Customer Success Visa Sponsorship Jobs in Ohio
Ohio's customer success job market spans Columbus's growing tech sector, Cleveland's healthcare and fintech companies, and Cincinnati's consumer goods firms. Employers like Veeva Systems, Salesforce, and NCR Voyix have hired internationally for customer success roles here. Several Ohio-based SaaS and enterprise software companies sponsor H-1B visa and TN visas for qualified candidates.
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Get Access To All JobsINTRODUCTION
The Coordinator of Athletics Academic Success and Compliance serves a dual role within the Athletics Department, providing support to the Department’s compliance, revenue sharing, and NCAA reporting operations while also providing academic support to the Department’s NCAA Division I student-athletes. Reporting to the Deputy Athletics Director for Compliance & Deputy Title IX Coordinator, this position supports critical academics and compliance functions that touch all areas of the Athletics Department.
MINIMUM QUALIFICATIONS
- Master’s degree by date of employment.
- At least one year’s experience in NCAA Division I compliance (graduate assistantships are acceptable experience) or two years’ experience in academic support and the processing of financial aid records at institutions of higher education.
PREFERRED QUALIFICATIONS
- At least one year’s experience in NCAA Division I academic advising.
- Familiarity with Wright State University academic policies and programs.
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Compliance Assistant — 40%
- Serve as the assistant to the Athletics chief compliance officer in matters related to NCAA compliance, including tracking of student-athlete participation, roster declarations, playing and practice seasons, travel and recruiting authorizations, etc.
- Process national letters of intent, grants-in-aid offers, scholarship renewals and non-renewals, and other student-athlete financial aid documentation.
- Collect, collate, & report student-athlete health insurance documentation.
- Assist with the preparation of waivers or appeals of NCAA regulations or processes.
- Participate in the development and review of Athletics compliance policies and procedures. Assist in monitoring and assessing the effectiveness of Athletics compliance practices. Participate in investigations of possible NCAA rules violations and the reporting of violations to the NCAA as necessary.
- Participate in departmental, conference, and NCAA rules interpretations, and provide rules interpretations to coaches and staff as needed. Provide compliance education to student-athletes, coaches, athletics administrators, and staff.
NCAA Academic Advising — 25%
- Provide proactive advising for assigned teams on matters related to NCAA initial, continuing, and transfer eligibility.
- Make assessments of academic preparedness and performance for student-athletes on assigned teams, and communicate recommendations to Athletics academic personnel, administrators, and coaches. Conduct academic interventions as needed, ensuring all academic support is compliant with Wright State, Horizon League, and NCAA policies and procedures.
- Direct student-athletes for assigned teams to campus resources, including Academic Advisors, Academic Success Centers, Disability Services, and other campus support services.
Revenue Sharing — 15%
- Maintain records in Teamworks GM and the College Athlete Payment System (CAPS) necessary to initiate, process, and track student-athlete revenue sharing agreements, including uploading executed revenue sharing agreements and scheduling and initiating revenue sharing payments, ensuring that all revenue sharing processes comply with Wright State, NCAA, Horizon League, College Sports Commission (CSC), and state and federal regulations.
- Assist student-athletes with the creation of Teamworks accounts necessary to facilitate revenue sharing payments.
- Serve as the Athletics liaison to Teamworks, ensuring that department revenue sharing procedures remain current with the technology and reflect best practices as compared against industry standards. Conduct trainings of Athletics personnel in the use of Teamworks Compliance and Recruiting, GM, Wallet, and other applications as required.
Eligibility Certification — 10%
- Collect, collate, and report data necessary for initial, continuing, and transfer eligibility of current and prospective student-athletes for assigned teams. Utilize Wright State, NCAA, and third-party software systems to document student-athletes’ progress-toward-degree for purposes of eligibility certification.
- Conduct eligibility certifications with Admissions and Enrollment Management and/or the Office of the Registrar, ensuring that all documentation and certifications comply with Wright State, Horizon League, and NCAA standards, policies, and procedures.
- When appropriate, assist with the submission of eligibility waiver requests to the NCAA on behalf of the Athletics Department, ensuring all requests comply with NCAA waiver directives.
NCAA Reporting — 5%
- Utilize NCAA software systems to collect, collate, and report data required for NCAA annual reporting, including Academic Progress Rate (APR) and Graduation Outcomes reports.
Title IX Monitoring & Reporting — 5%
- Assist with the monitoring and reporting of Title IX compliance, including student-athlete participation rates, scholarship compliance, and other athletics benefits.
INTRODUCTION
The Coordinator of Athletics Academic Success and Compliance serves a dual role within the Athletics Department, providing support to the Department’s compliance, revenue sharing, and NCAA reporting operations while also providing academic support to the Department’s NCAA Division I student-athletes. Reporting to the Deputy Athletics Director for Compliance & Deputy Title IX Coordinator, this position supports critical academics and compliance functions that touch all areas of the Athletics Department.
MINIMUM QUALIFICATIONS
- Master’s degree by date of employment.
- At least one year’s experience in NCAA Division I compliance (graduate assistantships are acceptable experience) or two years’ experience in academic support and the processing of financial aid records at institutions of higher education.
PREFERRED QUALIFICATIONS
- At least one year’s experience in NCAA Division I academic advising.
- Familiarity with Wright State University academic policies and programs.
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Compliance Assistant — 40%
- Serve as the assistant to the Athletics chief compliance officer in matters related to NCAA compliance, including tracking of student-athlete participation, roster declarations, playing and practice seasons, travel and recruiting authorizations, etc.
