Customer Success Visa Sponsorship Jobs in Georgia
Georgia's customer success job market is anchored by Atlanta's dense concentration of enterprise software and fintech companies, including NCR Voyix, Salesforce, and Mailchimp. Employers across Midtown and Buckhead regularly sponsor H-1B visa and TN visas for qualified customer success professionals. Roles range from onboarding specialists to enterprise customer success managers across SaaS, payments, and healthcare technology sectors.
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Get Access To All JobsOwn Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Customer Success Engr
Atlanta, Georgia, United States; United States; San Francisco, California, United States; Morrisville, North Carolina, United States; New York, New York, United States
Job category: Cloud
Job ID: 136346-en_US
Job Summary
AWS Customer Success Engineer
Join NetApp Cloud Customer Success as an AWS Customer Success Engineer (CSE). In this customer-facing technical role, you will serve as a trusted advisor to strategic cloud customers and a partner to NetApp and AWS account teams. You will translate business priorities into actionable technical adoption plans, orchestrate cross-functional execution, and help customers realize value from NetApp cloud storage and data management solutions.
Job Responsibilities
- Serve as the primary technical success advisor for assigned strategic AWS customers.
- Guide customers through launch, migration, optimization, and scale phases of their cloud adoption journey.
- Develop customer success plans with defined outcomes, milestones, owners, risks, and consumption targets.
- Translate customer business and workload requirements into practical technical solutions and adoption roadmaps.
- Drive accelerated consumption and operational health across NetApp solutions on AWS, including Amazon FSx for NetApp ONTAP and Cloud Volumes ONTAP, as applicable to the customer environment.
- Monitor product usage, workload performance, adoption trends, and customer health to identify risks and optimization opportunities.
- Provide architecture guidance, cloud adoption best practices, and recommendations for storage efficiency, resiliency, security, and performance.
- Orchestrate resources across NetApp, AWS, account teams, support, engineering, product management, partners, and Global Systems Integrators.
- Lead technical reviews, success checkpoints, enablement sessions, and executive-facing outcome discussions.
- Escalate barriers to adoption and coordinate resolution plans while maintaining clear customer communication.
- Capture customer feedback and insights to influence product improvements, enablement, and repeatable success motions.
Success Measures:
- Contributes to meaningful portions of work across multiple projects or focus areas.
- Uses sound judgment and analytical thinking to evaluate options and choose an appropriate course of action.
- Builds relationships with immediate and adjacent teams, and communicates effectively with partners who may be less familiar with the subject matter.
- Works through problems of diverse scope where analysis requires evaluating several identifiable factors.
- Typically brings 5 or more years of relevant experience.
Job Requirements
Required Qualifications
- Strong experience in a customer-facing technical role such as Customer Success Engineer, Technical Account Manager, Cloud Architect, Solutions Architect, or technical consultant.
- Hands-on knowledge of AWS cloud infrastructure, storage, networking, security, resiliency, monitoring, and cost optimization principles.
- Experience translating business requirements into technical architectures, implementation plans, and measurable outcomes.
- Ability to lead complex, cross-functional cloud adoption or migration programs.
- Strong troubleshooting, problem-solving, stakeholder management, and written and verbal communication skills.
- Ability to build trusted relationships with technical practitioners, customer leaders, account teams, and partner organizations.
Preferred Qualifications
- Experience with Amazon FSx for NetApp ONTAP, ONTAP, Cloud Volumes ONTAP, or enterprise storage and data management technologies.
- Knowledge of workload migration, hybrid cloud architecture, backup, disaster recovery, ransomware protection, and data governance.
- Experience using data and health signals to identify adoption risks and optimization opportunities.
- Familiarity with scripting, automation, APIs, infrastructure as code, or cloud operations tooling.
- AWS or NetApp technical certifications.
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
Education
IC - Typically requires a minimum of 5 years of related experience.
Mgr & Exec - Typically requires a minimum of 3 years of related experience.
Compensation
The target salary range for this position is $175,000-$190,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Customer Success Engr
Atlanta, Georgia, United States; United States; San Francisco, California, United States; Morrisville, North Carolina, United States; New York, New York, United States
Job category: Cloud
Job ID: 136346-en_US
Job Summary
AWS Customer Success Engineer
Join NetApp Cloud Customer Success as an AWS Customer Success Engineer (CSE). In this customer-facing technical role, you will serve as a trusted advisor to strategic cloud customers and a partner to NetApp and AWS account teams. You will translate business priorities into actionable technical adoption plans, orchestrate cross-functional execution, and help customers realize value from NetApp cloud storage and data management solutions.
Job Responsibilities
- Serve as the primary technical success advisor for assigned strategic AWS customers.
- Guide customers through launch, migration, optimization, and scale phases of their cloud adoption journey.
- Develop customer success plans with defined outcomes, milestones, owners, risks, and consumption targets.
- Translate customer business and workload requirements into practical technical solutions and adoption roadmaps.
