Customer Success Visa Sponsorship Jobs in Minnesota
Minnesota's customer success job market centers on Minneapolis-Saint Paul, home to major employers like UnitedHealth Group, Target, and a growing SaaS and healthtech sector. Companies in the Twin Cities regularly sponsor H-1B visa and TN visas for qualified customer success professionals. Rochester and Bloomington also offer opportunities, particularly in enterprise software and healthcare technology.
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Get Access To All JobsAt Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.
If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!
Our mission is simple: End Cyber Risk. We’re looking for a customer success manager to be part of making this happen.
The ideal candidate will possess strong communication skills, be a strong negotiator and have experience working with customers to meet their needs and drive growth.
Responsibilities:
- Managing a set of SMB customers who are utilizing Arctic Wolf’s CyberSOC solution
- Achieving renewal and expansion targets through consultative selling techniques
- Listening to customers and providing feedback to the business
- Ensuring customer satisfaction and delivery of quarterly account reviews
- Identifying opportunities to upsell to existing customers by positioning additional service offerings
- Effectively negotiating transactions and developing plans for future growth, including leveraging solid domain and product knowledge to facilitate interest in Arctic Wolf expansion
- Successfully planning and prioritizing a high volume of activities and requests to manage customer issues and requests, including following through on requests in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use cases to coach customers to alternate solutions when possible
- Creating and managing automated processes to effectively forecast and communicate at-risk customers
- Working in a highly trusting and transparent team environment
Required Skills and Experience:
- 2+ years of demonstrated success in a sales role, preferably in a technology organization
- The ability to be flexible and work in a rapidly changing environment is required
- Bachelor’s degree, or combination of education and relevant experience
- Aptitude for technology, knowledge of spreadsheet and Salesforce utilization
- Fanatical devotion to customer service, business quality, and data security
- The ideal candidate thinks out-of-the-box and energizes others with passion, quality and commitment
- Excellent organizational skills and written/oral communication skills
- This position is based in our Eden Prairie, MN office and will require team members work from our corporate office
On-Camera Policy:
To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk—we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:
- Equity for all employees
- Flexible time off and paid volunteer days
- 401k match
- Training and career development programs
- Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
- Robust Employee Assistance Program (EAP) with mental health services
- Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.
Security Requirements
- Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies)
- Background checks are required for this position
- This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations
The base salary range for this job family is 43,800 to 92,400 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.
At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.
If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!
Our mission is simple: End Cyber Risk. We’re looking for a customer success manager to be part of making this happen.
The ideal candidate will possess strong communication skills, be a strong negotiator and have experience working with customers to meet their needs and drive growth.
Responsibilities:
- Managing a set of SMB customers who are utilizing Arctic Wolf’s CyberSOC solution
- Achieving renewal and expansion targets through consultative selling techniques
- Listening to customers and providing feedback to the business
- Ensuring customer satisfaction and delivery of quarterly account reviews
- Identifying opportunities to upsell to existing customers by positioning additional service offerings
- Effectively negotiating transactions and developing plans for future growth, including leveraging solid domain and product knowledge to facilitate interest in Arctic Wolf expansion
- Successfully planning and prioritizing a high volume of activities and requests to manage customer issues and requests, including following through on requests in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use cases to coach customers to alternate solutions when possible
- Creating and managing automated processes to effectively forecast and communicate at-risk customers
- Working in a highly trusting and transparent team environment
Required Skills and Experience:
- 2+ years of demonstrated success in a sales role, preferably in a technology organization
- The ability to be flexible and work in a rapidly changing environment is required
- Bachelor’s degree, or combination of education and relevant experience
- Aptitude for technology, knowledge of spreadsheet and Salesforce utilization
- Fanatical devotion to customer service, business quality, and data security
- The ideal candidate thinks out-of-the-box and energizes others with passion, quality and commitment
- Excellent organizational skills and written/oral communication skills
- This position is based in our Eden Prairie, MN office and will require team members work from our corporate office
On-Camera Policy:
To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk—we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:
- Equity for all employees
- Flexible time off and paid volunteer days
- 401k match
- Training and career development programs
- Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
- Robust Employee Assistance Program (EAP) with mental health services
- Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.
Security Requirements
- Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies)
- Background checks are required for this position
- This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations
The base salary range for this job family is 43,800 to 92,400 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.
Customer Success Job Roles in Minnesota
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Search Customer Success Jobs in MinnesotaCustomer Success Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Minnesota?
Several large Minnesota employers have documented H-1B sponsorship histories for customer-facing and account management roles. UnitedHealth Group, Target, and Optum are among the state's most active sponsors. Growing SaaS companies headquartered in Minneapolis, particularly in healthtech and fintech, also sponsor customer success managers. Checking a company's OFLC disclosure data is a reliable way to confirm past sponsorship activity before applying.
Which visa types are most common for customer success roles in Minnesota?
H-1B is the most common visa for customer success roles in Minnesota, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, communications, or information technology. Canadian and Mexican nationals may qualify for TN status under the NAFTA/USMCA professional category. Australian citizens can explore the E-3 visa, which has no lottery and significantly shorter processing timelines.
Which cities in Minnesota have the most customer success sponsorship jobs?
Minneapolis and Saint Paul account for the large majority of customer success sponsorship opportunities in Minnesota. The Minneapolis metro area hosts a dense concentration of enterprise software, healthtech, and financial services companies that hire customer success managers internationally. Rochester has a smaller but notable cluster tied to healthcare technology, particularly companies adjacent to Mayo Clinic's ecosystem. Remote-friendly roles headquartered in these cities also appear regularly.
How to find customer success visa sponsorship jobs in Minnesota?
Migrate Mate is built specifically for international job seekers and filters customer success roles in Minnesota by visa sponsorship willingness, so you're not sifting through listings from employers who won't sponsor. The platform surfaces roles at companies with documented sponsorship histories in the Twin Cities and broader Minnesota market, saving significant research time. Filtering by role type and state gives you a targeted list relevant to your visa situation.
Are there any Minnesota-specific considerations for customer success visa sponsorship?
Minnesota's prevailing wage requirements for H-1B positions are determined by the Department of Labor based on the specific metro area, with Minneapolis-Saint Paul wages generally reflecting a competitive market for customer success roles. The University of Minnesota and other local institutions produce graduates who enter customer success pipelines, meaning international candidates benefit from targeting mid-market and enterprise employers rather than entry-level roles where sponsorship is less common.
What is the prevailing wage for sponsored customer success jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.