Customer Service Visa Sponsorship Jobs in Hawaii
Customer service visa sponsorship jobs in Hawaii are concentrated in the hospitality, retail, and healthcare sectors, with major employers like Hilton Grand Vacations, Marriott, and Kaiser Permanente Hawaii active across Honolulu, Maui, and the Big Island. Hawaii's tourism-driven economy creates steady demand for multilingual customer-facing professionals, particularly those with Japanese, Korean, or Mandarin language skills.
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Get Access To All JobsPosition Summary
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.
Duties & Responsibilities
- Provide professional phone, face-to-face, and written customer communications.
- Greet customers and determine problems, orders, or reasons for calling.
- Identify when to route questions to sales staff.
- Take orders at the sales counter and over the phone.
- Use company computer systems for order entry.
- Complete sales orders and tender cash sales.
- Develop product knowledge to assist customers.
- Maintain a clean and properly stocked showroom.
Basic Qualifications
- High school diploma or GED equivalent.
- Ability to self-manage and interact comfortably with the public.
- Strong organizational skills and attention to detail.
- Bilingual preferred.
- Strong computer skills.
- Communicate professionally, both verbally and in writing.
Physical Requirements
- Remain in a stationary position in an office environment approximately 70% of the time.
- Occasionally move about the office.
- Operate basic office machinery.
- Work primarily in an office environment.
Required Cognitive Skills
- Problem solve and prioritize tasks.
- Manage stress and deadlines.
- Multitask effectively.
- Analyze information and communicate solutions.
- Demonstrate sound judgement and initiative.
This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement.
The base salary for this position typically falls within the range of $23.08 to $29.38 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location: Above Structure 1 - Honolulu
2970 Mokumoa Street Honolulu, HI 96819
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Benefits
- Competitive salaries for all team members paid weekly
- 401(k) Retirement Plan with company matching
- Employee Stock Purchase Program
- Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave, Adoption Assistance Program
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Mental, Physical and Emotional Well-Being Programs for Employees and Families
- Wellness Program and Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
Position Summary
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.
Duties & Responsibilities
- Provide professional phone, face-to-face, and written customer communications.
- Greet customers and determine problems, orders, or reasons for calling.
- Identify when to route questions to sales staff.
- Take orders at the sales counter and over the phone.
- Use company computer systems for order entry.
- Complete sales orders and tender cash sales.
- Develop product knowledge to assist customers.
- Maintain a clean and properly stocked showroom.
Basic Qualifications
- High school diploma or GED equivalent.
- Ability to self-manage and interact comfortably with the public.
- Strong organizational skills and attention to detail.
- Bilingual preferred.
- Strong computer skills.
- Communicate professionally, both verbally and in writing.
Physical Requirements
- Remain in a stationary position in an office environment approximately 70% of the time.
- Occasionally move about the office.
- Operate basic office machinery.
- Work primarily in an office environment.
Required Cognitive Skills
- Problem solve and prioritize tasks.
- Manage stress and deadlines.
- Multitask effectively.
- Analyze information and communicate solutions.
- Demonstrate sound judgement and initiative.
This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement.
The base salary for this position typically falls within the range of $23.08 to $29.38 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location: Above Structure 1 - Honolulu
2970 Mokumoa Street Honolulu, HI 96819
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Benefits
- Competitive salaries for all team members paid weekly
- 401(k) Retirement Plan with company matching
- Employee Stock Purchase Program
- Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave, Adoption Assistance Program
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Mental, Physical and Emotional Well-Being Programs for Employees and Families
- Wellness Program and Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
Customer Service Job Roles in Hawaii
See all 40+ Customer Service Jobs in Hawaii
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Search Customer Service Jobs in HawaiiCustomer Service Jobs in Hawaii: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Hawaii?
Hospitality and resort groups are among the most active sponsors, including Hilton Grand Vacations, Marriott International, and Four Seasons Resort Maui. Healthcare organizations like Kaiser Permanente Hawaii and Hawaii Pacific Health also hire customer service staff and have established HR infrastructure to support visa sponsorship. Retail and airline operations, including Hawaiian Airlines, occasionally sponsor for customer-facing roles with specialized language requirements.
Which visa types are most common for customer service jobs in Hawaii?
The H-1B visa is rarely applicable for standard customer service roles because most do not meet the specialty occupation requirement of a bachelor's degree in a specific field. More relevant categories include the TN visa for Canadian and Mexican nationals in qualifying roles, and the E-3 visa for Australian citizens. Some multilingual customer service positions at resorts are filled through J-1 visa exchange programs. Candidates with extraordinary ability in a relevant field may qualify for the O-1 visa.
How to find customer service visa sponsorship jobs in Hawaii?
Migrate Mate is the most direct way to find customer service visa sponsorship jobs in Hawaii, with listings filtered specifically for roles where employers have indicated sponsorship willingness. Because Hawaii's job market is heavily hospitality-driven, searching within resort, airline, and healthcare categories on Migrate Mate will surface the most relevant openings. Filtering by location within Hawaii also helps distinguish between Oahu, Maui, and the Big Island, where hiring patterns differ.
Which cities in Hawaii have the most customer service sponsorship jobs?
Honolulu on Oahu has the highest concentration of customer service sponsorship opportunities, driven by its international airport, major resort corridors, and corporate headquarters for companies like Hawaiian Airlines and Bank of Hawaii. Maui's Wailea and Kaanapali resort districts also generate significant demand. Kailua-Kona and Hilo on the Big Island have a smaller but active hospitality market, and Lihue on Kauai sees seasonal hiring surges tied to resort operations.
Are there any Hawaii-specific considerations for customer service visa sponsorship?
Hawaii's prevailing wage requirements under the H-1B Labor Condition Application process reflect Honolulu metro area rates, which are generally higher than mainland rural markets due to the cost of living. Employers are legally required to pay at least the prevailing wage for the role and location. Multilingual ability, particularly Japanese or Korean, significantly strengthens candidacy at Hawaii resorts, where a large share of visitors come from Japan and South Korea. Sponsorship availability also tracks closely with tourism seasonality.
What is the prevailing wage for sponsored customer service jobs in Hawaii?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.