Customer Success Visa Sponsorship Jobs in Indiana
Indiana's customer success job market spans enterprise software, life sciences, and manufacturing technology, with employers like Salesforce, Genesys, and Cummins actively hiring in Indianapolis and the broader metro. International candidates pursuing visa sponsorship will find the state's growing tech sector and established corporate base create meaningful opportunities for qualified professionals.
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About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join our Training team as a Senior Instructor, where education meets Customer Success. In this role, you’ll deliver engaging, high-impact training experiences that help individuals and organizations adopt Salesforce technologies with confidence and clarity.
Our Instructors are more than trainers — they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you’ll guide customers from understanding to adoption, helping them unlock real business value on the Salesforce platform. Instructors play a critical role in delivering value in our Salesforce Success Plans, as our primary 1:many approach.
We’re looking for customer-obsessed individuals with strong communication skills, technical curiosity, and a passion for teaching. We invest deeply in our people — enabling you to grow into a recognized expert, a thought leader, and an influencer within the Salesforce ecosystem.
What You’ll Do
- Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person
- Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience
- Lead engaging, interactive sessions that encourage participation, discussion, and practical application
- Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations
- Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs
- Partner cross-functionally with Content Development, Customer Success and Product Management teams to continuously improve learning experiences
- Represent Salesforce at key customer and marketing events (e.g., Dreamforce, TDX)
- Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics
- Stay current on Salesforce innovations, enterprise technology trends, and modern learning methodologies
Course Ramp & Subject Areas (within first year):
- Build expertise across Data Cloud and Agentforce
- Ramp and deliver core Data Cloud and Agentforce courses as well as our workshops
- Expand into additional Salesforce clouds as business needs evolve
Required Qualifications
- 3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role
- Demonstrated technical aptitude with enterprise systems, platforms, or software products
- Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions
- Ability to quickly learn new technologies and explain them in a structured, engaging way
- Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)
- Comfort facilitating live demos, hands-on exercises, and interactive discussions - including troubleshooting and debugging in real time
- Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments
Preferred Qualifications
- Prior experience with Salesforce (Data Cloud, Agentforce)
- Background in roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager
- Salesforce Certified in Data Cloud, and/or Agentforce Specialist
- Experience supporting customer adoption, change management, or digital transformation initiatives
What Makes You Successful Here
- Customer-Obsessed: You care deeply about learner outcomes and customer success
- Clear Communicator: You simplify complexity and meet learners where they are
- Technically Curious: You enjoy learning how things work and explaining why they matter
- Confident Facilitator: You’re comfortable on stage, on camera, and in front of senior audiences
- Continuous Learner: You’re energized by constant learning and evolving technology
- Collaborative Teammate: You contribute to an inclusive, supportive team culture
- Trusted Advisor: You build credibility quickly and act with integrity
Why Join This Team
You’ll join a passionate global community of Salesforce Instructors who are shaping our customer’s careers and defining how learning happens in the AI era. We invest in your growth, your expertise, and your voice — empowering you to become not just an instructor, but an influential leader in the Salesforce ecosystem.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $94,000 - $142,300 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Customer Success Job Roles in Indiana
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Search Customer Success Jobs in IndianaCustomer Success Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Indiana?
Indianapolis-based employers with a track record of H-1B visa sponsorship in customer-facing roles include Genesys, Salesforce (which has a significant Indiana presence), Cummins, and Eli Lilly. Larger enterprise software and SaaS companies operating in Indiana are generally more likely to sponsor than small local businesses, as they have dedicated HR and legal resources to manage the petition process.
Which visa types are most common for customer success roles in Indiana?
The H-1B is the most common visa for customer success managers and similar roles in Indiana, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, communications, or information systems. The TN visa is an option for Canadian and Mexican nationals in eligible professional categories. The O-1A applies to candidates with demonstrated extraordinary achievement in their field.
Which cities in Indiana have the most customer success sponsorship jobs?
Indianapolis accounts for the large majority of customer success sponsorship opportunities in Indiana, driven by its concentration of technology companies, healthcare organizations, and corporate headquarters. Carmel and Fishers, both northern Indianapolis suburbs, have growing tech employer presences. Bloomington sees some activity tied to university-affiliated software and edtech companies, though the volume there is considerably smaller than the Indianapolis metro area.
How to find customer success visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success roles in Indiana without sifting through positions that don't support international candidates. You can search by role type and state to surface openings at Indiana employers who have an active history of sponsoring work visas, which saves significant time compared to manually researching individual company sponsorship policies.
Are there any Indiana-specific considerations for customer success visa sponsorship candidates?
Indiana does not have state-level visa programs, so federal H-1B rules apply uniformly. One practical consideration is that Indiana's cost of living, particularly in Indianapolis, is well below coastal tech hubs, which affects prevailing wage determinations under Department of Labor guidelines. Employers must pay the prevailing wage for the role and location, so candidates should be aware that approved wage levels reflect local Indiana market rates rather than national averages.
What is the prevailing wage for sponsored customer success jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.