Customer Success Visa Sponsorship Jobs in Alabama
Alabama's customer success hiring is anchored in Huntsville's tech and defense corridor, Birmingham's growing financial and healthcare technology sector, and Mobile's logistics companies. Employers including Regions Bank, ADTRAN, and Dynetics have sponsored international talent in client-facing technical roles. Most sponsorship follows H-1B visa pathways for roles requiring specialized systems or software knowledge.
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Get Access To All JobsDepartment:
Academic and Career Advising
Work Hours:
8:00 a.m. - 4:30 p.m., Monday - Friday, some evening and weekends as needed
Anticipated Start Date:
November 2, 2026
Salary:
$45,000.00
Job Summary:
The Student Success Retention Data Coordinator supports the implementation, assessment, communication, and continuous improvement of student success initiatives within the Student Success Center. Reporting to the Director of Student Success Technology, this position serves as a key collaborator in coordinating student success programs, supporting assessment and reporting activities, facilitating campus partnerships, and promoting effective use of student success technologies. Specifically, this position will support retention of first-generation students by directly managing the data needed for case management support, timely interventions, strategic advising, and overall coordination of student support. This role also maintains records and reporting needed to demonstrate progress toward student outcomes and to support scalable strategies that advance first generation student success and workforce-aligned activities associated with CHEER Act goals.
The Coordinator works closely with faculty, staff, and campus stakeholders to enhance student engagement, retention, persistence, and compilation efforts through data-informed support, project coordination, communication, training, and resource development in alignment with CHEER Act goals.
Special Conditions of Employment
This position is supported through funding provided by the Alabama CHEER Act and related state appropriations. The position plays a role in advancing institutional performance outcomes associated with student success, retention, completion, workforce readiness, and other designated CHEER Act measures. Continuation of the position is dependent upon the continued availability of CHEER Act funding, legislative appropriations, institutional participation, satisfactory performance, and programmatic need. The incumbent is expected to support CHEER Act objectives; maintain documentation necessary for evaluating program effectiveness; collect and report required data; document best practices and continuous improvement efforts; participate in assessment and compliance activities; and perform other duties as assigned in support of University and CHEER Act priorities.
Duties and Responsibilities:
- Provides data infrastructure and reporting directly tied to the CHEER Act initiative, including first generation student retention, workforce-aligned experiential learning, student engagement, and overall case management.
- Support and monitor student success technology and operational support by assisting with system configuration, quality assurance, testing, and implementation of new features and processes, ensuring that CHEER Act metrics are accurately gathered and reported.
- Promote automaticity in reporting and case management features of student success technology, specifically focusing on first generation student case management, intervention effectiveness, and student learning outcomes in support of the CHEER Act.
- Prepare recurring reports, data visualizations, and supporting documentation as assigned by leadership for CHEER Act reporting.
- Develop and deliver a variety of professional presentations and materials relating to student success technology, student persistence and retention, automation of reporting, and first generation student engagement in support of the CHEER Act.
- Performs other duties as assigned by leadership.
Required Minimum Qualifications:
Bachelor’s degree in Social Work, Psychology, Data Analytics, Education or related field
Preferred Qualifications:
- Bachelor's degree in Social Work, Psychology, Data Analytics, Education or related field
- Experience in higher education
Required Documents:
- Cover Letter
- Resume
- Unofficial Transcripts (official required upon hire)
Employee Benefits:
JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:
- Retirement Plans
- Alabama Teacher’s Retirement System (TRS)
- RSA-1 Deferred Compensation
- 403-B Retirement Annuity (TIAA)
- Health Insurance
- Medical (PEEHIP)
- Optional plans: vision, dental, flexible spending plan, dependent care, cancer, and hospital indemnity
- Long-term disability and life insurance
- Tuition assistance
- Paid and unpaid leave
- Employee Assistance Program
- Prescription assistance
For additional information regarding benefits, please visit our website.
Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online.
Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Department:
Academic and Career Advising
Work Hours:
8:00 a.m. - 4:30 p.m., Monday - Friday, some evening and weekends as needed
Anticipated Start Date:
November 2, 2026
Salary:
$45,000.00
Job Summary:
The Student Success Retention Data Coordinator supports the implementation, assessment, communication, and continuous improvement of student success initiatives within the Student Success Center. Reporting to the Director of Student Success Technology, this position serves as a key collaborator in coordinating student success programs, supporting assessment and reporting activities, facilitating campus partnerships, and promoting effective use of student success technologies. Specifically, this position will support retention of first-generation students by directly managing the data needed for case management support, timely interventions, strategic advising, and overall coordination of student support. This role also maintains records and reporting needed to demonstrate progress toward student outcomes and to support scalable strategies that advance first generation student success and workforce-aligned activities associated with CHEER Act goals.
