Customer Success Visa Sponsorship Jobs in Oregon
Oregon's customer success hiring is anchored in Portland's growing tech sector, with companies like Domo, Puppet, and Cloudability historically sponsoring international workers. Smaller SaaS firms in the Willamette Valley and enterprise software companies concentrated in the Portland metro area also recruit for customer success roles that qualify for H-1B visa and other work visa categories.
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Get Access To All JobsINTRODUCTION
We are looking for a Customer Success Representative to support our Aerospace and Defense team.
If you are a highly organized, multi-tasking communicator this may be the role for you. To be the most successful you will have a high level of attention to detail, enjoy data entry, and be able to work in cross functional teams. You will need to be able to keep yourself on task as well as take directions from leadership.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Accurately process written orders for merchandise received by mail, E-mail, or personally from customer or sales team into ERP system.
- Maintain timely and open communication with customers such as Boeing, Airbus, and Embraer.
- Proactively inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed by customer.
- Maintain ERP system with correct pricing and ship dates.
- Communicate with engineering, planning/materials, warehouse and production floor to insure timely completion of work orders.
- Serve as liaison between the company and customer on quality issues and engineering changes, coordinating as appropriate.
- Compile statistics and prepare various reports for management.
- Evaluate incoming customer questions and requests, prioritize them based on urgency, and respond promptly using the most efficient method available.
- Address and resolve customer inquiries, complaints, and service issues in a timely and professional manner, escalating complex problems when necessary.
DESIRED TRAINING, SKILLS, & EXPERIENCE:
- High school diploma and 3-5 years of related experience and/or training or equivalent combination of education and experience.
- High level of accuracy with data entry.
- Excellent written and verbal communication skills.
- Motivated and dynamic problem solver.
- Proficient with Microsoft Office Suite, SharePoint, and Teams. Comfortable learning new computer programs.
- Able to interpret a variety of instructions furnished in written, oral, and diagram or schedule form.
- Able to work independently on assigned tasks as well as to accept direction on given assignments.
- Capable of working collectively with all members within the organization.
- Able to research and analyze various types of data information.
- Able to read and interpret documents such as procedure manuals, work instructions, and software manuals, write routine reports/correspondence.
- Able to analyze and respond to issues and to influence other parties in order to proactively address those issues.
- Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
EMPLOYMENT ELIGIBILITY REQUIREMENTS:
This position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee's authorization to access such items under applicable law. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.
An offer of employment is contingent on successfully passing a pre-employment background and drug screening (including cannabis). Applicants who do not successfully pass both the drug and background screenings will not be considered for employment.
ACCOMMODATION REQUESTS:
Astronics PECO is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail Peco.humanresources@astronics.com or call: 503-387-6045. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For over 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, militaries, completion centers and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics. The Company's strategy is to increase its value by developing technologies and capabilities that provide innovative solutions to its targeted markets.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
INTRODUCTION
We are looking for a Customer Success Representative to support our Aerospace and Defense team.
If you are a highly organized, multi-tasking communicator this may be the role for you. To be the most successful you will have a high level of attention to detail, enjoy data entry, and be able to work in cross functional teams. You will need to be able to keep yourself on task as well as take directions from leadership.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Accurately process written orders for merchandise received by mail, E-mail, or personally from customer or sales team into ERP system.
- Maintain timely and open communication with customers such as Boeing, Airbus, and Embraer.
- Proactively inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed by customer.
- Maintain ERP system with correct pricing and ship dates.
- Communicate with engineering, planning/materials, warehouse and production floor to insure timely completion of work orders.
- Serve as liaison between the company and customer on quality issues and engineering changes, coordinating as appropriate.
- Compile statistics and prepare various reports for management.
- Evaluate incoming customer questions and requests, prioritize them based on urgency, and respond promptly using the most efficient method available.
- Address and resolve customer inquiries, complaints, and service issues in a timely and professional manner, escalating complex problems when necessary.
DESIRED TRAINING, SKILLS, & EXPERIENCE:
- High school diploma and 3-5 years of related experience and/or training or equivalent combination of education and experience.
- High level of accuracy with data entry.
- Excellent written and verbal communication skills.
- Motivated and dynamic problem solver.
- Proficient with Microsoft Office Suite, SharePoint, and Teams. Comfortable learning new computer programs.
- Able to interpret a variety of instructions furnished in written, oral, and diagram or schedule form.
- Able to work independently on assigned tasks as well as to accept direction on given assignments.
- Capable of working collectively with all members within the organization.
- Able to research and analyze various types of data information.
- Able to read and interpret documents such as procedure manuals, work instructions, and software manuals, write routine reports/correspondence.
- Able to analyze and respond to issues and to influence other parties in order to proactively address those issues.
- Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
EMPLOYMENT ELIGIBILITY REQUIREMENTS:
This position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee's authorization to access such items under applicable law. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.
An offer of employment is contingent on successfully passing a pre-employment background and drug screening (including cannabis). Applicants who do not successfully pass both the drug and background screenings will not be considered for employment.
ACCOMMODATION REQUESTS:
Astronics PECO is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail Peco.humanresources@astronics.com or call: 503-387-6045. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For over 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, militaries, completion centers and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics. The Company's strategy is to increase its value by developing technologies and capabilities that provide innovative solutions to its targeted markets.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Customer Success Job Roles in Oregon
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Search Customer Success Jobs in OregonCustomer Success Jobs in Oregon: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Oregon?
Portland-based technology companies are the most active sponsors for customer success positions in Oregon. Firms like Domo, Puppet, Vacasa, and Viewpoint have histories of H-1B sponsorship for client-facing technical roles. Larger enterprise software employers with Oregon offices, including Intel and Nike's technology divisions, also sponsor customer success managers when the role requires a specialized degree in a relevant field.
Which visa types are most common for customer success roles in Oregon?
The H-1B is the most common visa category for customer success roles in Oregon, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field such as computer science, information systems, or business. Some employers also sponsor L-1B transfers for intracompany employees moving into Oregon-based customer success positions from international offices.
Which cities in Oregon have the most customer success sponsorship jobs?
Portland accounts for the overwhelming majority of customer success visa sponsorship activity in Oregon, driven by its concentration of SaaS and enterprise technology companies. Hillsboro, home to Intel's large campus, is a secondary hub. Eugene sees occasional openings tied to university-adjacent technology firms, but sponsorship opportunities there are significantly less frequent than in the Portland metro area.
How to find customer success visa sponsorship jobs in Oregon?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success openings in Oregon without sorting through roles that don't offer sponsorship. You can search by role type and state to surface active positions at Oregon-based technology companies actively hiring international candidates for customer success, onboarding, and client management functions.
Are there state-specific considerations for customer success sponsorship roles in Oregon?
Oregon does not have state-level work visa programs, so all sponsorship follows federal processes. One practical consideration is that customer success roles must clearly demonstrate specialty occupation status to qualify for H-1B sponsorship. Roles framed broadly as account management or support may face additional scrutiny during USCIS review. Employers in Oregon's SaaS sector tend to structure these positions with defined technical or analytical requirements to support sponsorship eligibility.
What is the prevailing wage for sponsored customer success jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.