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Student Success Splst

Requisition ID req38306

Working Title Student Success Splst

Position Grade 10

Position Summary

African American Student Services (AASS) is seeking an enthusiastic, creative, and student-centered professional to serve as a Student Success Specialist. This position supports the University's enrollment, retention, and graduation goals by supporting outreach, marketing, and student success efforts that connect students and the broader community to AASS.

The position supports outreach efforts that expose prospective students to the University of New Mexico, including outreach initiatives across the state of New Mexico that support targeted recruitment. The position also supports outreach with campus partners to build stronger pathways of support for students connecting with AASS.

The position assists in marketing efforts for the office, supporting innovative ways to connect with students and the broader community. This is a supportive role, and the position may assist the two Student Success Specialist, Sr. positions in their various projects, including but not limited to Summer Bridge and other signature programs of AASS.

The ideal candidate is an emerging student success professional who is committed to developing innovative pathways for success in higher education, creative in communication and engagement, eager to learn, and ready to grow with guidance and mentorship from professional staff. The successful candidate will demonstrate initiative, strong interpersonal and communication skills, and the ability to work both independently and as part of a team.

Duties and Responsibilities

• Participates in and assists with integrated advisement for prospective and current students.
• Assists with outreach initiatives across the state of New Mexico to support targeted recruitment efforts to the University of New Mexico, exposing prospective students to the university.
• Supports outreach with campus partners to build stronger pathways of support for students connecting with AASS.
• Assists with marketing efforts for the office, including developing materials, managing communications and social media, and supporting innovative ways to connect with students and the broader community.
• Supports outreach and retention activities, including developing materials, marketing, and assisting with program reviews.
• Assists in the preparation and delivery of workshops, presentations, and orientations related to the student success activities of the program.
• Assists the Student Success Specialist, Sr. positions with their various projects, including but not limited to Summer Bridge and other signature programs of AASS.
• Maintains student records and program documentation and assists with collecting participation and outcome data.
• Takes part in projects that build professional skills and receives guidance and training from professional staff on activities and assignments.
• May help represent the program at campus and community events and may take part in related studies or enrichment programs.
• Serves as a Campus Security Authority (CSA) under the Clery Act.
• Performs other job-related duties as assigned.

See the Position Description for additional information.

Conditions of Employment

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

Minimum Qualifications

Bachelor's degree; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Experience in a higher education setting, including through internships, student employment, volunteer work, or campus leadership, and familiarity with university resources and student support services.
• Experience with or interest in outreach, recruitment, or community engagement, and willingness to travel within New Mexico as needed to support outreach initiatives.
• Experience with or interest in marketing, communications, graphic design, social media, or digital content creation, with the ability to develop creative ways to connect with students and the broader community.
• Experience advising, mentoring, or supporting students, or working with programs focused on student success through Afro-diasporic and other culturally congruent frameworks.
• Ability to build collaborative relationships with campus partners, community organizations, and other stakeholders.
• Strong listening, interpersonal, written, and oral communication skills, and the ability to coordinate educational programs, meetings, and events.
• Ability to follow detailed instructions and procedures, organize and prioritize work, and work independently and in teams.
• Demonstrated commitment to a student-centered, holistic approach to student success and belonging.

Collaboration and University Engagement

This position supports key university initiatives related to student success, recruitment, outreach, engagement, and retention. The ability and willingness to collaborate with academic departments, faculty, student organizations, admissions and recruitment offices, career services, alumni, community partners, and other university stakeholders is essential. The position receives mentorship and training from AASS professional staff to support continued professional growth.

Additional Requirements

Campus Main - Albuquerque, NM

Department African American Student Svc AASS (946A)

Employment Type Staff

Staff Type Regular - Full-Time

Status Non-Exempt

Pay Hourly: $19.76 - $26.85

Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.

ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required Yes

For Best Consideration Date 11/12/2026

Eligible for Hiring Incentive No

Eligible for Remote Work No

Eligible for Remote Work Statement Not Eligible for Remote Work.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

A complete application will include:
1. Resume/UNMJobs application with three references. Supervisory references are preferred.
2. Cover letter. In your cover letter, describe how your experience (including coursework, internships, student employment, volunteer work, or campus leadership) meets the preferred qualifications and how you would contribute to African American Student Services, particularly in the areas of outreach and recruitment, marketing and communications, student advising and support, and support of AASS signature programs such as Summer Bridge.
3. Finalists should be prepared to provide official educational transcripts if selected for hire.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.