Customer Service Visa Sponsorship Jobs in Ohio
Ohio's customer service sector spans healthcare systems like Cleveland Clinic and OhioHealth, financial firms in Columbus, and manufacturing support operations across Cincinnati and Dayton. International candidates with strong communication skills will find visa-sponsored roles concentrated in these metro areas, where large employers have established HR infrastructure to support H-1B visa and other work visa petitions.
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Get Access To All JobsJob Overview
The Customer Support Rep is the primary liaison between customers and CMC for all aspects of day-to-day sales activities principally having to deal with orders, expedites, order modifications, order confirmations, and the generation of reports. Interfaces with the customer and all supporting CMC departments in taking the necessary actions to develop appropriate responses and communicate replies that meet customer requirements and align with company goals and objectives.
A Day In The Life
- Daily contact with customers
- Provide price and availability, order status, and general customer information upon request
- Interpret and communicate information from ERP system and customer portal to customers
- Process, resolve, and expedite orders
- Maintain composure, empathy, and positive attitude in extremely fast-paced team environment
- Collaborate with order resolution, technical service, product management, and sales, quality, warehouse, planners, and buyers as needed in service of the customer
- Utilize strong technical knowledge to handle more advanced product-related inquiries
- Look up special pricing agreements and convey accurate price to internal and external customers
- Facilitate creation of customer order reports
- Manage key accounts, challenging accounts, and challenging salespeople
- This is a hybrid position and is work from home Monday & Fridays
What will help you thrive in this role?
- SAP or SALESFORCE experience preferred
- Highly organized with an ability to work well under tight time constraints
- Ability to manage multiple priorities simultaneously
- Must be strong in Excel (incl. v-lookups, pivot tables)
- Strong ability to communicate data and materials in easily understandable terms to all functions
- AS degree in Marketing, Business or related field, or 5 years of equivalent experience in customer service.
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Electrical Solutions
Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Job Overview
The Customer Support Rep is the primary liaison between customers and CMC for all aspects of day-to-day sales activities principally having to deal with orders, expedites, order modifications, order confirmations, and the generation of reports. Interfaces with the customer and all supporting CMC departments in taking the necessary actions to develop appropriate responses and communicate replies that meet customer requirements and align with company goals and objectives.
A Day In The Life
- Daily contact with customers
- Provide price and availability, order status, and general customer information upon request
- Interpret and communicate information from ERP system and customer portal to customers
- Process, resolve, and expedite orders
- Maintain composure, empathy, and positive attitude in extremely fast-paced team environment
- Collaborate with order resolution, technical service, product management, and sales, quality, warehouse, planners, and buyers as needed in service of the customer
- Utilize strong technical knowledge to handle more advanced product-related inquiries
- Look up special pricing agreements and convey accurate price to internal and external customers
- Facilitate creation of customer order reports
- Manage key accounts, challenging accounts, and challenging salespeople
- This is a hybrid position and is work from home Monday & Fridays
What will help you thrive in this role?
- SAP or SALESFORCE experience preferred
- Highly organized with an ability to work well under tight time constraints
- Ability to manage multiple priorities simultaneously
- Must be strong in Excel (incl. v-lookups, pivot tables)
- Strong ability to communicate data and materials in easily understandable terms to all functions
- AS degree in Marketing, Business or related field, or 5 years of equivalent experience in customer service.
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Electrical Solutions
Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Customer Service Job Roles in Ohio
See all 262+ Customer Service Jobs in Ohio
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Search Customer Service Jobs in OhioCustomer Service Jobs in Ohio: Frequently Asked Questions
Which companies in Ohio sponsor visas for customer service roles?
Large Ohio employers with documented H-1B sponsorship history in customer-facing roles include JPMorgan Chase and Nationwide Insurance in Columbus, Cleveland Clinic and University Hospitals in the Cleveland metro, and Procter and Gamble in Cincinnati. These organizations have dedicated HR and legal teams equipped to handle visa petitions, making them more reliable sponsorship options than smaller businesses.
Which visa types are most common for customer service jobs in Ohio?
The H-1B is the most common work visa for customer service roles in Ohio, but it requires the position to qualify as a specialty occupation, meaning a bachelor's degree in a specific field must be a standard requirement. Roles like technical support specialist or client services analyst in healthcare IT or financial services are more likely to meet that threshold than general call center positions.
Which Ohio cities have the most customer service visa sponsorship jobs?
Columbus leads the state, driven by its concentration of financial services firms, insurance companies, and tech employers with large customer operations. Cleveland follows, anchored by its healthcare sector. Cincinnati rounds out the top three, with consumer goods and financial companies maintaining significant customer service teams. Smaller markets like Dayton and Akron have fewer sponsorship opportunities but do have some activity in healthcare and logistics.
How to find customer service visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for international candidates seeking visa-sponsored work in the U.S. You can filter by state and role to see customer service positions in Ohio where employers have indicated sponsorship availability. This saves significant time compared to applying broadly, since not every Ohio employer is set up to sponsor work visas for customer service positions.
Are there state-specific considerations for customer service sponsorship jobs in Ohio?
Ohio's strong university system, including Ohio State University and Case Western Reserve University, creates a pipeline of international students on OPT who transition into customer service and client operations roles. Employers in Columbus and Cleveland are familiar with F-1 OPT extensions and H-1B transitions. Roles tied to healthcare or financial services often require degree alignment with the position, which affects H-1B eligibility for customer service titles.
What is the prevailing wage for sponsored customer service jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.