Customer Success Visa Sponsorship Jobs in Washington DC
Washington DC's customer success job market is anchored by government technology contractors, policy-focused SaaS companies, and associations headquartered along the K Street corridor and in nearby Rosslyn and Bethesda. Employers like Salesforce, Qualtrics, and federal IT contractors regularly hire internationally, making DC a genuine hub for sponsored customer success roles.
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Posting Title: Assistant Director, First Generation Success & Intercultural Education
Overview:
Take Flight supports the transition of first generation students to life at Catholic University, capitalizing on the gifts and talents they possess. Take Flight is designed for students whose college application indicates that neither parent has obtained a college degree in the United States.
Through their participation in Take Flight, first generation students are able to navigate their time at The Catholic University of America with confidence and ease. Take Flight allows first generation students to:
- easily access all the resources available on campus and beyond;
- reach personal and academic goals;
- develop healthy habits that ensure academic success; and
- fully engage in campus life.
In support of all aspects of the mission of the department, division, and University, the Assistant Director supports the implementation and coordination of the Take Flight program. Executing student-centered initiatives that reflect institutional thinking, foster student retention and promote the holistic development of students. The Assistant Director will serve as a mentor and advisor to students by actively supporting them in both their positive endeavors and in overcoming obstacles.
As a student life professional, the Assistant Director serves as a functional leader and educator for CSE’s programs; serves as a resource for staff and students; supports and promotes the mission and vision of Catholic University; and contributes positively to the Catholic University community of research, teaching, learning and service to the Church, the nation and the world.
The Assistant Director is responsible for the following:
- Program development and coordination, including marketing related to Take Flight sponsored events such as Summer Online Program, Pre-Orientation, Skills-Building Sessions, Peer Mentoring, and Social Events.
- The advisement of first-generation college students and mentors and a number of other Student Organizations, as assigned.
- Expand existing intercultural education offerings.
- Supervision of Events team of students to provide event planning and marketing support for department events.
- Supervision of Graduate Assistant to support your responsibilities.
This position reports to the Associate Dean of Students and Director of Student Engagement and represents the department in a variety of public relations forums and university events. The Assistant Director establishes relationships with faculty, academic leadership, enrollment services, campus life professionals and other integral staff throughout the campus community.
The projected salary for this position, which represents the full range of anticipated compensation, is: $60,000.
Responsibilities:
Coordinate and develop intentional programmatic initiatives and services that positively impact the recruitment, retention and enrichment of first-generation college students.
Market, promote, and track attendance and assessment data for all Take Flight programs and events, and other related events and programs.
Assist in the planning, developing, implementing and evaluating outstanding educational and developmental systems and processes which supplement global University and departmental objectives and provide individualized holistic support services for students, especially those in Take Flight.
- Assist in the development and coordination of curricular and co-curricular support programs and services to enhance student engagement, learning and success.
- Assist in the coordination of programs and services designed to reinforce and create connections with/between individual students, student groups, and the university community.
- Apply best and emerging practices, consistent with the Catholic identity of the university.
- Develop formal, collaborative working relationships with associated departments, including Academic Affairs; Admission; Athletics; Campus Ministry; Center for Academic and Career Success, Counseling Center; Dean of Students, Disability Support Services, Enrollment Services; Housing Services; Public Safety (DPS); Residence Life; Technology Services; Facilities and Maintenance; Events and Conference Services (ECS), and Student Health Services.
- Become engaged with appropriate and effective professional organizations. Actively seek opportunities to receive regional and national recognition for departmental innovations and initiatives.
Serve as a resource person for students, parents, faculty and administrators. Contribute to the positive formation of students, serving as a role model and ensuring that out of classroom experiences target the formation of responsible global citizens.
- Provide advisement to student organization leaders; provide sound fiscal guidance and support to students in using the student activity fee and successful event planning.
- Supervise student staff as appropriate.
- Create goodwill for the University in service to families of students, visitors, patrons, government officials, community leaders and the general public.
