Customer Success Visa Sponsorship Jobs in Minnesota
Minnesota's customer success job market centers on Minneapolis-Saint Paul, home to major employers like UnitedHealth Group, Target, and a growing SaaS and healthtech sector. Companies in the Twin Cities regularly sponsor H-1B and TN visas for qualified customer success professionals. Rochester and Bloomington also offer opportunities, particularly in enterprise software and healthcare technology.
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Get Access To All JobsJob Summary:
The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact.
You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership.
What you will do:
- Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams.
- Integrate product-level success plans into a structured enterprise success framework aligned to customer business goals.
- Consolidate product-level usage and performance data into executive-ready value narratives that demonstrate ROI and impact.
- Present adoption progress, risk signals, and value attainment in governance forums such as QBRs and executive reviews.
- Develop clear governance materials and milestone tracking to support executive reviews, QBRs, and customer success reporting.
- Coordinate cross-product escalations and drive resolution through structured collaboration with internal stakeholders.
- Identify gaps between adoption activity and business outcomes and drive coordinated action plans to close those gaps, minimizing revenue risk.
- Partner with Product CSMs and support teams to ensure product-level success strategies contribute to enterprise-level value realization goals.
- Contribute to documentation standards, success playbooks, and best practices that elevate execution quality across strategic accounts.
What will set you up for success:
- 5+ years of experience in Customer Success, Program Management, or enterprise account roles within SaaS or multi-product environments.
- Demonstrated experience driving value realization and translating product adoption into measurable business outcomes.
- Strong ability to synthesize product-level data into actionable enterprise-level insights.
- Executive-ready communication skills, with experience supporting governance conversations and strategic reviews.
- Strong documentation and program management skills, with attention to structure, detail, and follow-through.
- An analytical mindset focused on reducing time-to-value, improving customer satisfaction, and preventing recurring issues.
- Familiarity with Salesforce, Customer Success platforms (Catalyst, Gainsight), and project management tools.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GOTOMARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 23437
LOCATION: #location
Job Summary:
The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact.
You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership.
What you will do:
- Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams.
- Integrate product-level success plans into a structured enterprise success framework aligned to customer business goals.
- Consolidate product-level usage and performance data into executive-ready value narratives that demonstrate ROI and impact.
- Present adoption progress, risk signals, and value attainment in governance forums such as QBRs and executive reviews.
- Develop clear governance materials and milestone tracking to support executive reviews, QBRs, and customer success reporting.
- Coordinate cross-product escalations and drive resolution through structured collaboration with internal stakeholders.
- Identify gaps between adoption activity and business outcomes and drive coordinated action plans to close those gaps, minimizing revenue risk.
- Partner with Product CSMs and support teams to ensure product-level success strategies contribute to enterprise-level value realization goals.
- Contribute to documentation standards, success playbooks, and best practices that elevate execution quality across strategic accounts.
What will set you up for success:
- 5+ years of experience in Customer Success, Program Management, or enterprise account roles within SaaS or multi-product environments.
- Demonstrated experience driving value realization and translating product adoption into measurable business outcomes.
- Strong ability to synthesize product-level data into actionable enterprise-level insights.
- Executive-ready communication skills, with experience supporting governance conversations and strategic reviews.
- Strong documentation and program management skills, with attention to structure, detail, and follow-through.
- An analytical mindset focused on reducing time-to-value, improving customer satisfaction, and preventing recurring issues.
- Familiarity with Salesforce, Customer Success platforms (Catalyst, Gainsight), and project management tools.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GOTOMARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 23437
LOCATION: #location
Customer Success Job Roles in Minnesota
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Search Customer Success Jobs in MinnesotaCustomer Success Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Minnesota?
Several large Minnesota employers have documented H-1B sponsorship histories for customer-facing and account management roles. UnitedHealth Group, Target, and Optum are among the state's most active sponsors. Growing SaaS companies headquartered in Minneapolis, particularly in healthtech and fintech, also sponsor customer success managers. Checking a company's OFLC disclosure data is a reliable way to confirm past sponsorship activity before applying.
Which visa types are most common for customer success roles in Minnesota?
H-1B is the most common visa for customer success roles in Minnesota, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, communications, or information technology. Canadian and Mexican nationals may qualify for TN status under the NAFTA/USMCA professional category. Australian citizens can explore the E-3 visa, which has no lottery and significantly shorter processing timelines.
Which cities in Minnesota have the most customer success sponsorship jobs?
Minneapolis and Saint Paul account for the large majority of customer success sponsorship opportunities in Minnesota. The Minneapolis metro area hosts a dense concentration of enterprise software, healthtech, and financial services companies that hire customer success managers internationally. Rochester has a smaller but notable cluster tied to healthcare technology, particularly companies adjacent to Mayo Clinic's ecosystem. Remote-friendly roles headquartered in these cities also appear regularly.
How to find customer success visa sponsorship jobs in Minnesota?
Migrate Mate is built specifically for international job seekers and filters customer success roles in Minnesota by visa sponsorship willingness, so you're not sifting through listings from employers who won't sponsor. The platform surfaces roles at companies with documented sponsorship histories in the Twin Cities and broader Minnesota market, saving significant research time. Filtering by role type and state gives you a targeted list relevant to your visa situation.
Are there any Minnesota-specific considerations for customer success visa sponsorship?
Minnesota's prevailing wage requirements for H-1B positions are determined by the Department of Labor based on the specific metro area, with Minneapolis-Saint Paul wages generally reflecting a competitive market for customer success roles. The University of Minnesota and other local institutions produce graduates who enter customer success pipelines, meaning international candidates benefit from targeting mid-market and enterprise employers rather than entry-level roles where sponsorship is less common.
What is the prevailing wage for sponsored customer success jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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