Customer Success Visa Sponsorship Jobs in New Mexico
Customer success roles in New Mexico are concentrated in Albuquerque, where technology firms, government contractors, and healthcare organizations hire internationally. Companies like Sandia National Laboratories, Netsol Technologies, and regional SaaS employers have sponsored foreign workers in client-facing and account management positions. The state's growing tech sector makes it a realistic market for customer success visa sponsorship.
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Student Success Splst,Sr
Requisition ID req37872
Working Title Student Success Specialist, Sr. - High School Equivalency Program (HEP)
Position Grade 12
Position Summary
The High School Equivalency Program (HEP) housed under El Centro de la Raza at the University of New Mexico, is 100% federally funded through the U.S. Department of Education, Office of Migrant Education. The program is designed to identify, recruit, and enroll migrant and seasonal farmworker students and provide academic, social, and financial support to help them attain a high school equivalency diploma.
The HEP Advisor will be responsible for maintaining accurate records, ensuring program services are rendered to students for up to 70 HEP participants from migrant and seasonal farm working communities throughout New Mexico. This role requires a highly motivated, detail-oriented individual who can effectively implement placement plans for students who will receive a High School Equivalency as well as sustain partnerships with community organizations and serve as a representative of the program.
The Advisor will work closely with other HEP staff to administer a variety of programmatic aspects. Creativity and innovation are encouraged in developing and executing retention and placement strategies and activities. A successful candidate must be able to motivate and coach adult learners ages ranging from 16-65.
The target population includes students from rural communities, many of whom may be Spanish speaking. Strong rapport-building skills are essential to establish and maintain relationships with students, educational institutions, and community agencies.
Key Responsibilities:
- Provide academic, personal, and career guidance to support HEP student success.
- Coordinate mentoring, tutoring, study skills, and referrals to support student persistence in HEP.
- Monitor student progress to identify needs and provide appropriate support.
- Assist students with placement into higher education, employment, military service, and other career pathways.
- Create individualized academic and career plans and monitor student progress toward goals.
- Support outreach and recruitment activities with schools and community organizations, particularly those serving migrant and seasonal farmworker communities.
- Build community and institutional partnerships to expand student support and placement opportunities.
- Collaborate with the HEP team to facilitate orientations, workshops, and student activities while maintaining accurate records and supporting program assessment.
Funding:
Funding is available through June 30, 2027; continuation is contingent upon program needs and federal funding.
Minimum Qualifications:
- Fluency in English and Spanish (oral and written)
- Valid New Mexico driver’s license
- Willingness to travel in-state for 1–3 days, including overnight stays, as needed
See the Position Description for additional information.
Conditions of Employment
- Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
- All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
Minimum Qualifications
Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
- Experience working with farmworking communities, underrepresented populations, and/or high school students
- Demonstrated success in student retention and engagement for educational programs
- Ability to independently build and sustain professional relationships with community & campus partners
Additional Requirements
Campus Main - Albuquerque, NM
Department El Centro de la Raza Administrative (942B)
Employment Type Staff
Staff Type Term - Full-Time
Term End Date 06/30/2027
Status Non-Exempt
Pay Hourly: $26.93 - $35.99
Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.
ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 9/17/2026
Eligible for Hiring Incentive
Eligible for Remote Work
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please attach resume, cover letter, & three professional references for your application to be considered complete.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
Customer Success Job Roles in New Mexico
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Search Customer Success Jobs in New MexicoCustomer Success Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for customer success roles in New Mexico?
In New Mexico, employers most likely to sponsor visas for customer success roles include technology firms, government contractors, and healthcare software companies headquartered in or operating out of Albuquerque. Organizations such as Netsol Technologies, Lavu, and larger contractors with federal ties have histories of H-1B visa sponsorship for client-facing technical roles. Sponsorship availability varies by company size, hiring cycle, and whether the role qualifies as a specialty occupation.
Which visa types are most common for customer success roles in New Mexico?
The H-1B is the most common visa category for customer success professionals in New Mexico, particularly for roles requiring a bachelor's degree in business, communications, computer science, or a related field. L-1B visas apply when an employee transfers from an overseas office of the same company. O-1 visas are occasionally used for candidates with documented exceptional achievement, though these are far less common in customer success.
Which cities in New Mexico have the most customer success sponsorship jobs?
Albuquerque accounts for the majority of customer success visa sponsorship activity in New Mexico, driven by its concentration of technology companies, federal contractors, and healthcare organizations. Santa Fe has a smaller but active market, particularly in government-adjacent software firms. Las Cruces occasionally sees openings tied to university research commercialization and regional SaaS companies, though volume there is limited compared to Albuquerque.
How to find customer success visa sponsorship jobs in New Mexico?
Migrate Mate is built specifically for this search, filtering customer success jobs in New Mexico by visa sponsorship status so you are not sorting through roles that won't support international candidates. The platform surfaces employers in Albuquerque and the broader New Mexico market who have sponsored H-1B and other work visas for client-facing roles. Filtering by role type and location on Migrate Mate gives you a practical shortlist to work from.
Are there state-specific considerations for customer success visa sponsorship in New Mexico?
New Mexico's market is smaller than coastal tech hubs, so the pool of companies actively sponsoring visas for customer success roles is narrower. Employers here tend to be mid-sized technology firms, federal contractors with clearance requirements, or healthcare IT providers. Federal contracting roles may require U.S. citizenship or security clearances that exclude visa holders entirely, so it is worth confirming sponsorship eligibility and clearance requirements before applying.
What is the prevailing wage for sponsored customer success jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.