- Serve a departmental role in University initiatives, encourage student and student organization participation in same, as well as other University-wide occasions and special events.
- Present training workshops and seminars for students and staff.
- Develop an understanding of the student development field.
- Assist with the cultivation of positive community relations.
- Contribute to the overall success of the Center for Student Engagement, Student/Academic Affairs, and the University by performing all other essential duties as assigned.
Administrative and Operational Responsibilities
- Participate in and contribute to the strategic, operational and budget planning processes of the department.
- Provide departmental and divisional support as necessary.
- Acquire and maintain a strong working knowledge of related university departments, systems and processes.
- Develop and maintain strong working relationships with professional colleagues on and off campus.
- Maintain cleanliness and organization of the front office area and back storage room.
Qualifications
Practical Experience:
Bachelor’s degree required, Master’s degree preferred. Experience in campus activities, leadership, orientation and/or other relevant experience is strongly preferred.
Other Knowledge, Skills and Abilities Needed:
- Ability to translate a mission and vision into successful programs and services.
- Ability to plan, organize, set priorities, implement and evaluate programs and services.
- Strong service orientation and ability to relate effectively with diverse individuals and groups at all levels of an organization.
- Ability to work collegially and collaboratively to develop effective student-oriented services.
- Ability to communicate effectively and by using a wide variety of tools and mediums.
- Proven “hands on” and energetic team leader. Must be able to generate the confidence and trust of individuals and the extended campus community.
- Demonstrated ability to be productive, deliver high quality work, take initiative, use good judgment and solve problems.
- Strong ability to handle multiple tasks simultaneously, and handle heavy workloads under pressure and within deadlines.
- Ability to produce quality results with limited resources.
- Knowledge and skills with automated computer systems, new technologies, records management, database systems to support service and operational needs; skill with use of university systems within three months of appointment.
Customer Success Job Roles in Washington DC
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Search Customer Success Jobs in Washington DCCustomer Success Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Washington DC?
Government-focused technology companies and SaaS vendors with federal clients are among the most active sponsors in DC. Employers like Salesforce, Qualtrics, Verint, and various federal IT contractors regularly file H-1B visa petitions for customer success managers and implementation specialists. Nonprofit associations and policy-tech firms headquartered in the DC metro area also appear in Department of Labor disclosure data as repeat sponsors for these roles.
Which visa types are most common for customer success roles in Washington DC?
The H-1B is the most common visa for customer success managers in DC, particularly for roles requiring a bachelor's degree in a directly related field such as information systems, business, or communications. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals may be eligible under the TN visa category if the role meets specialty occupation standards. O-1 visa petitions are rare for customer success but possible with documented industry recognition.
How to find customer success visa sponsorship jobs in Washington DC?
Migrate Mate is built specifically for international job seekers and filters visa sponsorship jobs by role and location, making it straightforward to browse customer success openings in Washington DC. The platform focuses on employers with an active sponsorship history, which saves significant time compared to applying broadly and asking about sponsorship later. Filtering by the DC metro area on Migrate Mate surfaces roles at government tech vendors, associations, and SaaS companies that regularly hire internationally.
Which areas in Washington DC have the most customer success sponsorship jobs?
Most sponsored customer success roles in the DC area are concentrated in a few locations: downtown DC itself along K Street and Pennsylvania Avenue, Rosslyn and Tysons Corner in Northern Virginia, and Bethesda in Maryland. Tysons Corner in particular has grown into a significant technology hub with many SaaS and cybersecurity firms that hire customer success teams and have H-1B sponsorship history.
Are there specific considerations for customer success visa sponsorship in Washington DC?
DC's heavy concentration of government contractors means some customer success roles require U.S. citizenship or security clearances, which excludes visa-dependent candidates. It's worth confirming clearance requirements before applying. Roles without clearance requirements at commercial SaaS companies or associations are more accessible. The DC metro area's high cost of living also means prevailing wage requirements for H-1B and E-3 visa petitions tend to reflect competitive market rates, which USCIS and DOL factor into petition approvals.
What is the prevailing wage for sponsored customer success jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.