Customer Success Visa Sponsorship Jobs in Rhode Island
Rhode Island's customer success job market centers on Providence, where financial services firms, healthcare technology companies, and software startups concentrate most sponsorship activity. Employers like Amica Mutual, Fidelity Investments' regional offices, and a growing cluster of SaaS companies actively hire internationally for customer success roles requiring both technical fluency and client relationship skills.
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Get Access To All JobsINTRODUCTION
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
CVS Media Exchange (CMX) is hiring a Client Insights & Strategy Lead Director, reporting to the Executive Director, Client Success.
In this role, you will be responsible for identifying and communicating our measurement best practices, clearly and simply articulating our measurement methodologies, building and sharing performance benchmarks and driving data & insights education and adoption across our cross-functional teams. You will directly manage a team of client-facing insights managers who guide pre-campaign strategy and deliver post-campaign insights.
As a seasoned insights leader, you will partner deeply with product and data science teams, helping to guide measurement roadmap while also serving as an advisor to external client leaders, internal leadership, and industry partners. You will also be a key external voice for our measurement philosophy and strategy and work to ensure our reporting is trusted, differentiated, and tied to business impact.
Responsibilities
Measurement Strategy
- Consult and partner with Product and Data Science on the measurement roadmap ensuring methodologies are industry-aligned, rigorous, scalable, and aligned to client business objectives.
- Consult across product and media teams on appropriate test-and-learn frameworks, including experimentation design, success criteria, and learning agendas.
- Partner with Data Science and Data Engineering to influence internal tooling, automation, and innovative capabilities that enhance insights, speed to market, and decision-making.
- Define and evolve best practices for campaign measurement, attribution, incrementality, performance evaluation and reporting structure.
Client Consulting
- Serve as an advisor, consulting with external client leaders on measurement methodology—clearly articulating what CMX measures, how we measure it, and how it will answer our client’s performance questions.
- Lead complex, strategic discussions on measurement methodologies, translating trade-offs and limitations into clear, client-relevant guidance.
- Represent the organization in senior client meetings, QBRs, and executive readouts.
- As needed, join and engage in industry committees and/or events.
Best Practices and Insights
- Develop deep insights to inform best practices and build and update performance benchmarks.
- Partner with Marketing to develop compelling case studies, success stories, and thought-leadership content.
- Stay ahead of emerging trends in measurement, privacy, technology, and retail media to inform strategic direction.
Team Leadership
- Lead and develop a team of external-facing Insights Managers responsible for pre-campaign strategy, audience planning, and post-campaign analysis, performance storytelling, and optimization recommendations.
- Ensure consistent, high-quality insight delivery that balances analytical rigor with strong narrative and business relevance.
- Foster a culture of curiosity, continuous learning, and client-centric problem solving.
REQUIRED QUALIFICATIONS
- 8+ years in data driven marketing and/or digital marketing
- 5+ years experience in media measurement inclusive of attribution, sales lift methodologies (HH, Geo, time series, etc.) and marketing mix models
- 2+ years of previous management experience.
PREFERRED QUALIFICATIONS
- Thought Leadership: Maintain a clear POV, ability to push back constructively, while remaining data-driven and open-minded
- Measurement Expertise: Understanding of CPG and Pharmaceutical measurement solutions
- Measurement Partners: Experience working with third-party measurement partners for brand lift, sales lift, MMM and MTA (e.g., Circana, Kantar)
- Media: Expertise across full-funnel, cross-channel media strategy (programmatic, social, search, TV, OOH) and background in retail media networks, ad tech or commerce-driven ecosystems
- Communication & Presentation: Excellent written and verbal communications skills with the ability to craft a strong data storytelling narrative
- External Leadership: Experience working with external client leaders, communicating our value proposition and differentiation
- Cross-Functional collaboration: Success in collaborating across multiple teams and handling multiple high priority projects in a fast-paced setting
- Mentorship and Team Development: commitment to mentoring team members, fostering professional growth and foster a solution-oriented culture
- Strategic Influence & Industry Knowledge: Ability to influence measurement roadmap, drive growth through innovation and stay abreast of industry trends, analytics platforms, and emerging technologies
- Analytical & Reporting Skills: Perform in-depth data analysis, data mining and creating new reporting templates to support performance narratives
Education
Bachelor’s degree in Business, Marketing, Statistics, Economics or a related field or equivalent (HS Diploma and 4 years of experience) required
PAY RANGE
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 06/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
INTRODUCTION
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
CVS Media Exchange (CMX) is hiring a Client Insights & Strategy Lead Director, reporting to the Executive Director, Client Success.
In this role, you will be responsible for identifying and communicating our measurement best practices, clearly and simply articulating our measurement methodologies, building and sharing performance benchmarks and driving data & insights education and adoption across our cross-functional teams. You will directly manage a team of client-facing insights managers who guide pre-campaign strategy and deliver post-campaign insights.
As a seasoned insights leader, you will partner deeply with product and data science teams, helping to guide measurement roadmap while also serving as an advisor to external client leaders, internal leadership, and industry partners. You will also be a key external voice for our measurement philosophy and strategy and work to ensure our reporting is trusted, differentiated, and tied to business impact.
Responsibilities
Measurement Strategy
- Consult and partner with Product and Data Science on the measurement roadmap ensuring methodologies are industry-aligned, rigorous, scalable, and aligned to client business objectives.
