Customer Service Visa Sponsorship Jobs in Ohio
Ohio's customer service sector spans healthcare systems like Cleveland Clinic and OhioHealth, financial firms in Columbus, and manufacturing support operations across Cincinnati and Dayton. International candidates with strong communication skills will find visa-sponsored roles concentrated in these metro areas, where large employers have established HR infrastructure to support H-1B visa and other work visa petitions.
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Get Access To All JobsJob Description
We are immediately hiring a Customer Service Representative in Etna, OH. Apply here today to speak with a Recruiter about the position and perks of Jumpstarting your career with Ryder.
- Pay Type: Hourly
- Hourly Pay: $22.00 an hour
- Schedule: Tuesday through Friday from 6:00 AM through 4:30 PM. Must be flexible to work additional hours and days as needed to support the business needs.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquiries, and resolves customer complaints and answers customers' questions.
Essential Functions
- Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol
- Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
- Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
- Workflow management: enhance productivity through effective scheduling and planning
- Generate purchase/repair orders and maintenance of files
- Parts management: contribute to cost containment through inventory planning and warranty
Additional Responsibilities
- Ensures compliance with all company, local, state, federal and other regulatory agencies policies
- Performs other duties as assigned
Skills and Abilities
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal oriented, drive for results, assertive, and deal well with ambiguity
- Possesses a high degree of initiative
- Must have high level of energy and be a self-motivated and self-directed person
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
- Ability to focus on multiple projects and activities simultaneously
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrates customer service skills
Qualifications
- H.S. diploma/GED required
- One (1) year or more in sales and/or customer service required
DOT Regulated: No
Customer Logistics Manager: Chance-Ryder. 116. Leaders in Logistics - YouTube
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Apply Here With Ryder Today
EEO/AA/Female/Minority/Disabled/Veteran
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
- Pay Type: Hourly
- Minimum Pay Range: $22.00
- Maximum Pay Range: $22.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
We are immediately hiring a Customer Service Representative in Etna, OH. Apply here today to speak with a Recruiter about the position and perks of Jumpstarting your career with Ryder.
- Pay Type: Hourly
- Hourly Pay: $22.00 an hour
- Schedule: Tuesday through Friday from 6:00 AM through 4:30 PM. Must be flexible to work additional hours and days as needed to support the business needs.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquiries, and resolves customer complaints and answers customers' questions.
Essential Functions
- Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol
- Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
- Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
- Workflow management: enhance productivity through effective scheduling and planning
- Generate purchase/repair orders and maintenance of files
- Parts management: contribute to cost containment through inventory planning and warranty
Additional Responsibilities
- Ensures compliance with all company, local, state, federal and other regulatory agencies policies
- Performs other duties as assigned
Skills and Abilities
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal oriented, drive for results, assertive, and deal well with ambiguity
- Possesses a high degree of initiative
- Must have high level of energy and be a self-motivated and self-directed person
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
- Ability to focus on multiple projects and activities simultaneously
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrates customer service skills
Qualifications
- H.S. diploma/GED required
- One (1) year or more in sales and/or customer service required
DOT Regulated: No
Customer Logistics Manager: Chance-Ryder. 116. Leaders in Logistics - YouTube
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Apply Here With Ryder Today
EEO/AA/Female/Minority/Disabled/Veteran
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
- Pay Type: Hourly
- Minimum Pay Range: $22.00
- Maximum Pay Range: $22.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Customer Service Job Roles in Ohio
See all 277+ Customer Service Jobs in Ohio
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Search Customer Service Jobs in OhioCustomer Service Jobs in Ohio: Frequently Asked Questions
Which companies in Ohio sponsor visas for customer service roles?
Large Ohio employers with documented H-1B sponsorship history in customer-facing roles include JPMorgan Chase and Nationwide Insurance in Columbus, Cleveland Clinic and University Hospitals in the Cleveland metro, and Procter and Gamble in Cincinnati. These organizations have dedicated HR and legal teams equipped to handle visa petitions, making them more reliable sponsorship options than smaller businesses.
Which visa types are most common for customer service jobs in Ohio?
The H-1B is the most common work visa for customer service roles in Ohio, but it requires the position to qualify as a specialty occupation, meaning a bachelor's degree in a specific field must be a standard requirement. Roles like technical support specialist or client services analyst in healthcare IT or financial services are more likely to meet that threshold than general call center positions.
Which Ohio cities have the most customer service visa sponsorship jobs?
Columbus leads the state, driven by its concentration of financial services firms, insurance companies, and tech employers with large customer operations. Cleveland follows, anchored by its healthcare sector. Cincinnati rounds out the top three, with consumer goods and financial companies maintaining significant customer service teams. Smaller markets like Dayton and Akron have fewer sponsorship opportunities but do have some activity in healthcare and logistics.
How to find customer service visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for international candidates seeking visa-sponsored work in the U.S. You can filter by state and role to see customer service positions in Ohio where employers have indicated sponsorship availability. This saves significant time compared to applying broadly, since not every Ohio employer is set up to sponsor work visas for customer service positions.
Are there state-specific considerations for customer service sponsorship jobs in Ohio?
Ohio's strong university system, including Ohio State University and Case Western Reserve University, creates a pipeline of international students on OPT who transition into customer service and client operations roles. Employers in Columbus and Cleveland are familiar with F-1 OPT extensions and H-1B transitions. Roles tied to healthcare or financial services often require degree alignment with the position, which affects H-1B eligibility for customer service titles.
What is the prevailing wage for sponsored customer service jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.