Customer Service Visa Sponsorship Jobs in Oklahoma
Oklahoma's customer service job market spans energy giants like Devon Energy and Williams Companies in Oklahoma City, healthcare systems including INTEGRIS and Ascension St. John in Tulsa, and a growing fintech and telecom sector. Employers across these industries have historically sponsored work visas for qualified customer service professionals, particularly in bilingual and technical support roles.
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Location: Oklahoma City, OK
Pay: Competitive pay based on education and/or experience and $500 bonus after 6 months and $1,000 bonus after 1 year!
Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.
Days: Monday through Friday with some weekends
Hours: 8:00 a.m. to 5:00 p.m. (may vary)
Position:
The Customer Service Supervisor leads daily inbound and outbound service operations, team performance, quality, and reporting. The role oversees contacts, scheduling, records, follow-up, and employee coaching while maintaining accuracy, responsiveness, timeliness, integrity, and mission-driven service.
Qualifications
- High school diploma or equivalent required.
- Must be 21 years of age or older.
- Must have a valid driver's license.
- Must be able to provide a MVR with zero points and no moving/traffic violations in the past 3 years.
- One year of experience as a Donor Care Representative preferred.
- Minimum two years of contact center experience.
- Strong written, verbal, telephone, customer service, organizational, and technical skills.
- Ability to manage multiple service channels and recognize appointment opportunities.
- Working knowledge of Five9, HemaConnect, Monday.com, Donable, Zendesk, Outbound ANI, or comparable contact-center and workflow systems.
- Ability to understand inventory needs, analyze service metrics, resolve barriers, and meet deadlines.
- Ability to coach employees, manage performance, and maintain accountability.
Primary Responsibilities:
- Assign inbound and outbound coverage and lead pre-shift meetings with accurate staffing, volume, inventory, and performance information.
- Use Five9, HemaConnect, Monday.com, Donable, Zendesk, Outbound ANI, OBI Insights, the Drive calendar roll-up, and other provided systems to manage and report work.
- Monitor service levels, response times, appointments, quality, productivity, department KPIs, and show rates of 65% to 85% or the current standard.
- Submit accurate metrics, schedules, employee records, and service updates by established deadlines.
- Communicate inventory needs and donor priorities accurately.
- Open or close center schedules for collection needs, device malfunctions, or unscheduled closures; work assigned tabling, education, blood drive, and appointment rebooking events.
- Manage the Lead Generation Board, Donable, Zendesk, therapeutic reports, winner notifications, and bad-address corrections on time.
- Flag service, system, workflow, or scheduling issues; recommend solutions and follow through to resolution.
- Audit schedule adjustments, Zendesk records, reports, and system entries; correct gaps before deadlines.
- Monitor three calls per employee monthly; coach, document concerns, correct errors, and celebrate success.
- Manage attendance, adherence, timecards, PTO, staffing coverage, performance, and accountability.
- Lead one-on-ones, performance reviews, development, hiring, onboarding, and training PODs.
- Resolve or escalate donor concerns, provide service coverage, and support other supervisors.
- Communicate promptly and enforce policies, SOPs, safety, compliance, confidentiality, and timely.
ADVANCE YOUR CAREER WHILE SAVING LIVES
Location: Oklahoma City, OK
Pay: Competitive pay based on education and/or experience and $500 bonus after 6 months and $1,000 bonus after 1 year!
Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.
Days: Monday through Friday with some weekends
Hours: 8:00 a.m. to 5:00 p.m. (may vary)
Position:
The Customer Service Supervisor leads daily inbound and outbound service operations, team performance, quality, and reporting. The role oversees contacts, scheduling, records, follow-up, and employee coaching while maintaining accuracy, responsiveness, timeliness, integrity, and mission-driven service.
Qualifications
- High school diploma or equivalent required.
- Must be 21 years of age or older.
- Must have a valid driver's license.
- Must be able to provide a MVR with zero points and no moving/traffic violations in the past 3 years.
- One year of experience as a Donor Care Representative preferred.
- Minimum two years of contact center experience.
- Strong written, verbal, telephone, customer service, organizational, and technical skills.
- Ability to manage multiple service channels and recognize appointment opportunities.
