Customer Service Visa Sponsorship Jobs in Colorado
Colorado's customer service sector spans healthcare systems like UCHealth and SCL Health, tech firms in the Denver-Boulder corridor, and outdoor retail brands such as REI and VF Corporation. Employers in Denver, Aurora, and Colorado Springs regularly hire for customer-facing roles and have sponsored work visas for qualified international candidates.
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INTRODUCTION
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Showroom Customer Service/Warehouse Associate to join our TEAM!
ROLE AND RESPONSIBILITIES
As the Customer Service/Warehouse Associate, you will be responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties, such as receiving, loading/unloading material, pulling/assembling customers orders, and conducting inventory checks. This position may involve daily use of forklift equipment.
Primary Objective
Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.
Primary Function And Scope
- Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
- Addresses and resolves customer complaints (returns and order errors).
- Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders.
- Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
- Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers. Where applicable utilizing Auto-CAD Project Management.
- Wait on customers and prepare sales slips.
- Produces daily sales reports.
- Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
- Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
- Operates forklift equipment.
- Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc.
- Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
- Performs other related duties as required.
BASIC QUALIFICATIONS
- HS diploma or equivalent experience.
- 3+ years of customer service experience and warehouse experience.
COMPETENCIES
- Organization
- Math
- Time management
- Computer skills
- Detail oriented
- Customer service
- Safety conscious
OTHER PERTINENT JOB INFORMATION
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Job Type
Sales Jobs
Req ID
92276
Expected base pay rates for the role will be between $39,000 and $48,000 at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs.
Customer Service Job Roles in Colorado
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Search Customer Service Jobs in ColoradoCustomer Service Jobs in Colorado: Frequently Asked Questions
Which companies in Colorado sponsor visas for customer service roles?
Technology companies along the Denver-Boulder corridor, including Palantir and Zayo, have sponsored work visas for customer service and client success positions. Large healthcare systems like UCHealth and Centura Health also hire internationally for patient-facing support roles. Outdoor and retail brands headquartered in Colorado, such as VF Corporation, round out the sponsoring employer pool, though sponsorship availability varies by role and hiring cycle.
What visa types are most common for customer service jobs in Colorado?
The H-1B visa is the most common work visa for customer service roles that qualify as specialty occupations, typically positions tied to a specific bachelor's degree such as business, communications, or a technical field. TN visas cover Canadian and Mexican nationals in eligible professional categories. L-1 visas apply when a candidate transfers from a company's international office to a Colorado location. Standard support roles without a degree requirement rarely qualify for sponsored visas.
Which cities in Colorado have the most customer service visa sponsorship jobs?
Denver generates the highest volume of customer service sponsorship opportunities, driven by its concentration of technology companies, financial services firms, and corporate headquarters. Boulder adds to that base through its startup and software ecosystem. Aurora and Colorado Springs have growing employer bases in healthcare and defense contracting, both of which include customer-facing roles. Remote-friendly Colorado employers also post positions open to candidates relocating to the state.
How to find customer service visa sponsorship jobs in Colorado?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it easier to identify Colorado employers actively hiring international candidates for customer service roles. Rather than sorting through unfiltered postings, you can search by state and role type to surface positions at companies with a documented history of sponsoring work visas. Migrate Mate is particularly useful for narrowing results to customer success, client support, and account management titles in the Denver metro and beyond.
Are there any Colorado-specific considerations for customer service visa sponsorship?
Colorado's Equal Pay for Equal Work Act requires employers to disclose compensation ranges in job postings, which gives international applicants more transparency when evaluating whether a role meets prevailing wage requirements tied to H-1B petitions. Colorado's university system, including the University of Colorado and Colorado State University, produces a pipeline of international graduates on OPT who pursue customer success and client operations roles. Employers familiar with OPT-to-H-1B transitions are generally more experienced with sponsorship processes.
What is the prevailing wage for sponsored customer service jobs in Colorado?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.