Customer Success Visa Sponsorship Jobs in Utah
Customer success roles in Utah draw strong international hiring from Salt Lake City's growing tech sector, with companies like Qualtrics, Domo, and Pluralsight regularly sponsoring work visas. Lehi's Silicon Slopes corridor concentrates much of this demand, making Utah one of the more active states for customer success visa sponsorship outside major coastal markets.
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Get Access To All JobsJob Summary:
The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact.
You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership.
What you will do:
- Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams.
- Integrate product-level success plans into a structured enterprise success framework aligned to customer business goals.
- Consolidate product-level usage and performance data into executive-ready value narratives that demonstrate ROI and impact.
- Present adoption progress, risk signals, and value attainment in governance forums such as QBRs and executive reviews.
- Develop clear governance materials and milestone tracking to support executive reviews, QBRs, and customer success reporting.
- Coordinate cross-product escalations and drive resolution through structured collaboration with internal stakeholders.
- Identify gaps between adoption activity and business outcomes and drive coordinated action plans to close those gaps, minimizing revenue risk.
- Partner with Product CSMs and support teams to ensure product-level success strategies contribute to enterprise-level value realization goals.
- Contribute to documentation standards, success playbooks, and best practices that elevate execution quality across strategic accounts.
What will set you up for success:
- 5+ years of experience in Customer Success, Program Management, or enterprise account roles within SaaS or multi-product environments.
- Demonstrated experience driving value realization and translating product adoption into measurable business outcomes.
- Strong ability to synthesize product-level data into actionable enterprise-level insights.
- Executive-ready communication skills, with experience supporting governance conversations and strategic reviews.
- Strong documentation and program management skills, with attention to structure, detail, and follow-through.
- An analytical mindset focused on reducing time-to-value, improving customer satisfaction, and preventing recurring issues.
- Familiarity with Salesforce, Customer Success platforms (Catalyst, Gainsight), and project management tools.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GOTOMARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 23437
LOCATION: #location
Job Summary:
The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact.
You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership.
What you will do:
- Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams.
- Integrate product-level success plans into a structured enterprise success framework aligned to customer business goals.
- Consolidate product-level usage and performance data into executive-ready value narratives that demonstrate ROI and impact.
- Present adoption progress, risk signals, and value attainment in governance forums such as QBRs and executive reviews.
- Develop clear governance materials and milestone tracking to support executive reviews, QBRs, and customer success reporting.
- Coordinate cross-product escalations and drive resolution through structured collaboration with internal stakeholders.
- Identify gaps between adoption activity and business outcomes and drive coordinated action plans to close those gaps, minimizing revenue risk.
- Partner with Product CSMs and support teams to ensure product-level success strategies contribute to enterprise-level value realization goals.
- Contribute to documentation standards, success playbooks, and best practices that elevate execution quality across strategic accounts.
What will set you up for success:
- 5+ years of experience in Customer Success, Program Management, or enterprise account roles within SaaS or multi-product environments.
- Demonstrated experience driving value realization and translating product adoption into measurable business outcomes.
- Strong ability to synthesize product-level data into actionable enterprise-level insights.
- Executive-ready communication skills, with experience supporting governance conversations and strategic reviews.
- Strong documentation and program management skills, with attention to structure, detail, and follow-through.
- An analytical mindset focused on reducing time-to-value, improving customer satisfaction, and preventing recurring issues.
- Familiarity with Salesforce, Customer Success platforms (Catalyst, Gainsight), and project management tools.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GOTOMARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 23437
LOCATION: #location
Customer Success Job Roles in Utah
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Search Customer Success Jobs in UtahCustomer Success Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Utah?
Salt Lake City and the Silicon Slopes corridor are home to several employers with documented H-1B sponsorship histories in customer success functions. Qualtrics, Domo, Pluralsight, and Adobe (which has a significant Utah presence) have all filed Labor Condition Applications for customer-facing roles. Enterprise software and SaaS companies in this region tend to have established HR infrastructure for sponsorship, making them more sponsorship-friendly than smaller startups.
Which visa types are most common for customer success roles in Utah?
The H-1B is the most common visa for customer success managers and similar roles in Utah, though it requires a specialty occupation determination and involves the annual lottery. Candidates already in the U.S. on F-1 OPT or STEM OPT can work while an H-1B petition is pending. The O-1A is an option for applicants with demonstrated extraordinary achievement, and L-1 transfers apply to those moving within a multinational employer.
Which cities in Utah have the most customer success sponsorship jobs?
The overwhelming majority of customer success sponsorship activity in Utah is concentrated along the Wasatch Front. Lehi and Salt Lake City together account for most roles, with Lehi's Silicon Slopes tech park housing dozens of SaaS and enterprise software firms. Provo and Sandy also have a notable presence, particularly for companies adjacent to Brigham Young University's business and technology pipeline. Remote-optional roles based in Utah are increasingly common as well.
How to find customer success visa sponsorship jobs in Utah?
Migrate Mate is built specifically for this search, filtering customer success roles in Utah by visa sponsorship availability so you're not sifting through listings that won't lead anywhere. Given how concentrated Utah's tech hiring is in Silicon Slopes, filtering by location within Migrate Mate and focusing on SaaS and enterprise software companies will surface the most relevant opportunities for international candidates.
Are there state-specific considerations for customer success visa sponsorship in Utah?
Utah's prevailing wage determinations for customer success roles are set by the Department of Labor based on the Wasatch Front metropolitan areas, which tend to reflect lower wage floors than San Francisco or New York. This can make sponsorship administratively simpler for employers. Utah also benefits from a strong university pipeline through the University of Utah and Brigham Young University, meaning local tech employers are accustomed to hiring internationally educated candidates and navigating OPT-to-H-1B transitions.
What is the prevailing wage for sponsored customer success jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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