Customer Success Visa Sponsorship Jobs in Utah
Customer success roles in Utah draw strong international hiring from Salt Lake City's growing tech sector, with companies like Qualtrics, Domo, and Pluralsight regularly sponsoring work visas. Lehi's Silicon Slopes corridor concentrates much of this demand, making Utah one of the more active states for customer success visa sponsorship outside major coastal markets.
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Get Access To All Jobs<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</span></p>
<p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.</span></p></div><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Grow With Us</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400;">We are looking for a full-time, dedicated, and passionate Senior Customer Success Manager to join our growing team. </span>In this role, you will be the primary post-sale contact for our customers—owning the relationship, driving adoption of our all-in-one HR platform, and ensuring long-term success. You will also be responsible for driving renewals and discovering expansion opportunities cross-sells with the most innovative and fastest growing restaurant brands in the United States. </span></p>
<p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">This is a full-time hybrid position based in Lehi, Utah, with in-office days on Tuesday, Wednesday, and Thursday.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Day in the Life</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build strong relationships with key stakeholders at mid-market accounts</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Onboard new customers and ensure a smooth implementation of payroll and workforce tools</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Serve as a product expert—helping customers with best practices in hiring and payroll</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Renew books of business and in cases of expansion, partner with the Growth AE</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proactively monitor account health and identify opportunities for upselling, training, or risk mitigation</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with Implementations, Sales, Professional Services, Product, and Support to deliver best-in-class customer experience</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Track and report on customer success metrics such as activation, usage, retention, and satisfaction</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who You Are</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">4+ years of experience in Customer Success, Account Management, or Implementation—ideally at a payroll, HRIS, or SaaS company</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deep familiarity with payroll processing, labor law compliance, or benefits administration</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication and problem-solving skills; ability to translate technical concepts to business stakeholders</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A proactive mindset with strong project management and organizational skills</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with CRM tools (Salesforce, Outreach, Tableau, UpdateAI)</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must be willing to report to the office for up to 5x a week</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What We Offer</strong></span></p>
<ul>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">A mission-driven and value-based company dedicated to empower deskless workers and local businesses</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive salary and equity</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">In-office amenities and stocked kitchen</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401K Plan</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Pre-tax commuter benefits</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Learning/development stipend</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400;">Flexible PTO </span></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Salary Range</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="font-weight: 400;">In compliance with the California Pay Transparency Law, the base salary range for this role is between $100,000 - $105,000 in Utah. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.</span></strong></span></p><div class="content-conclusion"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Know More About Workstream</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://www.workstream.us/blog/funding-series-b">https://www.workstream.us/blog/funding-series-b</a></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/">https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/</a></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://techbuzz.news/buzzworthy-august-27-2021/">https://techbuzz.news/buzzworthy-august-27-2021/</a></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-stringify-type="bold">Additional Information </strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are committed to the full inclusion of all qualified individuals.</span></p></div>
<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</span></p>
<p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.</span></p></div><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Grow With Us</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400;">We are looking for a full-time, dedicated, and passionate Senior Customer Success Manager to join our growing team. </span>In this role, you will be the primary post-sale contact for our customers—owning the relationship, driving adoption of our all-in-one HR platform, and ensuring long-term success. You will also be responsible for driving renewals and discovering expansion opportunities cross-sells with the most innovative and fastest growing restaurant brands in the United States. </span></p>
<p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">This is a full-time hybrid position based in Lehi, Utah, with in-office days on Tuesday, Wednesday, and Thursday.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Day in the Life</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build strong relationships with key stakeholders at mid-market accounts</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Onboard new customers and ensure a smooth implementation of payroll and workforce tools</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Serve as a product expert—helping customers with best practices in hiring and payroll</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Renew books of business and in cases of expansion, partner with the Growth AE</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proactively monitor account health and identify opportunities for upselling, training, or risk mitigation</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with Implementations, Sales, Professional Services, Product, and Support to deliver best-in-class customer experience</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Track and report on customer success metrics such as activation, usage, retention, and satisfaction</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who You Are</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">4+ years of experience in Customer Success, Account Management, or Implementation—ideally at a payroll, HRIS, or SaaS company</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deep familiarity with payroll processing, labor law compliance, or benefits administration</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication and problem-solving skills; ability to translate technical concepts to business stakeholders</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A proactive mindset with strong project management and organizational skills</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with CRM tools (Salesforce, Outreach, Tableau, UpdateAI)</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must be willing to report to the office for up to 5x a week</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What We Offer</strong></span></p>
<ul>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">A mission-driven and value-based company dedicated to empower deskless workers and local businesses</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive salary and equity</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">In-office amenities and stocked kitchen</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401K Plan</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Pre-tax commuter benefits</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Learning/development stipend</span></li>
<li style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-weight: 400;">Flexible PTO </span></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Salary Range</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="font-weight: 400;">In compliance with the California Pay Transparency Law, the base salary range for this role is between $100,000 - $105,000 in Utah. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.</span></strong></span></p><div class="content-conclusion"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Know More About Workstream</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://www.workstream.us/blog/funding-series-b">https://www.workstream.us/blog/funding-series-b</a></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/">https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/</a></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://techbuzz.news/buzzworthy-august-27-2021/">https://techbuzz.news/buzzworthy-august-27-2021/</a></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-stringify-type="bold">Additional Information </strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are committed to the full inclusion of all qualified individuals.</span></p></div>
Customer Success Job Roles in Utah
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Search Customer Success Jobs in UtahCustomer Success Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Utah?
Salt Lake City and the Silicon Slopes corridor are home to several employers with documented H-1B visa sponsorship histories in customer success functions. Qualtrics, Domo, Pluralsight, and Adobe (which has a significant Utah presence) have all filed Labor Condition Applications for customer-facing roles. Enterprise software and SaaS companies in this region tend to have established HR infrastructure for sponsorship, making them more sponsorship-friendly than smaller startups.
Which visa types are most common for customer success roles in Utah?
The H-1B is the most common visa for customer success managers and similar roles in Utah, though it requires a specialty occupation determination and involves the annual lottery. Candidates already in the U.S. on F-1 OPT or STEM OPT can work while an H-1B petition is pending. The O-1A is an option for applicants with demonstrated extraordinary achievement, and L-1 visa transfers apply to those moving within a multinational employer.
Which cities in Utah have the most customer success sponsorship jobs?
The overwhelming majority of customer success sponsorship activity in Utah is concentrated along the Wasatch Front. Lehi and Salt Lake City together account for most roles, with Lehi's Silicon Slopes tech park housing dozens of SaaS and enterprise software firms. Provo and Sandy also have a notable presence, particularly for companies adjacent to Brigham Young University's business and technology pipeline. Remote-optional roles based in Utah are increasingly common as well.
How to find customer success visa sponsorship jobs in Utah?
Migrate Mate is built specifically for this search, filtering customer success roles in Utah by visa sponsorship availability so you're not sifting through listings that won't lead anywhere. Given how concentrated Utah's tech hiring is in Silicon Slopes, filtering by location within Migrate Mate and focusing on SaaS and enterprise software companies will surface the most relevant opportunities for international candidates.
Are there state-specific considerations for customer success visa sponsorship in Utah?
Utah's prevailing wage determinations for customer success roles are set by the Department of Labor based on the Wasatch Front metropolitan areas, which tend to reflect lower wage floors than San Francisco or New York. This can make sponsorship administratively simpler for employers. Utah also benefits from a strong university pipeline through the University of Utah and Brigham Young University, meaning local tech employers are accustomed to hiring internationally educated candidates and navigating OPT-to-H-1B transitions.
What is the prevailing wage for sponsored customer success jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.