Customer Success Visa Sponsorship Jobs in Maine
Maine's customer success hiring is concentrated in Portland and Bangor, where SaaS, healthcare technology, and financial services firms like WEX Inc. and Idexx Laboratories occasionally sponsor work visas for experienced candidates. The state's smaller market means fewer open roles, but companies that do hire internationally tend to value deep domain expertise and long-term retention.
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Get Access To All JobsINTRODUCTION
The Director of Student Success & Development serves as the strategic leader for the Maine Business School's comprehensive student success enterprise. This position provides executive leadership for enrollment management, academic advising, student engagement, retention, career readiness, experiential learning, and student development initiatives while advancing institutional priorities related to enrollment growth, persistence, graduation, and post-graduate success. The Director collaborates with college and university leadership to develop data-informed strategies, leads cross-functional initiatives, supervises professional staff, and ensures students receive coordinated support throughout their academic journey. The hiring range for this position is $70,000 to $76,000 commensurate with qualifications and experience.
ABOUT THE UNIVERSITY
The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu.
The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options.
UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer.
QUALIFICATIONS
Required:
- Master's degree in Higher Education, Student Affairs, Business, Educational Leadership, or related field.
- Five or more years of progressively responsible leadership experience in higher education.
- Demonstrated success leading student success, enrollment, advising, or student development initiatives.
Preferred:
- Experience supervising professional staff.
- Experience managing budgets.
- Strong strategic planning, communication, assessment, and organizational skills.
- Ability to analyze institutional data and lead organizational change.
- Valid driver's license meeting University requirements.
- Experience leading cross-divisional initiatives.
- Knowledge of MaineStreet, Slate/CRM systems, EAB Navigate or similar student success platforms.
- Experience with accreditation, assessment, and continuous improvement processes.
OTHER INFORMATION
To be considered for this position you will need to “Apply” and upload the documentation listed below:
1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.
Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
For full consideration, materials must be submitted by 4:30 p.m. EST on October 27, 2026.
For questions about the search, please contact search committee chair Matthew Curtis at matthew.curtis@maine.edu.
The successful applicant is subject to appropriate background screening.
The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.
Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report. If you wish to have a paper copy of the ASR or you need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact: UMaine Police Department, 81 Rangeley Rd., The University of Maine, Orono, ME 04469-5794, or call 207.581.4053.
INTRODUCTION
The Director of Student Success & Development serves as the strategic leader for the Maine Business School's comprehensive student success enterprise. This position provides executive leadership for enrollment management, academic advising, student engagement, retention, career readiness, experiential learning, and student development initiatives while advancing institutional priorities related to enrollment growth, persistence, graduation, and post-graduate success. The Director collaborates with college and university leadership to develop data-informed strategies, leads cross-functional initiatives, supervises professional staff, and ensures students receive coordinated support throughout their academic journey. The hiring range for this position is $70,000 to $76,000 commensurate with qualifications and experience.
ABOUT THE UNIVERSITY
The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu.
The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options.
UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer.
QUALIFICATIONS
Required:
- Master's degree in Higher Education, Student Affairs, Business, Educational Leadership, or related field.
- Five or more years of progressively responsible leadership experience in higher education.
- Demonstrated success leading student success, enrollment, advising, or student development initiatives.
Preferred:
- Experience supervising professional staff.
- Experience managing budgets.
- Strong strategic planning, communication, assessment, and organizational skills.
- Ability to analyze institutional data and lead organizational change.
- Valid driver's license meeting University requirements.
- Experience leading cross-divisional initiatives.
- Knowledge of MaineStreet, Slate/CRM systems, EAB Navigate or similar student success platforms.
- Experience with accreditation, assessment, and continuous improvement processes.
OTHER INFORMATION
To be considered for this position you will need to “Apply” and upload the documentation listed below:
1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.
Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
For full consideration, materials must be submitted by 4:30 p.m. EST on October 27, 2026.
For questions about the search, please contact search committee chair Matthew Curtis at matthew.curtis@maine.edu.
The successful applicant is subject to appropriate background screening.
The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.
Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report. If you wish to have a paper copy of the ASR or you need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact: UMaine Police Department, 81 Rangeley Rd., The University of Maine, Orono, ME 04469-5794, or call 207.581.4053.
Customer Success Job Roles in Maine
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Search Customer Success Jobs in MaineCustomer Success Jobs in Maine: Frequently Asked Questions
Which companies in Maine sponsor visas for customer success roles?
WEX Inc., a Portland-based payments technology company, and Idexx Laboratories, headquartered in Westbrook, are among Maine's more active employers for skilled roles and have sponsored work visas historically. Smaller SaaS and healthcare technology firms in the Portland area also occasionally sponsor, though visa sponsorship for customer success positions is less common than in larger tech markets.
Which visa types are most common for customer success jobs in Maine?
The H-1B visa is the most common visa for customer success roles in Maine, particularly for positions requiring a bachelor's degree in a field directly related to the work, such as computer science, business, or communications. Candidates from Australia may qualify for the E-3 visa, and those from Canada or Mexico may have access to the TN visa under USMCA, depending on their role and qualifications.
Which cities in Maine have the most customer success sponsorship jobs?
Portland is Maine's primary hub for customer success roles with visa sponsorship potential, driven by its concentration of technology, fintech, and healthcare companies. Westbrook, adjacent to Portland, is notable due to Idexx Laboratories' presence. Bangor has a smaller but developing professional services sector. Outside these areas, sponsorship opportunities for customer success positions are very limited.
How to find customer success visa sponsorship jobs in Maine?
Migrate Mate is built specifically for international candidates and filters job listings by visa sponsorship eligibility, making it easier to identify customer success roles in Maine without manually vetting each employer. Because Maine's market is smaller than Boston or New York, setting up alerts on Migrate Mate for Maine-specific customer success openings ensures you catch postings from WEX, Idexx, and other regional sponsors as soon as they appear.
Are there state-specific considerations for customer success visa sponsorship in Maine?
Maine's prevailing wage requirements for H-1B positions are determined by the Department of Labor's wage data for the Portland-South Portland metropolitan area, which tends to reflect lower benchmarks than major metro markets. Employers must certify that sponsored workers are paid at least the prevailing wage for the role. Maine also lacks a large university pipeline feeding directly into tech hiring, so most sponsored candidates arrive with prior U.S. work experience or transfer from other states.
What is the prevailing wage for sponsored customer success jobs in Maine?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.