- Working knowledge of Five9, HemaConnect, Monday.com, Donable, Zendesk, Outbound ANI, or comparable contact-center and workflow systems.
- Ability to understand inventory needs, analyze service metrics, resolve barriers, and meet deadlines.
- Ability to coach employees, manage performance, and maintain accountability.
Primary Responsibilities:
- Assign inbound and outbound coverage and lead pre-shift meetings with accurate staffing, volume, inventory, and performance information.
- Use Five9, HemaConnect, Monday.com, Donable, Zendesk, Outbound ANI, OBI Insights, the Drive calendar roll-up, and other provided systems to manage and report work.
- Monitor service levels, response times, appointments, quality, productivity, department KPIs, and show rates of 65% to 85% or the current standard.
- Submit accurate metrics, schedules, employee records, and service updates by established deadlines.
- Communicate inventory needs and donor priorities accurately.
- Open or close center schedules for collection needs, device malfunctions, or unscheduled closures; work assigned tabling, education, blood drive, and appointment rebooking events.
- Manage the Lead Generation Board, Donable, Zendesk, therapeutic reports, winner notifications, and bad-address corrections on time.
- Flag service, system, workflow, or scheduling issues; recommend solutions and follow through to resolution.
- Audit schedule adjustments, Zendesk records, reports, and system entries; correct gaps before deadlines.
- Monitor three calls per employee monthly; coach, document concerns, correct errors, and celebrate success.
- Manage attendance, adherence, timecards, PTO, staffing coverage, performance, and accountability.
- Lead one-on-ones, performance reviews, development, hiring, onboarding, and training PODs.
- Resolve or escalate donor concerns, provide service coverage, and support other supervisors.
- Communicate promptly and enforce policies, SOPs, safety, compliance, confidentiality, and timely.
Customer Service Job Roles in Oklahoma
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Search Customer Service Jobs in OklahomaCustomer Service Jobs in Oklahoma: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Oklahoma?
Energy companies like Devon Energy, Williams Companies, and ONEOK in Oklahoma City and Tulsa have sponsored work visas for customer-facing roles. Healthcare systems including INTEGRIS Health and Saint Francis Health System also hire internationally for patient services positions. Telecommunications and financial services employers operating in Oklahoma City's growing corporate corridor round out the most active sponsoring industries for customer service candidates.
Which visa types are most common for customer service roles in Oklahoma?
The H-1B visa is the most common visa for customer service roles that require a bachelor's degree in a related field, such as communications, business, or information technology. TN visas are available to Canadian and Mexican nationals in qualifying professional categories. For roles emphasizing language skills or cultural liaison work, employers may also consider O-1 visa petitions in rare cases, though H-1B remains the standard path for degree-holding applicants.
Which cities in Oklahoma have the most customer service visa sponsorship jobs?
Oklahoma City and Tulsa account for the overwhelming majority of visa-sponsored customer service positions in the state. Oklahoma City's corporate and energy sector concentration drives demand for technical support and account management roles. Tulsa's healthcare and aerospace industries, anchored by employers like American Airlines Maintenance and Saint Francis Health System, generate consistent openings for bilingual and specialized customer service professionals.
How to find customer service visa sponsorship jobs in Oklahoma?
Migrate Mate is built specifically for international job seekers and filters customer service roles in Oklahoma by visa sponsorship history, so you're not sorting through listings that won't consider work authorization. Search by city or industry to target Oklahoma City energy employers or Tulsa healthcare systems directly. Migrate Mate's filters help you identify which employers have an established track record of sponsoring visas for customer service hires.
Are there state-specific considerations for customer service visa sponsorship in Oklahoma?
Oklahoma's energy sector creates demand for customer service professionals with technical knowledge, meaning applicants with degrees in engineering, business, or information systems may have stronger sponsorship prospects than those with general backgrounds. The University of Oklahoma and Oklahoma State University produce internationally recruited talent, and employers familiar with OPT and STEM OPT timelines tend to be more experienced navigating H-1B sponsorship. Bilingual Spanish-English candidates also see stronger demand across both major metro markets.
What is the prevailing wage for sponsored customer service jobs in Oklahoma?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.