Customer Success Visa Sponsorship Jobs in New Hampshire
New Hampshire's customer success hiring is anchored in Manchester and Nashua, where software, healthtech, and financial services companies including Oracle, Dell Technologies, and BAE Systems maintain operations. International candidates pursuing customer success visa sponsorship in New Hampshire will find the most traction with mid-to-large technology employers already experienced with H-1B visa and TN visa filings.
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Get Access To All JobsINTRODUCTION
Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise. Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.
ROLE AND RESPONSIBILITIES
Customer Support Specialist
The CSS is responsible for teaming with the Account Executives (AE's) to develop and sustain business. The CSS works to assure quality and timely delivery of services and products.
Essential Skills
To perform this job successfully, the CSS must exercise judgment, discretion and tact in all business matters and business relationships. Strong interpersonal skills and the ability to maintain cooperative working relationships with coworkers are essential. nora promotes collaborative problem solving in both formal and informal work teams. Participation in, and contribution to, teamwork is required.
Responsibilities include, but are not limited to, the following:
- Manage projects of high complexity within our CRM system by overseeing all sales phases from when the project is a new lead, to developing, subsequently to bringing PO’s in. The CSS touches every aspect of the project from beginning to end.
- Call on Flooring Contractors, General Contractors, Architects, Designers, and all End Users (hospitals/higher ED, K-12 ext.). Act as an outfacing team, who talks to all customers.
- Complete weekly tasks generated through CRM through customer accounts and opportunities.
- Recommend products for various technical spaces within facilities. Sometimes review take-offs and drawings with an understanding of blueprints.
- Manage inventory levels with customers to make sure nora meets their demanding installation schedules.
- Work with customers to change colors when inventory is not available, by checking alternate colors & sending all parties involved new samples to get a new color selected.
- Work alongside technical team to ensure mock-ups and sales trials are created and shipped out in a timely manner.
- Conduct weekly conference calls with the AE in which the 30-60-90 report is reviewed and sales phases are assessed for accuracy. Next action steps or activities are then generated.
- Follow up with awarded contractors to obtain POs in order to meet monthly sales numbers.
- Put together freight quote request sheets and work directly with the warehouse to get freight costs for expedited orders and customer carrier choice.
- Working with purchasing to manage the customs process.
BASIC QUALIFICATIONS
Required Skills:
- Ability to prioritize multiple, simultaneous assignments in a fast paced environment
- Strong interpersonal communication skills
- Strong team mentality
- Technical aptitude and ability to learn and retain product specs, installation processes and uses
- Experience using Microsoft Office Suite
PREFERRED QUALIFICATIONS
Preferred Skills:
- Understanding of the construction process and timeline
- Understanding of international shipping and customs process
- Experience using an ERP system
- Experience using a CRM system
- Ability to manage work across 3 operating platforms. Salesforce, JD Edwards
While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work.
We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of New Hampshire.
An Equal Opportunity Employer including Veterans and Disabled.
INTRODUCTION
Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise. Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.
ROLE AND RESPONSIBILITIES
Customer Support Specialist
The CSS is responsible for teaming with the Account Executives (AE's) to develop and sustain business. The CSS works to assure quality and timely delivery of services and products.
Essential Skills
To perform this job successfully, the CSS must exercise judgment, discretion and tact in all business matters and business relationships. Strong interpersonal skills and the ability to maintain cooperative working relationships with coworkers are essential. nora promotes collaborative problem solving in both formal and informal work teams. Participation in, and contribution to, teamwork is required.
Responsibilities include, but are not limited to, the following:
- Manage projects of high complexity within our CRM system by overseeing all sales phases from when the project is a new lead, to developing, subsequently to bringing PO’s in. The CSS touches every aspect of the project from beginning to end.
- Call on Flooring Contractors, General Contractors, Architects, Designers, and all End Users (hospitals/higher ED, K-12 ext.). Act as an outfacing team, who talks to all customers.
