Customer Success Visa Sponsorship Jobs in Utah
Customer success roles in Utah draw strong international hiring from Salt Lake City's growing tech sector, with companies like Qualtrics, Domo, and Pluralsight regularly sponsoring work visas. Lehi's Silicon Slopes corridor concentrates much of this demand, making Utah one of the more active states for customer success visa sponsorship outside major coastal markets.
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Get Access To All JobsCustomer Success Manager (West Coast)
Hybrid Work Model (3 days onsite, 2 days remote)
Location: Either Wilmington, DE or Logan, UT
Hours: Wilmington, DE - 11am-8am ET; Logan, UT - 9am-6pm MT
We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face-to-face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.
What You'll Do For Us:
- Build relationships with B and C-Level Executives to gain a deep understanding of customers’ business and goals/KPIs
- Proactively educate clients about industry developments and potential impacts to their business and online strategy
- Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC
- Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget
- Manage customer relationships to ensure retention and satisfaction in assigned accounts
- Partner with Sales to develop and execute on account plans
- Identify and help develop additional client contacts within assigned accounts
- Identify and generate new Sales leads
- Provide budget projections and conduct contract and price negotiations for assigned accounts
- Develop and conduct effective client presentations and Business Review meetings either in-person or via Microsoft Teams utilizing PowerPoint and Excel
- Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system
- Keep up to date on industry news
- Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars
- Sharing sales, product knowledge and ideas with other team members
This position is not commission based, but there is an incentive program for top performers
What technical skills, experience, and qualifications do you need?
- 3+ years B2B Account Management experience
- Comfort and experience working with B and C-level executives
- A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
- Excellent analytical and problem-solving skills
- Ability to think proactively and strategically to meet the clients’ needs
- Relentless dedication to outstanding customer service
- Ability to handle escalated client issues with a steady hand
- Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
- Strong negotiation skills and business acumen
- Quick learner with a demonstrated passion for technology and the Internet ecosystem
- Ability to work as part of a team and collaborate effectively with colleagues
- Salesforce CRM experience preferred, but not required
- Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
- Multi-lingual preferred, but not required
LI-CS1
hybrid
Customer Success Manager (West Coast)
Hybrid Work Model (3 days onsite, 2 days remote)
Location: Either Wilmington, DE or Logan, UT
Hours: Wilmington, DE - 11am-8am ET; Logan, UT - 9am-6pm MT
We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face-to-face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.
What You'll Do For Us:
- Build relationships with B and C-Level Executives to gain a deep understanding of customers’ business and goals/KPIs
- Proactively educate clients about industry developments and potential impacts to their business and online strategy
- Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC
- Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget
- Manage customer relationships to ensure retention and satisfaction in assigned accounts
- Partner with Sales to develop and execute on account plans
- Identify and help develop additional client contacts within assigned accounts
- Identify and generate new Sales leads
- Provide budget projections and conduct contract and price negotiations for assigned accounts
- Develop and conduct effective client presentations and Business Review meetings either in-person or via Microsoft Teams utilizing PowerPoint and Excel
- Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system
- Keep up to date on industry news
- Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars
- Sharing sales, product knowledge and ideas with other team members
This position is not commission based, but there is an incentive program for top performers
What technical skills, experience, and qualifications do you need?
- 3+ years B2B Account Management experience
- Comfort and experience working with B and C-level executives
- A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
- Excellent analytical and problem-solving skills
- Ability to think proactively and strategically to meet the clients’ needs
- Relentless dedication to outstanding customer service
- Ability to handle escalated client issues with a steady hand
- Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
- Strong negotiation skills and business acumen
- Quick learner with a demonstrated passion for technology and the Internet ecosystem
- Ability to work as part of a team and collaborate effectively with colleagues
- Salesforce CRM experience preferred, but not required
- Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
- Multi-lingual preferred, but not required
LI-CS1
hybrid
Customer Success Job Roles in Utah
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Search Customer Success Jobs in UtahCustomer Success Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Utah?
Salt Lake City and the Silicon Slopes corridor are home to several employers with documented H-1B visa sponsorship histories in customer success functions. Qualtrics, Domo, Pluralsight, and Adobe (which has a significant Utah presence) have all filed Labor Condition Applications for customer-facing roles. Enterprise software and SaaS companies in this region tend to have established HR infrastructure for sponsorship, making them more sponsorship-friendly than smaller startups.
Which visa types are most common for customer success roles in Utah?
The H-1B is the most common visa for customer success managers and similar roles in Utah, though it requires a specialty occupation determination and involves the annual lottery. Candidates already in the U.S. on F-1 OPT or STEM OPT can work while an H-1B petition is pending. The O-1A is an option for applicants with demonstrated extraordinary achievement, and L-1 visa transfers apply to those moving within a multinational employer.
Which cities in Utah have the most customer success sponsorship jobs?
The overwhelming majority of customer success sponsorship activity in Utah is concentrated along the Wasatch Front. Lehi and Salt Lake City together account for most roles, with Lehi's Silicon Slopes tech park housing dozens of SaaS and enterprise software firms. Provo and Sandy also have a notable presence, particularly for companies adjacent to Brigham Young University's business and technology pipeline. Remote-optional roles based in Utah are increasingly common as well.
How to find customer success visa sponsorship jobs in Utah?
Migrate Mate is built specifically for this search, filtering customer success roles in Utah by visa sponsorship availability so you're not sifting through listings that won't lead anywhere. Given how concentrated Utah's tech hiring is in Silicon Slopes, filtering by location within Migrate Mate and focusing on SaaS and enterprise software companies will surface the most relevant opportunities for international candidates.
Are there state-specific considerations for customer success visa sponsorship in Utah?
Utah's prevailing wage determinations for customer success roles are set by the Department of Labor based on the Wasatch Front metropolitan areas, which tend to reflect lower wage floors than San Francisco or New York. This can make sponsorship administratively simpler for employers. Utah also benefits from a strong university pipeline through the University of Utah and Brigham Young University, meaning local tech employers are accustomed to hiring internationally educated candidates and navigating OPT-to-H-1B transitions.
What is the prevailing wage for sponsored customer success jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.