Customer Service Visa Sponsorship Jobs in Minnesota
Minnesota's customer service job market spans major employers like UnitedHealth Group, Target, and Best Buy, concentrated in the Twin Cities metro of Minneapolis and St. Paul. International candidates with strong communication skills and qualifying degrees can find visa-sponsored roles in healthcare support, retail operations, and financial services across the state.
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Get Access To All JobsAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register.
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
- Frequently ascend/descend ladders in order to retrieve and put away stock.
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
- Must be able to remain in a stationary, upright position for 80% of the time.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type: Hourly
Position Starting At: $15.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register.
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
- Frequently ascend/descend ladders in order to retrieve and put away stock.
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
- Must be able to remain in a stationary, upright position for 80% of the time.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type: Hourly
Position Starting At: $15.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
Customer Service Job Roles in Minnesota
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Search Customer Service Jobs in MinnesotaCustomer Service Jobs in Minnesota: Frequently Asked Questions
Which companies in Minnesota sponsor visas for customer service roles?
Large Minnesota-headquartered employers including UnitedHealth Group, Target, Best Buy, U.S. Bancorp, and Ecolab have sponsored work visas for customer-facing and customer support positions. Healthcare organizations like Mayo Clinic and Fairview Health Services also hire internationally for patient services and client relations roles. Sponsorship decisions vary by role, team, and business need, so confirming sponsorship with each employer directly is important.
What visa types are most common for customer service jobs in Minnesota?
The H-1B visa is the most frequently used visa for customer service roles that require a bachelor's degree in a relevant field, such as communications, business, or information systems. Roles classified as specialty occupations, where a specific degree is a genuine requirement rather than a preference, are most likely to qualify. Some candidates already holding OPT or STEM OPT authorization also fill customer service positions before transitioning to employer-sponsored status.
Which cities in Minnesota have the most customer service visa sponsorship jobs?
The Minneapolis-St. Paul metro area accounts for the overwhelming majority of visa-sponsored customer service positions in Minnesota, given its concentration of Fortune 500 headquarters and large financial, healthcare, and retail employers. Rochester, home to Mayo Clinic, is a secondary market with demand in healthcare-related customer and patient support functions. Smaller cities like Duluth and Bloomington have more limited sponsorship activity.
How to find customer service visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Minnesota employers actively hiring international candidates for customer service roles. Rather than sorting through general postings, you can search by state and role type to surface relevant openings at companies like UnitedHealth Group, Target, and others. Creating a profile on Migrate Mate helps match your background to roles that align with your visa eligibility.
Are there any Minnesota-specific considerations for customer service visa sponsorship?
Minnesota's strong healthcare and financial services sectors create consistent demand for customer service professionals, and employers in these industries have established HR infrastructure for handling visa sponsorship. The state follows federal H-1B prevailing wage requirements, so employers must offer wages meeting Department of Labor standards for the role and location. Candidates with degrees in business, communications, or a field directly tied to their customer service function tend to have stronger sponsorship cases.
What is the prevailing wage for sponsored customer service jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.