- Complete weekly tasks generated through CRM through customer accounts and opportunities.
- Recommend products for various technical spaces within facilities. Sometimes review take-offs and drawings with an understanding of blueprints.
- Manage inventory levels with customers to make sure nora meets their demanding installation schedules.
- Work with customers to change colors when inventory is not available, by checking alternate colors & sending all parties involved new samples to get a new color selected.
- Work alongside technical team to ensure mock-ups and sales trials are created and shipped out in a timely manner.
- Conduct weekly conference calls with the AE in which the 30-60-90 report is reviewed and sales phases are assessed for accuracy. Next action steps or activities are then generated.
- Follow up with awarded contractors to obtain POs in order to meet monthly sales numbers.
- Put together freight quote request sheets and work directly with the warehouse to get freight costs for expedited orders and customer carrier choice.
- Working with purchasing to manage the customs process.
BASIC QUALIFICATIONS
Required Skills:
- Ability to prioritize multiple, simultaneous assignments in a fast paced environment
- Strong interpersonal communication skills
- Strong team mentality
- Technical aptitude and ability to learn and retain product specs, installation processes and uses
- Experience using Microsoft Office Suite
PREFERRED QUALIFICATIONS
Preferred Skills:
- Understanding of the construction process and timeline
- Understanding of international shipping and customs process
- Experience using an ERP system
- Experience using a CRM system
- Ability to manage work across 3 operating platforms. Salesforce, JD Edwards
While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work.
We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of New Hampshire.
An Equal Opportunity Employer including Veterans and Disabled.
Customer Success Job Roles in New Hampshire
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Search Customer Success Jobs in New HampshireCustomer Success Jobs in New Hampshire: Frequently Asked Questions
Which companies sponsor visas for customer success roles in New Hampshire?
The most active visa sponsors for customer success positions in New Hampshire tend to be mid-to-large technology, healthtech, and enterprise software companies. Employers like Oracle, Dell Technologies, and Fidelity Investments have New Hampshire operations and established immigration programs. Smaller SaaS companies based in Manchester and Nashua may sponsor on a case-by-case basis, so it's worth researching each employer's prior H-1B filing history through public Department of Labor disclosure data.
Which visa types are most common for customer success roles in New Hampshire?
The H-1B is the most common visa for customer success roles in New Hampshire, particularly for positions requiring a bachelor's degree in business, communications, or a related field. Canadian and Mexican citizens may qualify for the TN visa under the NAFTA/USMCA professional categories. Australian citizens should evaluate the E-3 visa as an alternative to the H-1B. Role classification as a specialty occupation is employer-specific and depends on the degree requirements stated in the job description.
Which cities in New Hampshire have the most customer success sponsorship jobs?
Manchester is New Hampshire's largest city and the primary hub for customer success hiring, with a concentration of technology, insurance, and financial services employers. Nashua, located near the Massachusetts border, also hosts a meaningful number of enterprise software and defense technology companies that hire for customer-facing roles. Concord sees limited but steady demand from healthcare and government-adjacent technology firms.
How to find customer success visa sponsorship jobs in New Hampshire?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success roles in New Hampshire without sorting through positions that don't offer sponsorship. You can narrow results by state and role type to surface employers actively hiring internationally. Because sponsorship willingness isn't always stated in standard job postings, using a platform like Migrate Mate that tracks this directly saves significant time in your search.
Are there any state-specific considerations for customer success visa sponsorship in New Hampshire?
New Hampshire has no state income tax, which affects prevailing wage comparisons since compensation structures here may differ from neighboring Massachusetts. Employers filing an H-1B Labor Condition Application must still meet Department of Labor prevailing wage requirements for the Manchester or Nashua metropolitan areas specifically. New Hampshire's proximity to Boston also means some employers recruit across the border, so candidates should confirm the actual work location before assuming New Hampshire-based sponsorship applies.
What is the prevailing wage for sponsored customer success jobs in New Hampshire?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.