Customer Success Visa Sponsorship Jobs in Missouri

PURPOSE:

The Assistant Athletics Director for Compliance and Student Success are charged with executing the day-to-day management and operation of the athletics compliance office. The individual will monitor and enforce matters of NCAA, Great Lakes Valley Conference, and University rules and regulations, as well as educate and interpret the applicable rules for student-athletes, coaches, and staff on various matters.

ESSENTIAL JOB FUNCTIONS:

• Complete athletic eligibility certification of all incoming and returning student-athletes.
• Conduct education of rules and regulations to student-athletes, coaches, alumni/donors, and university constituencies.
• Monitor weekly CARA hours.
• Enroll and monitor the completion of the NCAA Mandatory Coaches Certification tests ensuring completion of mandatory CPR and EAP testing.
• Monitor and approve all Off-Campus athletic recruiting activities.
• Completion of mandatory NCAA forms and ensuring they are submitted on time.
• Completion and submission of the EADA Federal report due October 15th.
• Completion and submission of NCAA Financial report due January 15th.
• Completion and submission of Sexual Violence training to NCAA due May 1st.
• Completion and submission of NCAA Graduation rates due June 15th.
• Completion and submission of NCAA Academic Success rate due 8 weeks after first day of classes in the fall.
• Completion of Blue Print Review conducted every 5 years by NCAA.
• Work with accounting to complete the NCAA Financial Audit performed every 3 years.
• Oversee programs assigned by VP of Athletics (sports medicine, strength and conditioning, baseball, softball, and women's soccer).
• Assist Title IX Deputy for the university.
• Preparation of all athletic department human resources forms, PCR's, PTR's, job applications, summaries, job advertisements, and job descriptions.
• Complete PTR's for all Casual appointments.
• Requisitions for all athletic off campus housing stipends.
• Serve as institutional voter for new legislation at the NCAA National Convention.

ADDITIONAL DUTIES and RESPONSIBILITIES:

• I understand and appreciate my contribution to the student experience at Lincoln University of Missouri. In concert with fellow administration, faculty, and staff.
• I will provide exceptional customer service to students.
• I will be approachable, get to know students, and use the available time to help them identify and develop their skills; and support them through any personal and academic challenges if asked or refer them to professional services when necessary.
• I will seek out, listen to, and consider students' views, act on them when appropriate, and communicate a response.
• I will be intentional with my efficient communication and collaboration with all university departments while helping students progress through the academy showing the power of togetherness.
• I will embrace others from different backgrounds, create accessible and inclusive environments and demonstrate how we all benefit from our diversity.
• I will prioritize good occupational health, drawing on support when it is needed.
• I will maintain a professional environment, be well-prepared, reliable, and incorporate best practices to the extent that Lincoln University's standard mirrors that of the industry at a minimum.
• The environment created will be one in which everyone engages positively with university constituents, alumni, and the local community, treats others with respect, dignity, care, and make a positive impact on the world.

QUALIFICATIONS

• Bachelor's degree required, master's, doctorate, or J.D. preferred.
• Minimum of 3 years working in an Athletics Compliance office, Conference office, or NCAA Compliance setting.
• Understanding of the Title IX applicable handling procedures for complaints.
• Understanding of the university operating system for requisitions.
• Understanding of Title IX office complaint procedures.
• Keep up to date on any legislation that affects the sports medicine world that impacts the departments, operations in sports medicine.

Knowledge, Skills, Abilities, and Personal Characteristics:

• Requires substantial knowledge of rules, regulations, and guidelines pertaining to student-athletes, coaches, alumni/donors, and other institutional constituents.
• Strong leadership and organizational skills.
• Outstanding oral and written communication, as well as attention to details.
• Ability to work well with coaches, student-athletes administrators, alumni, and other university constituencies.
• Exhibit solid negotiating and interpersonal skills.
• Proficiency in MS Word, Excel, PowerPoint, and NCAA Web-based applications.

PHYSICAL DEMANDS:

• Light sedentary office work.
• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing when working home events.
• Ability to lift up to 25 lbs.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Lincoln University. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.