Customer Success Visa Sponsorship Jobs in New Mexico
Customer success roles in New Mexico are concentrated in Albuquerque, where technology firms, government contractors, and healthcare organizations hire internationally. Companies like Sandia National Laboratories, Netsol Technologies, and regional SaaS employers have sponsored foreign workers in client-facing and account management positions. The state's growing tech sector makes it a realistic market for customer success visa sponsorship.
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Student Success Splst,Sr
Requisition ID req37064
Working Title Student Success Splst,Sr
Position Grade 12
Position Summary
El Centro de la Raza works to positively impact students' transition, retention, and graduation through an engaging environment built on academic, cultural, personal, and professional activities. El Centro houses several programs focused on recruitment, retention, and graduation for all students, weaving culturally responsive practices which benefit Chicanx/Latine/Raza students and historically underrepresented students.
El Centro seeks a bilingual (Spanish & English), approachable, energetic, and detail-oriented individual to join the team. This position will primarily be responsible for supporting El Centro’s programmatic efforts, which entails leading the planning and execution of signature events, workshops, and activities as well as providing services aimed at recruiting, retaining & enriching the academic experience of Hispanic and other historically underrepresented students. This individual will also be responsible for providing student consultations ranging from admissions, financial aid, scholarships, as well as general academic and professional guidance. This position is multifaceted and contributes to El Centro’s overall goals and initiatives designed to ensure that students are successful.
This individual will work closely with the El Centro team to:
- Coordinate and execute signature El Centro events, including Raza Junta, Raza Stoling Ceremony, and other departmental initiatives.
- Provide individualized consultations and guidance to current and prospective students and their families regarding admissions, enrollment, financial aid, scholarships, academic success strategies, graduate school preparation, and campus resources.
- Plan, coordinate, implement, and assess student success initiatives, workshops, presentations, leadership opportunities, cultural events, and educational activities that promote recruitment, retention, and graduation.
- Support students through academic, personal, and professional development by connecting them with university services, leadership opportunities, and programs that promote student success.
- Maintain student and program records utilizing university databases and systems while ensuring accuracy, confidentiality, and compliance with institutional policies.
- Collect, analyze, and interpret student participation and program outcome data to support assessment, reporting, and continuous program improvement.
- Serve as an advocate for Hispanic/Latine/Raza and other historically underrepresented students by helping them navigate university systems, policies, and processes.
- Assist undocumented students, mixed-status families, and students eligible under New Mexico Senate Bill 582 (2005) in understanding and accessing educational opportunities and resources.
- Establish and maintain collaborative relationships with campus departments, community organizations, and external partners to enhance support services and opportunities for students.
- Assist with grant-funded initiatives, fundraising activities, reporting requirements, and other special projects that support departmental goals and student success outcomes.
- Participate in departmental strategic planning, program development, assessment activities, and data-informed decision-making processes.
- Participate in the recruitment, hiring, training, supervision, scheduling, and evaluation of student staff.
- Perform other duties as assigned.
Learn more about El Centro at: https://elcentro.unm.edu/
See the Position Description for additional information.
Conditions of Employment
- Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
- All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
Minimum Qualifications
Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
Experience in/with:
- Direct service and work with underrepresented students (First Generation, Low Income or Pell Eligible, and/or Raza)
- Planning and leading recurring programmatic activities as well as one-time workshops and events for students
- Providing academic guidance to prospective and university students
- UNM Admissions, Financial Aid and Scholarships Processes
- UNM Operational Systems such as Banner, Emburse Enterprise and Student Hub
- Communicating effectively both orally and in writing (Spanish & English)
- Student development including mentoring, training and supervision
- Serving undocumented and mixed status students and families and NM Senate Bill 582 (2005)
Additional Requirements
Campus Main - Albuquerque, NM
Department El Centro de la Raza Administrative (942B)
Employment Type Staff
Staff Type Term - Full-Time
Term End Date 06/30/2027
Status Non-Exempt
Pay Hourly: $22.40 to $31.46
Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.
ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 7/13/2026
Eligible for Remote Work No
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please attach resume/UNMJobs application, cover letter, & three professional references for your application to be considered complete.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
Customer Success Job Roles in New Mexico
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Search Customer Success Jobs in New MexicoCustomer Success Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for customer success roles in New Mexico?
In New Mexico, employers most likely to sponsor visas for customer success roles include technology firms, government contractors, and healthcare software companies headquartered in or operating out of Albuquerque. Organizations such as Netsol Technologies, Lavu, and larger contractors with federal ties have histories of H-1B visa sponsorship for client-facing technical roles. Sponsorship availability varies by company size, hiring cycle, and whether the role qualifies as a specialty occupation.
Which visa types are most common for customer success roles in New Mexico?
The H-1B is the most common visa category for customer success professionals in New Mexico, particularly for roles requiring a bachelor's degree in business, communications, computer science, or a related field. L-1B visas apply when an employee transfers from an overseas office of the same company. O-1 visas are occasionally used for candidates with documented exceptional achievement, though these are far less common in customer success.
Which cities in New Mexico have the most customer success sponsorship jobs?
Albuquerque accounts for the majority of customer success visa sponsorship activity in New Mexico, driven by its concentration of technology companies, federal contractors, and healthcare organizations. Santa Fe has a smaller but active market, particularly in government-adjacent software firms. Las Cruces occasionally sees openings tied to university research commercialization and regional SaaS companies, though volume there is limited compared to Albuquerque.
How to find customer success visa sponsorship jobs in New Mexico?
Migrate Mate is built specifically for this search, filtering customer success jobs in New Mexico by visa sponsorship status so you are not sorting through roles that won't support international candidates. The platform surfaces employers in Albuquerque and the broader New Mexico market who have sponsored H-1B and other work visas for client-facing roles. Filtering by role type and location on Migrate Mate gives you a practical shortlist to work from.
Are there state-specific considerations for customer success visa sponsorship in New Mexico?
New Mexico's market is smaller than coastal tech hubs, so the pool of companies actively sponsoring visas for customer success roles is narrower. Employers here tend to be mid-sized technology firms, federal contractors with clearance requirements, or healthcare IT providers. Federal contracting roles may require U.S. citizenship or security clearances that exclude visa holders entirely, so it is worth confirming sponsorship eligibility and clearance requirements before applying.
What is the prevailing wage for sponsored customer success jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.