Customer Success Visa Sponsorship Jobs in Oregon
Oregon's customer success hiring is anchored in Portland's growing tech sector, with companies like Domo, Puppet, and Cloudability historically sponsoring international workers. Smaller SaaS firms in the Willamette Valley and enterprise software companies concentrated in the Portland metro area also recruit for customer success roles that qualify for H-1B visa and other work visa categories.
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Customer Success Associate - Portland, Washington
Location: Hybrid ~70% Remote, 30% In-field (Travel)
Compensation: $60,000 - $70,000 annually (depending on experience) plus competitive variable
Territory: Portland, Washington
About the Role
The Customer Success Associate supports customer relationships within a defined territory, assisting in onboarding and helping dental practices integrate SprintRay’s digital solutions. This hybrid role combines remote account coordination with occasional in-field engagement to promote adoption, satisfaction, and retention.
Key Responsibilities
Onboarding & Training
- Assist new customers with product setup and digital workflow basics
- Participate in remote and in-person onboarding sessions
- Support delivery of educational content for study clubs, events, and webinars
Customer Support & Engagement
- Serve as a key point of contact for assigned accounts
- Provide first-level support for product-related questions and usage
- Help identify customer needs and encourage product adoption
Community Building
- Support organization and facilitation of local study clubs and peer-to-peer events
- Promote a collaborative, engaging customer experience across channels
Documentation & Escalation
- Log interactions and feedback in CRM systems
- Escalate technical issues as needed with clear documentation
Required Qualifications
- 2 years of customer-facing experience (dental, healthcare, SaaS preferred)
- Excellent communication and interpersonal skills
- Comfortable with digital tools, CRM platforms, and remote work
- Willingness to travel occasionally within the assigned region
- Some regional travel with occasional overnight stays (1–2 nights/week max)
Employment Type
Full-time
About SprintRay
SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem.
But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives.
Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it.
At SprintRay, the future of dentistry is being printed today. Want to be part of it?
Equal Opportunity Employer
SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
To All Recruitment Agencies:
Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.
Accessibility
If you need a reasonable accommodation during the application or interview process, please contact us at people.services@sprintray.com.
Customer Success Job Roles in Oregon
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Search Customer Success Jobs in OregonCustomer Success Jobs in Oregon: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Oregon?
Portland-based technology companies are the most active sponsors for customer success positions in Oregon. Firms like Domo, Puppet, Vacasa, and Viewpoint have histories of H-1B sponsorship for client-facing technical roles. Larger enterprise software employers with Oregon offices, including Intel and Nike's technology divisions, also sponsor customer success managers when the role requires a specialized degree in a relevant field.
Which visa types are most common for customer success roles in Oregon?
The H-1B is the most common visa category for customer success roles in Oregon, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field such as computer science, information systems, or business. Some employers also sponsor L-1B transfers for intracompany employees moving into Oregon-based customer success positions from international offices.
Which cities in Oregon have the most customer success sponsorship jobs?
Portland accounts for the overwhelming majority of customer success visa sponsorship activity in Oregon, driven by its concentration of SaaS and enterprise technology companies. Hillsboro, home to Intel's large campus, is a secondary hub. Eugene sees occasional openings tied to university-adjacent technology firms, but sponsorship opportunities there are significantly less frequent than in the Portland metro area.
How to find customer success visa sponsorship jobs in Oregon?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success openings in Oregon without sorting through roles that don't offer sponsorship. You can search by role type and state to surface active positions at Oregon-based technology companies actively hiring international candidates for customer success, onboarding, and client management functions.
Are there state-specific considerations for customer success sponsorship roles in Oregon?
Oregon does not have state-level work visa programs, so all sponsorship follows federal processes. One practical consideration is that customer success roles must clearly demonstrate specialty occupation status to qualify for H-1B sponsorship. Roles framed broadly as account management or support may face additional scrutiny during USCIS review. Employers in Oregon's SaaS sector tend to structure these positions with defined technical or analytical requirements to support sponsorship eligibility.
What is the prevailing wage for sponsored customer success jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.