
- 401k employer matching program to save for retirement.
- Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
- Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
- Bonuses for helping with business development leads.
- Incredible potential for upward mobility and career growth.
SCHEDULE
This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. Generally overtime is not expected outside of tax season. During the January-April tax season, this role does work every Saturday 8-12 or 9-1 allowing for some extra income with overtime hours. May-September the office closes at noon on Fridays for summer hours.
HOW DO I JOIN?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
MORE ABOUT THE MBE AFFILIATE GROUP
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 19 office locations including 13 in Wisconsin in Black Earth, Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus offices in Phoenix, Goodyear, and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado.
Customer Success Job Roles in Wisconsin
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Search Customer Success Jobs in WisconsinCustomer Success Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Wisconsin?
Epic Systems in Verona is one of Wisconsin's most active visa sponsors, particularly for customer-facing and implementation roles. Northwestern Mutual and Fiserv in Milwaukee also have documented sponsorship histories for professional roles. Mid-size SaaS companies in Madison's growing tech corridor have increasingly sponsored customer success managers as the sector expands, though sponsorship availability varies by hiring cycle and headcount needs.
Which visa types are most common for customer success roles in Wisconsin?
The H-1B visa is the most common visa for customer success roles in Wisconsin, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field. Roles tied to technical products or healthcare software more readily meet that standard. Candidates from Australia may be eligible for the E-3 visa, and those with Canadian or Mexican citizenship may qualify under the TN visa category.
Which cities in Wisconsin have the most customer success sponsorship jobs?
Madison and Milwaukee account for the majority of customer success sponsorship opportunities in Wisconsin. Madison benefits from Epic Systems' headquarters in nearby Verona and a university-adjacent tech community. Milwaukee is home to Fiserv, Northwestern Mutual, and several financial technology firms. Green Bay sees smaller but steady hiring activity in customer success roles tied to manufacturing software and regional enterprise clients.
How to find customer success visa sponsorship jobs in Wisconsin?
Migrate Mate is built specifically for international job seekers and filters customer success roles in Wisconsin by visa sponsorship willingness, so you're not sorting through listings that won't support work authorization. The platform surfaces employers with sponsorship track records in the state, saving significant research time. Filtering by Wisconsin and customer success on Migrate Mate gives you a targeted list of realistic opportunities.
Are there any Wisconsin-specific considerations for customer success visa sponsorship?
Wisconsin's customer success hiring is heavily influenced by the healthcare IT sector, where roles often require familiarity with clinical workflows or EHR systems, which can strengthen a specialty occupation argument for H-1B purposes. Epic Systems draws a notable pipeline of international talent from universities like UW-Madison. Employers sponsoring in Wisconsin must still meet federal prevailing wage requirements set by the Department of Labor for the specific metropolitan area where the work is performed.
What is the prevailing wage for sponsored customer success jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.