Customer Success Visa Sponsorship Jobs in Michigan
Michigan's customer success job market is anchored by enterprise software, automotive technology, and healthcare IT sectors, with hiring concentrated in Detroit, Ann Arbor, and Grand Rapids. Companies like Quicken Loans, Stryker, and automotive tech firms have sponsored visas for customer success professionals, making Michigan a viable destination for international candidates in this field.
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College Merze Tate College
Executive Area Provost & VP Academic Affairs
Department Student Success Services
Posting Number S1604P
Job Type Full Time, Regular
Pay Type Exempt/Salaried
Pay Grade H
Campus Location WMU-Kalamazoo - Main Campus
Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
General Summary
Directs and coordinates campus-wide retention, persistence efforts, and student success programs to ensure equitable, data-driven, evidence-based outcomes.
Major Duties
- Oversees campus-wide academic success programs. Ensures that all University students receive effective academic support.
- Directs and facilitates comprehensive training for staff and student employees to ensure utilization of high-impact practices for success programs.
- Leads development of programs, policies, and practices to meet the needs to students, staff, and faculty. Develops and implements short-term and long-term strategic plans for the department. Maintains current industry best practices and evaluates academic support programs with complex data analysis.
- Develops and administers departmental budgets. Ensures fiscal responsibility.
- Oversees a large volume of proactive outreach calls to students each semester.
- May serve on relevant committees with a special focus on campus retention efforts and campaigns to support student well-being and campus climate.
- Serves as a liaison for University initiatives. Analyzes and presents course outcome data. Collaborates with University leadership and academic partners to establish and maintain student success programs.
- Hires, evaluates and supervises staff and student employees.
Minimum Qualifications
- Master’s degree in related field from an accredited institution.
- Supervisory or lead experience.
- Strong interpersonal, written, and oral communication skills.
- Knowledge of university academic programs and requirements.
- Experience with managing large teams.
- Experience with budget management.
Desired Qualifications
Special Instructions to Applicants
External applicants should use the WMU – Application.
Internal applicants should use the WMU – Internal Application.
Additional Position Information
Interviews will begin the week of August 17, 2026.
Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation
Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff
Physical requirements and working conditions
- Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Position Details
College Merze Tate College
Executive Area Provost & VP Academic Affairs
Department Student Success Services
Posting Number S1604P
Job Type Full Time, Regular
Pay Type Exempt/Salaried
Pay Grade H
Campus Location WMU-Kalamazoo - Main Campus
Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
General Summary
Directs and coordinates campus-wide retention, persistence efforts, and student success programs to ensure equitable, data-driven, evidence-based outcomes.
Major Duties
- Oversees campus-wide academic success programs. Ensures that all University students receive effective academic support.
- Directs and facilitates comprehensive training for staff and student employees to ensure utilization of high-impact practices for success programs.
- Leads development of programs, policies, and practices to meet the needs to students, staff, and faculty. Develops and implements short-term and long-term strategic plans for the department. Maintains current industry best practices and evaluates academic support programs with complex data analysis.
- Develops and administers departmental budgets. Ensures fiscal responsibility.
- Oversees a large volume of proactive outreach calls to students each semester.
- May serve on relevant committees with a special focus on campus retention efforts and campaigns to support student well-being and campus climate.
- Serves as a liaison for University initiatives. Analyzes and presents course outcome data. Collaborates with University leadership and academic partners to establish and maintain student success programs.
- Hires, evaluates and supervises staff and student employees.
Minimum Qualifications
- Master’s degree in related field from an accredited institution.
- Supervisory or lead experience.
- Strong interpersonal, written, and oral communication skills.
- Knowledge of university academic programs and requirements.
- Experience with managing large teams.
- Experience with budget management.
Desired Qualifications
Special Instructions to Applicants
External applicants should use the WMU – Application.
Internal applicants should use the WMU – Internal Application.
Additional Position Information
Interviews will begin the week of August 17, 2026.
Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation
Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff
Physical requirements and working conditions
- Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Customer Success Job Roles in Michigan
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Search Customer Success Jobs in MichiganCustomer Success Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Michigan?
Michigan employers that have sponsored visas for customer success professionals include Quicken Loans (now Rocket Companies) in Detroit, Stryker in Kalamazoo, and automotive technology firms across the metro Detroit corridor. Enterprise software companies with Michigan offices, particularly those serving the automotive and healthcare sectors, also have established sponsorship track records. Sponsorship availability varies by role, team, and hiring cycle.
Which visa types are most common for customer success roles in Michigan?
Customer success roles in Michigan are most commonly sponsored under the H-1B visa, which requires a qualifying bachelor's degree in a relevant specialty field such as business, communications, or computer science. Candidates with Canadian or Mexican citizenship may qualify for TN visa status under the USMCA. Those with extraordinary ability or multinational manager backgrounds may explore O-1 visa or L-1 visa options, though these are less common for customer success positions.
Which cities in Michigan have the most customer success sponsorship jobs?
Detroit and its surrounding metro area, including Southfield and Dearborn, account for the largest share of customer success sponsorship opportunities in Michigan, driven by automotive technology, fintech, and enterprise software employers. Ann Arbor is a secondary hub with a strong startup and technology presence, partly fueled by University of Michigan talent pipelines. Grand Rapids has growing activity in healthcare IT and manufacturing software sectors.
How to find customer success visa sponsorship jobs in Michigan?
Migrate Mate filters job listings specifically by visa sponsorship status, making it straightforward to find customer success roles in Michigan where employers are actively open to sponsoring international candidates. Filtering by state and role on Migrate Mate surfaces positions from enterprise software, automotive technology, and healthcare IT companies that have sponsored visas before, saving time compared to manually screening general job postings.
Are there any Michigan-specific factors that affect visa sponsorship for customer success professionals?
Michigan's concentration in automotive technology and healthcare IT means customer success roles here often require domain knowledge in those industries, which can strengthen a visa petition by demonstrating specialized qualifications. The University of Michigan and Michigan State University generate significant international talent pipelines, so employers in Ann Arbor and East Lansing are generally more accustomed to sponsorship processes. H-1B visa prevailing wage requirements apply statewide and vary by metropolitan area.
What is the prevailing wage for sponsored customer success jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.