Customer Service Visa Sponsorship Jobs in New Jersey
Customer service visa sponsorship jobs in New Jersey are concentrated in the state's financial services, pharmaceutical, and telecommunications sectors. Major employers like Johnson & Johnson, Prudential, and Comcast hire internationally for customer-facing roles. Newark, Jersey City, and Princeton are the primary hiring hubs for sponsored positions in this field.
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Get Access To All JobsCompany Description
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose: Performs assigned tasks within established procedures in various phases of the Customer Service Operations.
Primary Duties/Responsibilities:
- Required to utilize multi-screen monitors in the daily processing of customer inquiries.
- Responds to customer inquiries.
- Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues.
- Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue.
- Records and processes meter readings supplied by customers.
- Maintains professional interactions with internal and external customers and/or departments.
- Operates company systems, devices and software applications.
- Performs other similar or less skilled work, as assigned.
- Assists employees of a higher classification, as assigned.
Qualifications
Education/Experience/Background:
- High School Diploma/GED is required.
Knowledge/Skills/Abilities:
- Must possess the ability to multitask.
- Must possess good verbal and written communication skills.
- Must possess ability to sit for extended periods of time.
- Must possess oral and written communication skills, as well as auditory acuity.
- Strong problem-solving skills and ability to independently follow through on tasks and projects.
Required Certification/Licenses/Training:
- Must pass entry level test.
Physical Requirements:
- Must be able to lift up to 30 pounds.
Pay Rate: $27.00 per hour.
Benefits:
Our employees are covered by comprehensive benefits packages including paid time off policies; health, dental, vision, and life insurance; retirement plans, savings accounts; tuition reimbursement; paid volunteering and more.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Company Description
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose: Performs assigned tasks within established procedures in various phases of the Customer Service Operations.
Primary Duties/Responsibilities:
- Required to utilize multi-screen monitors in the daily processing of customer inquiries.
- Responds to customer inquiries.
- Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues.
- Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue.
- Records and processes meter readings supplied by customers.
- Maintains professional interactions with internal and external customers and/or departments.
- Operates company systems, devices and software applications.
- Performs other similar or less skilled work, as assigned.
- Assists employees of a higher classification, as assigned.
Qualifications
Education/Experience/Background:
- High School Diploma/GED is required.
Knowledge/Skills/Abilities:
- Must possess the ability to multitask.
- Must possess good verbal and written communication skills.
- Must possess ability to sit for extended periods of time.
- Must possess oral and written communication skills, as well as auditory acuity.
- Strong problem-solving skills and ability to independently follow through on tasks and projects.
Required Certification/Licenses/Training:
- Must pass entry level test.
Physical Requirements:
- Must be able to lift up to 30 pounds.
Pay Rate: $27.00 per hour.
Benefits:
Our employees are covered by comprehensive benefits packages including paid time off policies; health, dental, vision, and life insurance; retirement plans, savings accounts; tuition reimbursement; paid volunteering and more.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Customer Service Job Roles in New Jersey
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Search Customer Service Jobs in New JerseyCustomer Service Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for customer service roles in New Jersey?
Large multinationals with significant New Jersey operations are the most consistent sponsors for customer service roles. Companies like Johnson & Johnson, Prudential Financial, Cognizant, and Conduent have established immigration programs and a track record of sponsoring work visas. Staffing firms and business process outsourcing companies operating in the state also periodically sponsor international candidates for customer-facing positions.
Which visa types are most common for customer service roles in New Jersey?
H-1B is the most common visa for customer service roles that require a bachelor's degree in a relevant field, such as communications or business. However, customer service positions without a specific degree requirement may not qualify as a specialty occupation under H-1B criteria. L-1 visas are an option for intracompany transferees moving into customer service management roles from an overseas office of the same employer.
Which cities in New Jersey have the most customer service sponsorship jobs?
Newark and Jersey City, located directly across from Manhattan, host the highest concentration of sponsored customer service roles in New Jersey, driven by finance, insurance, and telecom employers. Princeton and the Route 1 corridor are strong hubs due to the pharmaceutical and technology companies headquartered there. Parsippany and Iselin also see activity from large corporations with regional headquarters in those areas.
How to find customer service visa sponsorship jobs in New Jersey?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find customer service roles in New Jersey where employers are willing to sponsor. Rather than sifting through general job postings, you can browse positions already tagged for sponsorship eligibility. Focusing on employers in sectors like pharmaceuticals, financial services, and IT services in New Jersey gives you the highest probability of finding open, sponsored customer service positions.
Are there state-specific considerations for customer service visa sponsorship in New Jersey?
New Jersey's high cost of living means prevailing wage requirements under the H-1B program tend to be elevated compared to many other states, which affects whether employers choose to sponsor for customer service roles at entry or mid levels. The state's proximity to New York City and its dense concentration of Fortune 500 regional offices increases overall sponsorship activity. Candidates with multilingual skills are particularly sought after given New Jersey's diverse population.
What is the prevailing wage for sponsored customer service jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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