- Drive accelerated consumption and operational health across NetApp solutions on AWS, including Amazon FSx for NetApp ONTAP and Cloud Volumes ONTAP, as applicable to the customer environment.
- Monitor product usage, workload performance, adoption trends, and customer health to identify risks and optimization opportunities.
- Provide architecture guidance, cloud adoption best practices, and recommendations for storage efficiency, resiliency, security, and performance.
- Orchestrate resources across NetApp, AWS, account teams, support, engineering, product management, partners, and Global Systems Integrators.
- Lead technical reviews, success checkpoints, enablement sessions, and executive-facing outcome discussions.
- Escalate barriers to adoption and coordinate resolution plans while maintaining clear customer communication.
- Capture customer feedback and insights to influence product improvements, enablement, and repeatable success motions.
Success Measures:
- Contributes to meaningful portions of work across multiple projects or focus areas.
- Uses sound judgment and analytical thinking to evaluate options and choose an appropriate course of action.
- Builds relationships with immediate and adjacent teams, and communicates effectively with partners who may be less familiar with the subject matter.
- Works through problems of diverse scope where analysis requires evaluating several identifiable factors.
- Typically brings 5 or more years of relevant experience.
Job Requirements
Required Qualifications
- Strong experience in a customer-facing technical role such as Customer Success Engineer, Technical Account Manager, Cloud Architect, Solutions Architect, or technical consultant.
- Hands-on knowledge of AWS cloud infrastructure, storage, networking, security, resiliency, monitoring, and cost optimization principles.
- Experience translating business requirements into technical architectures, implementation plans, and measurable outcomes.
- Ability to lead complex, cross-functional cloud adoption or migration programs.
- Strong troubleshooting, problem-solving, stakeholder management, and written and verbal communication skills.
- Ability to build trusted relationships with technical practitioners, customer leaders, account teams, and partner organizations.
Preferred Qualifications
- Experience with Amazon FSx for NetApp ONTAP, ONTAP, Cloud Volumes ONTAP, or enterprise storage and data management technologies.
- Knowledge of workload migration, hybrid cloud architecture, backup, disaster recovery, ransomware protection, and data governance.
- Experience using data and health signals to identify adoption risks and optimization opportunities.
- Familiarity with scripting, automation, APIs, infrastructure as code, or cloud operations tooling.
- AWS or NetApp technical certifications.
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
Education
IC - Typically requires a minimum of 5 years of related experience.
Mgr & Exec - Typically requires a minimum of 3 years of related experience.
Compensation
The target salary range for this position is $175,000-$190,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Customer Success Job Roles in Georgia
See all 265+ Customer Success Jobs in Georgia
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Search Customer Success Jobs in GeorgiaCustomer Success Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Georgia?
Several major employers in Georgia have a documented history of sponsoring work visas for customer success positions. NCR Voyix, Global Payments, Salesforce, and Mailchimp (now part of Intuit) are among the larger sponsors based in or around Atlanta. Enterprise software and payments technology companies tend to be the most active sponsors, particularly for senior customer success manager and solutions consultant roles requiring specialized technical knowledge.
Which visa types are most common for customer success roles in Georgia?
The H-1B is the most common visa category for customer success professionals in Georgia, particularly for roles that require a bachelor's degree in a specific field such as business, computer science, or communications. Australian citizens may qualify for the E-3 visa as an alternative. Canadian and Mexican nationals in qualifying roles can pursue TN status. L-1 visa transfers are also used when candidates are relocating from an overseas office of the same employer.
Which cities in Georgia have the most customer success sponsorship jobs?
Atlanta accounts for the overwhelming majority of customer success visa sponsorship opportunities in Georgia. Midtown Atlanta and Buckhead are the primary hubs, home to technology campuses, fintech headquarters, and enterprise software offices. Alpharetta, often called the "Technology City of the South," hosts a significant cluster of SaaS and cybersecurity companies that also hire for customer success roles. Outside the metro area, sponsorship opportunities are limited.
How to find customer success visa sponsorship jobs in Georgia?
Migrate Mate is the most direct way to find customer success roles in Georgia where employers are open to visa sponsorship. You can filter specifically by state and role type to see active listings from companies that have sponsored visas before. This saves considerable time compared to manually researching each employer's sponsorship history. Customer success openings in Atlanta's SaaS, fintech, and healthcare technology sectors appear on the platform regularly.
Are there any Georgia-specific considerations for customer success visa applicants?
Georgia does not impose state-level visa or work authorization requirements beyond federal standards, but the prevailing wage requirement for H-1B sponsorship does apply locally. Atlanta's cost of living affects prevailing wage calculations, so employers must meet Department of Labor wage levels specific to the Atlanta-Sandy Springs-Roswell metropolitan area. Georgia Tech and Emory University also produce a steady pipeline of international graduates who pursue customer success roles in the Atlanta metro through OPT and subsequent H-1B sponsorship.
What is the prevailing wage for sponsored customer success jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.