Service Advisor Visa Sponsorship Jobs in Delaware
Service advisor visa sponsorship jobs in Delaware are concentrated around the Wilmington metro area, with dealership groups like Hertrich Family of Dealerships and AutoFair operating service centers across New Castle County. Delaware's proximity to Philadelphia and its dense network of franchise dealerships creates steady demand for qualified service advisors seeking employer sponsorship.
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Get Access To All JobsINTRODUCTION
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!
As an Advisor 1, Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address:
124 Greentree Drive, Dover, DE 19904-7648
WHAT WE OFFER
At AAA, your success is our success. As an Advisor 1, Car Care Customer Service & Sales, we can offer you:
- The starting base compensation for this position is $20.45 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
- In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
Responsibilities
What our Advisor 1, Car Care Customer Service and Sales associates do:
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufacturers recommended intervals and as required by the state and explain the information to the customer.
BASIC QUALIFICATIONS
What you will need to succeed:
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver’s License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
BENEFITS
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
INTRODUCTION
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!
As an Advisor 1, Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address:
124 Greentree Drive, Dover, DE 19904-7648
WHAT WE OFFER
At AAA, your success is our success. As an Advisor 1, Car Care Customer Service & Sales, we can offer you:
- The starting base compensation for this position is $20.45 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
- In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
Responsibilities
What our Advisor 1, Car Care Customer Service and Sales associates do:
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufacturers recommended intervals and as required by the state and explain the information to the customer.
BASIC QUALIFICATIONS
What you will need to succeed:
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver’s License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
BENEFITS
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Service Advisor Job Roles in Delaware
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Search Service Advisor Jobs in DelawareService Advisor Jobs in Delaware: Frequently Asked Questions
Which companies sponsor visas for service advisors in Delaware?
Franchise dealership groups with multiple locations in Delaware, including operations tied to national brands like AutoNation affiliates and regional groups such as Hertrich Family of Dealerships, have historically sponsored workers for service-facing roles. Larger multi-franchise dealer groups are generally better positioned to manage the administrative requirements of visa sponsorship than independent single-location shops.
Which visa types are most common for service advisor roles in Delaware?
Service advisor roles can qualify for H-1B visa sponsorship when the position requires specialized technical knowledge and a relevant bachelor's degree, though classification as a specialty occupation depends on the specific job duties and employer documentation. The H-1B is the most commonly used work visa for professional roles in Delaware. TN visa classification is available to Canadian and Mexican nationals in certain technical categories, though service advisor roles require careful evaluation for eligibility.
How to find service advisor visa sponsorship jobs in Delaware?
Migrate Mate is the most direct way to find service advisor visa sponsorship jobs in Delaware. The platform filters specifically for roles where employers have indicated sponsorship availability, saving you from manually screening hundreds of listings. Searching within Delaware on Migrate Mate surfaces dealership and automotive service employers in the Wilmington and Dover areas that are actively hiring internationally.
Which cities in Delaware have the most service advisor sponsorship jobs?
Wilmington and its surrounding New Castle County suburbs account for the majority of automotive service employment in Delaware, given the highest concentration of franchise dealerships and service centers in that region. Dover, as the state capital and a mid-state population center, also has dealership presence. Smaller markets like Newark and Middletown have grown alongside residential development and carry additional service center demand.
Are there any Delaware-specific considerations for service advisor visa sponsorship?
Delaware has no state income tax on wages for most workers, which affects the total compensation picture that employers present in prevailing wage determinations for visa filings. The state's small geographic size means many Delaware-based dealerships draw from the broader Philadelphia metro labor market, so employers sponsoring visas must document that the offered position meets federal prevailing wage standards for the Wilmington-area metropolitan statistical area as required by the Department of Labor.
What is the prevailing wage for sponsored service advisor jobs in Delaware?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.