The Coordinator works closely with faculty, staff, and campus stakeholders to enhance student engagement, retention, persistence, and compilation efforts through data-informed support, project coordination, communication, training, and resource development in alignment with CHEER Act goals.
Special Conditions of Employment
This position is supported through funding provided by the Alabama CHEER Act and related state appropriations. The position plays a role in advancing institutional performance outcomes associated with student success, retention, completion, workforce readiness, and other designated CHEER Act measures. Continuation of the position is dependent upon the continued availability of CHEER Act funding, legislative appropriations, institutional participation, satisfactory performance, and programmatic need. The incumbent is expected to support CHEER Act objectives; maintain documentation necessary for evaluating program effectiveness; collect and report required data; document best practices and continuous improvement efforts; participate in assessment and compliance activities; and perform other duties as assigned in support of University and CHEER Act priorities.
Duties and Responsibilities:
- Provides data infrastructure and reporting directly tied to the CHEER Act initiative, including first generation student retention, workforce-aligned experiential learning, student engagement, and overall case management.
- Support and monitor student success technology and operational support by assisting with system configuration, quality assurance, testing, and implementation of new features and processes, ensuring that CHEER Act metrics are accurately gathered and reported.
- Promote automaticity in reporting and case management features of student success technology, specifically focusing on first generation student case management, intervention effectiveness, and student learning outcomes in support of the CHEER Act.
- Prepare recurring reports, data visualizations, and supporting documentation as assigned by leadership for CHEER Act reporting.
- Develop and deliver a variety of professional presentations and materials relating to student success technology, student persistence and retention, automation of reporting, and first generation student engagement in support of the CHEER Act.
- Performs other duties as assigned by leadership.
Required Minimum Qualifications:
Bachelor’s degree in Social Work, Psychology, Data Analytics, Education or related field
Preferred Qualifications:
- Bachelor's degree in Social Work, Psychology, Data Analytics, Education or related field
- Experience in higher education
Required Documents:
- Cover Letter
- Resume
- Unofficial Transcripts (official required upon hire)
Employee Benefits:
JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:
- Retirement Plans
- Alabama Teacher’s Retirement System (TRS)
- RSA-1 Deferred Compensation
- 403-B Retirement Annuity (TIAA)
- Health Insurance
- Medical (PEEHIP)
- Optional plans: vision, dental, flexible spending plan, dependent care, cancer, and hospital indemnity
- Long-term disability and life insurance
- Tuition assistance
- Paid and unpaid leave
- Employee Assistance Program
- Prescription assistance
For additional information regarding benefits, please visit our website.
Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online.
Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Customer Success Job Roles in Alabama
See all 94+ Customer Success Jobs in Alabama
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Search Customer Success Jobs in AlabamaCustomer Success Jobs in Alabama: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Alabama?
Sponsorship for customer success roles in Alabama is most common among technology-forward employers. ADTRAN in Huntsville has sponsored international workers in technical client roles, and Regions Bank in Birmingham has filed H-1B petitions for technology-adjacent positions. Defense and government contractors in the Huntsville area also hire for customer-facing technical roles that may qualify for sponsorship when they require specialized software or systems expertise.
Which visa types are most common for customer success roles in Alabama?
The H-1B is the most common visa for customer success roles in Alabama, particularly for positions tied to technical platforms, SaaS products, or enterprise software. To qualify as a specialty occupation, the role typically needs to require a bachelor's degree in a specific field such as computer science, engineering, or information systems. L-1 visa transfers are also used when international employees move internally to U.S. offices in client-facing roles.
Which cities in Alabama have the most customer success sponsorship jobs?
Huntsville leads Alabama for customer success sponsorship activity, driven by its concentration of defense contractors, tech firms, and aerospace companies that need technical account and support staff. Birmingham follows as the state's largest metro, with financial services, healthcare IT, and software companies offering client-facing roles. Mobile has a smaller but active employer base in logistics and manufacturing technology where customer success professionals work with enterprise clients.
How to find customer success visa sponsorship jobs in Alabama?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search for customer success roles in Alabama without sorting through employers who won't sponsor. The platform surfaces positions from companies with a verified history of H-1B and other work visa filings, which is particularly useful in Alabama where sponsoring employers are concentrated in Huntsville's tech sector and Birmingham's financial and healthcare technology companies.
Are there any Alabama-specific factors that affect visa sponsorship for customer success professionals?
Alabama does not impose state-level visa or work authorization requirements beyond federal rules, but the state's sponsorship activity is heavily concentrated in a few industries. Huntsville's defense and aerospace sector often requires security clearance eligibility, which can complicate sponsorship for some international applicants. Customer success roles tied to federal contracts may have additional hiring restrictions. The University of Alabama and Auburn University also produce local graduates that employers weigh against sponsoring international candidates.
What is the prevailing wage for sponsored customer success jobs in Alabama?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.