- Process national letters of intent, grants-in-aid offers, scholarship renewals and non-renewals, and other student-athlete financial aid documentation.
- Collect, collate, & report student-athlete health insurance documentation.
- Assist with the preparation of waivers or appeals of NCAA regulations or processes.
- Participate in the development and review of Athletics compliance policies and procedures. Assist in monitoring and assessing the effectiveness of Athletics compliance practices. Participate in investigations of possible NCAA rules violations and the reporting of violations to the NCAA as necessary.
- Participate in departmental, conference, and NCAA rules interpretations, and provide rules interpretations to coaches and staff as needed. Provide compliance education to student-athletes, coaches, athletics administrators, and staff.
NCAA Academic Advising — 25%
- Provide proactive advising for assigned teams on matters related to NCAA initial, continuing, and transfer eligibility.
- Make assessments of academic preparedness and performance for student-athletes on assigned teams, and communicate recommendations to Athletics academic personnel, administrators, and coaches. Conduct academic interventions as needed, ensuring all academic support is compliant with Wright State, Horizon League, and NCAA policies and procedures.
- Direct student-athletes for assigned teams to campus resources, including Academic Advisors, Academic Success Centers, Disability Services, and other campus support services.
Revenue Sharing — 15%
- Maintain records in Teamworks GM and the College Athlete Payment System (CAPS) necessary to initiate, process, and track student-athlete revenue sharing agreements, including uploading executed revenue sharing agreements and scheduling and initiating revenue sharing payments, ensuring that all revenue sharing processes comply with Wright State, NCAA, Horizon League, College Sports Commission (CSC), and state and federal regulations.
- Assist student-athletes with the creation of Teamworks accounts necessary to facilitate revenue sharing payments.
- Serve as the Athletics liaison to Teamworks, ensuring that department revenue sharing procedures remain current with the technology and reflect best practices as compared against industry standards. Conduct trainings of Athletics personnel in the use of Teamworks Compliance and Recruiting, GM, Wallet, and other applications as required.
Eligibility Certification — 10%
- Collect, collate, and report data necessary for initial, continuing, and transfer eligibility of current and prospective student-athletes for assigned teams. Utilize Wright State, NCAA, and third-party software systems to document student-athletes’ progress-toward-degree for purposes of eligibility certification.
- Conduct eligibility certifications with Admissions and Enrollment Management and/or the Office of the Registrar, ensuring that all documentation and certifications comply with Wright State, Horizon League, and NCAA standards, policies, and procedures.
- When appropriate, assist with the submission of eligibility waiver requests to the NCAA on behalf of the Athletics Department, ensuring all requests comply with NCAA waiver directives.
NCAA Reporting — 5%
- Utilize NCAA software systems to collect, collate, and report data required for NCAA annual reporting, including Academic Progress Rate (APR) and Graduation Outcomes reports.
Title IX Monitoring & Reporting — 5%
- Assist with the monitoring and reporting of Title IX compliance, including student-athlete participation rates, scholarship compliance, and other athletics benefits.
Customer Success Job Roles in Ohio
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Search Customer Success Jobs in OhioCustomer Success Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Ohio?
Ohio-based and Ohio-operating companies that have filed H-1B Labor Condition Applications for customer success roles include Veeva Systems, Salesforce, Oracle, and NCR Voyix. Cleveland-area healthcare technology firms and Columbus-based SaaS companies have also shown sponsorship activity. Sponsorship availability varies by role seniority, team budget, and the employer's existing immigration infrastructure, so checking each company's LCA disclosure history is a practical starting point.
Which visa types are most common for customer success roles in Ohio?
The H-1B is the most frequently used visa for customer success managers and similar roles in Ohio, provided the position requires a bachelor's degree in a specific field such as business, computer science, or a related discipline. Canadian and Mexican nationals may qualify for the TN visa under the NAFTA/USMCA professional categories. Australian citizens can explore the E-3 visa. L-1 visa transfers are another pathway for candidates moving from a foreign office of a multinational employer.
Which cities in Ohio have the most customer success sponsorship jobs?
Columbus generates the highest concentration of customer success sponsorship opportunities in Ohio, driven by its expanding technology and SaaS company presence. Cleveland follows, with activity concentrated in healthcare IT, fintech, and professional services firms. Cincinnati contributes roles tied to consumer goods, logistics technology, and regional enterprise software companies. Dublin and Westerville, as Columbus suburbs home to several tech company offices, also see consistent hiring activity.
How to find customer success visa sponsorship jobs in Ohio?
Migrate Mate filters customer success roles in Ohio specifically by visa sponsorship availability, which removes the guesswork of contacting employers one by one. The platform surfaces roles from companies that have active sponsorship programs, covering Columbus, Cleveland, and Cincinnati. For international candidates, Migrate Mate also provides context on which visa categories apply to customer success positions, making it easier to assess fit before applying.
Are there state-specific considerations for customer success visa sponsorship in Ohio?
Ohio does not impose state-level visa sponsorship requirements, but employers must comply with federal prevailing wage rules set by the Department of Labor for H-1B filings. Ohio's lower cost of living compared to coastal tech hubs can make prevailing wage thresholds more attainable for employers, which may broaden the pool of companies willing to sponsor. Ohio State University and Case Western Reserve University also generate a pipeline of international graduates who pursue customer success roles locally after completing OPT.
What is the prevailing wage for sponsored customer success jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.