Customer Success Visa Sponsorship Jobs in Texas
Texas is one of the top states for customer success hiring, with major tech employers in Austin, Dallas, and Houston actively sponsoring international talent. Companies like Dell Technologies, Oracle, and Salesforce have significant Texas footprints, and the state's fast-growing SaaS and enterprise software sectors keep demand for customer success professionals consistently high.
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Get Access To All JobsWhy Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
What You'll Do
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
What You Have
Background in management consulting or technology advisory at a top tier management consulting firm, or strategic customer success/account management in an Enterprise SaaS or legal (big law or in-house) environment
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
Team players described as committed, collaborative and proactive with a team-first mentality.
Why Dallas
Harvey is opening a new Dallas office as part of our continued U.S. expansion, creating an opportunity to be part of a growing local team while working within a well-established enterprise sales organization.
The role offers in-person collaboration, access to a strong regional enterprise market, and visibility as the office scales.
What We Offer
A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
Compensation
$160,000 – $185,000 OTE
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
What You'll Do
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
What You Have
Background in management consulting or technology advisory at a top tier management consulting firm, or strategic customer success/account management in an Enterprise SaaS or legal (big law or in-house) environment
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
Team players described as committed, collaborative and proactive with a team-first mentality.
Why Dallas
Harvey is opening a new Dallas office as part of our continued U.S. expansion, creating an opportunity to be part of a growing local team while working within a well-established enterprise sales organization.
The role offers in-person collaboration, access to a strong regional enterprise market, and visibility as the office scales.
What We Offer
A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
Compensation
$160,000 – $185,000 OTE
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Customer Success Job Roles in Texas
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Search Customer Success Jobs in TexasCustomer Success Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Texas?
Several large technology employers in Texas have established visa sponsorship programs that include customer success positions. Dell Technologies and NI (formerly National Instruments) are prominent Austin-area sponsors, while Dallas is home to McKesson, AT&T, and numerous enterprise software firms. Houston's energy-tech and healthcare-tech sectors also produce sponsorship opportunities. Sponsorship decisions are made case by case, so confirming directly with each employer during the hiring process is always necessary.
Which visa types are most common for customer success roles in Texas?
Customer success managers and specialists in Texas are most commonly sponsored under the H-1B visa, which requires a qualifying bachelor's degree in a related field such as business, communications, or information systems. Some candidates also qualify under the L-1B intracompany transferee category when moving from a foreign office of the same employer. Australian citizens working in customer success may additionally qualify for the E-3 visa, which has no annual lottery.
Which cities in Texas have the most customer success sponsorship jobs?
Austin concentrates the highest volume of customer success sponsorship roles in Texas, driven by its dense cluster of SaaS companies and tech-sector offices. Dallas-Fort Worth follows closely, with large enterprise technology and financial services employers sponsoring customer success talent. Houston has growing opportunities tied to energy technology, logistics software, and healthcare IT. San Antonio is a smaller but active market, particularly around cybersecurity and managed services firms.
How to find customer success visa sponsorship jobs in Texas?
Migrate Mate is specifically built for international job seekers and filters customer success roles in Texas by verified sponsorship history, saving you from manually screening hundreds of postings. You can browse current openings by city, employer, and visa type in one place. Beyond the job board, Migrate Mate also provides guidance on which visa categories apply to customer success roles, helping you approach applications with the right information from the start.
Are there any Texas-specific factors to know when applying for customer success sponsorship roles?
Texas has no state income tax, which affects how employers calculate total compensation packages relative to other states, though the Department of Labor prevailing wage requirements still apply for H-1B visa petitions regardless of state tax treatment. Austin's tech market is particularly competitive, and many roles require prior SaaS or enterprise software experience. Texas also has several large university systems, including UT Austin and Texas A&M, that feed talent pipelines into customer success hiring at regional employers.
What is the prevailing wage for sponsored customer success jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.