Customer Success Visa Sponsorship Jobs in Virginia
Virginia's customer success job market is concentrated in the Northern Virginia tech corridor, with employers like Qualtrics, Plex, and numerous federal IT contractors and SaaS companies based in the DC metro area, Reston, and McLean actively hiring. The state's proximity to federal agencies and a dense enterprise software sector makes it a strong destination for internationally sponsored customer success roles.
See All Customer Success JobsOverview
Showing 5 of 415+ Customer Success Jobs in Virginia with Visa Sponsorship jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 415+ Customer Success Jobs in Virginia with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs in Virginia with Visa Sponsorship.
Get Access To All JobsJob Summary:
The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact.
You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership.
What you will do:
- Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams.
- Integrate product-level success plans into a structured enterprise success framework aligned to customer business goals.
- Consolidate product-level usage and performance data into executive-ready value narratives that demonstrate ROI and impact.
- Present adoption progress, risk signals, and value attainment in governance forums such as QBRs and executive reviews.
- Develop clear governance materials and milestone tracking to support executive reviews, QBRs, and customer success reporting.
- Coordinate cross-product escalations and drive resolution through structured collaboration with internal stakeholders.
- Identify gaps between adoption activity and business outcomes and drive coordinated action plans to close those gaps, minimizing revenue risk.
- Partner with Product CSMs and support teams to ensure product-level success strategies contribute to enterprise-level value realization goals.
- Contribute to documentation standards, success playbooks, and best practices that elevate execution quality across strategic accounts.
What will set you up for success:
- 5+ years of experience in Customer Success, Program Management, or enterprise account roles within SaaS or multi-product environments.
- Demonstrated experience driving value realization and translating product adoption into measurable business outcomes.
- Strong ability to synthesize product-level data into actionable enterprise-level insights.
- Executive-ready communication skills, with experience supporting governance conversations and strategic reviews.
- Strong documentation and program management skills, with attention to structure, detail, and follow-through.
- An analytical mindset focused on reducing time-to-value, improving customer satisfaction, and preventing recurring issues.
- Familiarity with Salesforce, Customer Success platforms (Catalyst, Gainsight), and project management tools.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GOTOMARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 23437
LOCATION: #location
Job Summary:
The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact.
You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership.
What you will do:
- Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams.
- Integrate product-level success plans into a structured enterprise success framework aligned to customer business goals.
- Consolidate product-level usage and performance data into executive-ready value narratives that demonstrate ROI and impact.
- Present adoption progress, risk signals, and value attainment in governance forums such as QBRs and executive reviews.
- Develop clear governance materials and milestone tracking to support executive reviews, QBRs, and customer success reporting.
- Coordinate cross-product escalations and drive resolution through structured collaboration with internal stakeholders.
- Identify gaps between adoption activity and business outcomes and drive coordinated action plans to close those gaps, minimizing revenue risk.
- Partner with Product CSMs and support teams to ensure product-level success strategies contribute to enterprise-level value realization goals.
- Contribute to documentation standards, success playbooks, and best practices that elevate execution quality across strategic accounts.
What will set you up for success:
- 5+ years of experience in Customer Success, Program Management, or enterprise account roles within SaaS or multi-product environments.
- Demonstrated experience driving value realization and translating product adoption into measurable business outcomes.
- Strong ability to synthesize product-level data into actionable enterprise-level insights.
- Executive-ready communication skills, with experience supporting governance conversations and strategic reviews.
- Strong documentation and program management skills, with attention to structure, detail, and follow-through.
- An analytical mindset focused on reducing time-to-value, improving customer satisfaction, and preventing recurring issues.
- Familiarity with Salesforce, Customer Success platforms (Catalyst, Gainsight), and project management tools.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GOTOMARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 23437
LOCATION: #location
Customer Success Job Roles in Virginia
See all 415+ Customer Success Jobs in Virginia
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Success Jobs in VirginiaCustomer Success Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Virginia?
Enterprise software and cloud companies in Northern Virginia are among the more active sponsors for customer success positions. Firms like Qualtrics, Appian, and Tenable, along with larger players such as Amazon Web Services and Microsoft with offices in the DC metro area, have sponsored H-1B workers in customer-facing technical roles. Federal IT contractors headquartered in Tysons and Reston also hire customer success talent with sponsorship.
Which visa types are most common for customer success roles in Virginia?
The H-1B is the most common visa for customer success roles in Virginia, particularly for positions titled Customer Success Manager or Technical Account Manager that require a bachelor's degree in a relevant field such as computer science, business, or information systems. Australian citizens may also qualify for the E-3 visa, and Canadian and Mexican nationals can explore the TN visa under business analyst or computer systems analyst classifications depending on the role's responsibilities.
Which cities in Virginia have the most customer success sponsorship jobs?
Northern Virginia accounts for the largest concentration of customer success sponsorship opportunities in the state. Reston, McLean, Tysons, and Arlington host a high density of SaaS companies, cybersecurity firms, and federal technology contractors. Richmond has a smaller but growing presence, particularly in fintech and healthcare software. Remote-eligible roles listed with Virginia addresses often center on the DC metro area as well.
How to find customer success visa sponsorship jobs in Virginia?
Migrate Mate is built specifically for international job seekers and filters customer success roles in Virginia by visa sponsorship availability, so you're not sifting through listings that won't consider international candidates. The platform focuses on H-1B and other work visa sponsorship, which is especially useful for the Northern Virginia tech market where many employers hire internationally but don't always advertise it prominently in job postings.
Are there any Virginia-specific considerations for customer success visa sponsorship?
Northern Virginia's proximity to federal agencies means many employers hold government contracts, and some customer success roles supporting federal clients may require security clearances that are generally not accessible to non-US citizens or permanent residents. This narrows the field for international applicants, so it's worth prioritizing commercial SaaS and cloud companies in the region rather than defense or federal IT contractors when targeting visa-sponsored customer success positions.
What is the prevailing wage for sponsored customer success jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which customer success employers are hiring and sponsoring visas in Virginia right now.
Search Customer Success Jobs in Virginia