Customer Success Visa Sponsorship Jobs in Indiana
Indiana's customer success job market spans enterprise software, life sciences, and manufacturing technology, with employers like Salesforce, Genesys, and Cummins actively hiring in Indianapolis and the broader metro. International candidates pursuing visa sponsorship will find the state's growing tech sector and established corporate base create meaningful opportunities for qualified professionals.
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Get Access To All JobsINTRODUCTION
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
Pay Range: $20.00-$21.50
ROLE
Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.
WHAT ARE YOU GOING TO DO?
-
Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
-
Manage document accuracy; requires complex knowledge of customers, carriers, and procedures. Oversee services that require special or expedited handing. Track orders and shipments and assist with tracing as needed; usually more complex, domestic and may involve international operations.
-
Process operational data in software systems and applications, identify missing or potential operational or service concerns, and resolve with the appropriate groups. Utilize databases, logs, and other sources to locate and verify information; information is usually complex.
-
Run, analyze and summarize operational reports and details; present information to co-workers or supervisors as needed.
-
Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically complex in nature.
-
Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.
-
Create and process invoices, review for operational accuracy, work with customers on questions and payment; assist others as needed.
BASIC QUALIFICATIONS
Education and Experience: High School graduate or GED; Associates Degree or equivalent combination of work experience, preferred. Two years of specialized logistics or related operations support experience.
Skills:
- Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
- Utilizes databases and systems to review and verify logistics and transportation information.
- Ability to prepare operational reports, queries, and service information, as well as quotes and service details.
- Ability to track and trace basic shipments or product, typically domestic and more complex.
Characteristics:
- Capable of working with providers, carriers and services in a transportation/logistics environment.
- Able to identify operational delays and communicate and work to resolve potential concerns or delays.
- Operates in a fast pace and changing environment and in both a team and individual contributor environment.
- Capable of communicating with co-workers to provide and receive direction.
PREFERRED QUALIFICATIONS
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
LOCATION
Location: Clayton, IN
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
INTRODUCTION
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
Pay Range: $20.00-$21.50
ROLE
Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.
WHAT ARE YOU GOING TO DO?
-
Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
-
Manage document accuracy; requires complex knowledge of customers, carriers, and procedures. Oversee services that require special or expedited handing. Track orders and shipments and assist with tracing as needed; usually more complex, domestic and may involve international operations.
-
Process operational data in software systems and applications, identify missing or potential operational or service concerns, and resolve with the appropriate groups. Utilize databases, logs, and other sources to locate and verify information; information is usually complex.
-
Run, analyze and summarize operational reports and details; present information to co-workers or supervisors as needed.
-
Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically complex in nature.
-
Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.
-
Create and process invoices, review for operational accuracy, work with customers on questions and payment; assist others as needed.
BASIC QUALIFICATIONS
Education and Experience: High School graduate or GED; Associates Degree or equivalent combination of work experience, preferred. Two years of specialized logistics or related operations support experience.
Skills:
- Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
- Utilizes databases and systems to review and verify logistics and transportation information.
- Ability to prepare operational reports, queries, and service information, as well as quotes and service details.
- Ability to track and trace basic shipments or product, typically domestic and more complex.
Characteristics:
- Capable of working with providers, carriers and services in a transportation/logistics environment.
- Able to identify operational delays and communicate and work to resolve potential concerns or delays.
- Operates in a fast pace and changing environment and in both a team and individual contributor environment.
- Capable of communicating with co-workers to provide and receive direction.
PREFERRED QUALIFICATIONS
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
LOCATION
Location: Clayton, IN
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Customer Success Job Roles in Indiana
See all 151+ Customer Success Jobs in Indiana
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Search Customer Success Jobs in IndianaCustomer Success Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Indiana?
Indianapolis-based employers with a track record of H-1B visa sponsorship in customer-facing roles include Genesys, Salesforce (which has a significant Indiana presence), Cummins, and Eli Lilly. Larger enterprise software and SaaS companies operating in Indiana are generally more likely to sponsor than small local businesses, as they have dedicated HR and legal resources to manage the petition process.
Which visa types are most common for customer success roles in Indiana?
The H-1B is the most common visa for customer success managers and similar roles in Indiana, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, communications, or information systems. The TN visa is an option for Canadian and Mexican nationals in eligible professional categories. The O-1A applies to candidates with demonstrated extraordinary achievement in their field.
Which cities in Indiana have the most customer success sponsorship jobs?
Indianapolis accounts for the large majority of customer success sponsorship opportunities in Indiana, driven by its concentration of technology companies, healthcare organizations, and corporate headquarters. Carmel and Fishers, both northern Indianapolis suburbs, have growing tech employer presences. Bloomington sees some activity tied to university-affiliated software and edtech companies, though the volume there is considerably smaller than the Indianapolis metro area.
How to find customer success visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success roles in Indiana without sifting through positions that don't support international candidates. You can search by role type and state to surface openings at Indiana employers who have an active history of sponsoring work visas, which saves significant time compared to manually researching individual company sponsorship policies.
Are there any Indiana-specific considerations for customer success visa sponsorship candidates?
Indiana does not have state-level visa programs, so federal H-1B rules apply uniformly. One practical consideration is that Indiana's cost of living, particularly in Indianapolis, is well below coastal tech hubs, which affects prevailing wage determinations under Department of Labor guidelines. Employers must pay the prevailing wage for the role and location, so candidates should be aware that approved wage levels reflect local Indiana market rates rather than national averages.
What is the prevailing wage for sponsored customer success jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.