- Consult across product and media teams on appropriate test-and-learn frameworks, including experimentation design, success criteria, and learning agendas.
- Partner with Data Science and Data Engineering to influence internal tooling, automation, and innovative capabilities that enhance insights, speed to market, and decision-making.
- Define and evolve best practices for campaign measurement, attribution, incrementality, performance evaluation and reporting structure.
Client Consulting
- Serve as an advisor, consulting with external client leaders on measurement methodology—clearly articulating what CMX measures, how we measure it, and how it will answer our client’s performance questions.
- Lead complex, strategic discussions on measurement methodologies, translating trade-offs and limitations into clear, client-relevant guidance.
- Represent the organization in senior client meetings, QBRs, and executive readouts.
- As needed, join and engage in industry committees and/or events.
Best Practices and Insights
- Develop deep insights to inform best practices and build and update performance benchmarks.
- Partner with Marketing to develop compelling case studies, success stories, and thought-leadership content.
- Stay ahead of emerging trends in measurement, privacy, technology, and retail media to inform strategic direction.
Team Leadership
- Lead and develop a team of external-facing Insights Managers responsible for pre-campaign strategy, audience planning, and post-campaign analysis, performance storytelling, and optimization recommendations.
- Ensure consistent, high-quality insight delivery that balances analytical rigor with strong narrative and business relevance.
- Foster a culture of curiosity, continuous learning, and client-centric problem solving.
REQUIRED QUALIFICATIONS
- 8+ years in data driven marketing and/or digital marketing
- 5+ years experience in media measurement inclusive of attribution, sales lift methodologies (HH, Geo, time series, etc.) and marketing mix models
- 2+ years of previous management experience.
PREFERRED QUALIFICATIONS
- Thought Leadership: Maintain a clear POV, ability to push back constructively, while remaining data-driven and open-minded
- Measurement Expertise: Understanding of CPG and Pharmaceutical measurement solutions
- Measurement Partners: Experience working with third-party measurement partners for brand lift, sales lift, MMM and MTA (e.g., Circana, Kantar)
- Media: Expertise across full-funnel, cross-channel media strategy (programmatic, social, search, TV, OOH) and background in retail media networks, ad tech or commerce-driven ecosystems
- Communication & Presentation: Excellent written and verbal communications skills with the ability to craft a strong data storytelling narrative
- External Leadership: Experience working with external client leaders, communicating our value proposition and differentiation
- Cross-Functional collaboration: Success in collaborating across multiple teams and handling multiple high priority projects in a fast-paced setting
- Mentorship and Team Development: commitment to mentoring team members, fostering professional growth and foster a solution-oriented culture
- Strategic Influence & Industry Knowledge: Ability to influence measurement roadmap, drive growth through innovation and stay abreast of industry trends, analytics platforms, and emerging technologies
- Analytical & Reporting Skills: Perform in-depth data analysis, data mining and creating new reporting templates to support performance narratives
Education
Bachelor’s degree in Business, Marketing, Statistics, Economics or a related field or equivalent (HS Diploma and 4 years of experience) required
PAY RANGE
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 06/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Customer Success Job Roles in Rhode Island
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Search Customer Success Jobs in Rhode IslandCustomer Success Jobs in Rhode Island: Frequently Asked Questions
Which companies sponsor visas for customer success roles in Rhode Island?
Providence-based employers in financial technology, healthcare software, and insurance technology are the most active sponsors for customer success roles in Rhode Island. Companies with established international hiring programs, including regional offices of larger financial services firms and homegrown SaaS startups, tend to file H-1B visa petitions most consistently. Checking OFLC disclosure data for Rhode Island LCA filings by job title is the most reliable way to identify active sponsors.
Which visa types are most common for customer success roles in Rhode Island?
The H-1B is the most common visa for customer success roles in Rhode Island, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, computer science, or communications. Candidates with relevant degrees from accredited institutions are generally best positioned. The O-1A is an option for those with demonstrated exceptional achievement in their field, though it requires substantial documentation.
Which cities in Rhode Island have the most customer success sponsorship jobs?
Providence accounts for the large majority of customer success sponsorship activity in Rhode Island, driven by its concentration of financial services firms, healthcare technology companies, and university-affiliated startups. Woonsocket, home to CVS Health's corporate operations, also generates occasional demand for customer-facing roles. Outside of Providence, sponsorship opportunities drop off sharply given Rhode Island's overall employer base.
How to find customer success visa sponsorship jobs in Rhode Island?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success openings in Rhode Island without sorting through roles that don't offer sponsorship. The platform is built for international candidates, so listings are screened for employer sponsorship intent. Focusing your search on Providence-based employers in fintech, health tech, and SaaS will surface the highest concentration of relevant opportunities.
Are there state-specific considerations for customer success roles and visa sponsorship in Rhode Island?
Rhode Island's relatively small employer base means fewer total sponsorship opportunities compared to larger states, so competition for available roles can be meaningful. The state's proximity to Boston gives some employers access to a broader regional hiring pipeline, and candidates who can demonstrate ties to that corridor may find more options. Brown University and the University of Rhode Island also feed graduates into local tech and healthcare firms, which occasionally creates entry-level sponsorship pathways for customer success positions.
What is the prevailing wage for sponsored customer success jobs in Rhode Island?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.