Customer Service Visa Sponsorship Jobs in Texas
Texas is one of the largest markets for customer service visa sponsorship jobs in the U.S., with major employers like AT&T, Dell Technologies, and American Airlines headquartered here. Dallas-Fort Worth, Houston, and Austin all have significant customer support operations across telecom, tech, healthcare, and logistics sectors.
Find Customer Service JobsOverview
Showing 5 of 10,555+ Customer Service Jobs in Texas with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 10,555+ Customer Service Jobs in Texas with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs in Texas with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Valero is looking for a Customer Service Associate I to join our team at the Valero Payment Services Center in Amarillo, TX. The Customer Service Associate I provides support to consumers or credit card customers by performing account maintenance and assisting in the control of credit card receivables. May occasionally provide back-up support for the credit collections function during periods of high activity. Complies with all credit card regulations and collection goals.
At Valero, this role performs duties that support our commitment to advancing the future of energy through innovation, ingenuity, and unmatched execution, including:
- Processes incoming customer telephone calls at the standard volume and accuracy rates within the company standards established for 90 days and 6 months from job entry date.
- Develops a working knowledge of the proprietary computer system and telephone systems.
- Maintains a working knowledge of all aspects of the credit card customer’s account by providing routine account maintenance, first line notification of bankruptcy or deceased.
- Develops and maintains a working knowledge of all proprietary software programs.
- Demonstrates Valero’s Key Values on an ongoing basis.
- Assists in controlling credit card receivables.
- Grants credit based on standard parameters, and utilizes good credit granting skills.
- Adheres to schedule requirements, (including start times, break times, lunch times, and quit times); quality and quantity standards, as outlined in one on one sessions with Supervisor, monitored call evaluation standards.
- Completes basic duties associated with the Mail Team function and other duties as assigned.
This position is hourly nonexempt status, which means you are eligible for overtime pay.
BASIC QUALIFICATIONS
- High School diploma or GED required.
- Previous college education preferred.
- Call center experience is preferred.
- Bilingual in English and Spanish (read, write, speak) preferred.
- Able and willing to work on-site, in-person at the Valero Amarillo location, required.
Position level and salary will be commensurate with qualifications and experience.
Applicants who meet the minimum qualifications for the Customer Service Associate position will be invited to complete a 50 minute computer based online assessment. Communications regarding the assessment will be delivered via email. Be sure to check your spam and junk mailboxes for these communications as they are system generated.
Note: Valero’s pre-employment process includes successful completion of a background check and hair analysis drug screen.
Valero's employees are the heart of its success, and there is a reason why the company is an employer of choice in the fuels manufacturing and marketing industry. It’s not just the excellent benefits package, or the opportunities for personal growth, it’s also the caring and committed culture of the organization that makes everyone feel like they’re truly part of a team. For more information, visit Valero.com.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran or any other status protected by applicable federal, state or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
Job: Administrative/Clerical
Primary Location: US-TX-Amarillo
Job Posting May 28, 2026, 1:54:23 PM
Unposting Date Ongoing
INTRODUCTION
Valero is looking for a Customer Service Associate I to join our team at the Valero Payment Services Center in Amarillo, TX. The Customer Service Associate I provides support to consumers or credit card customers by performing account maintenance and assisting in the control of credit card receivables. May occasionally provide back-up support for the credit collections function during periods of high activity. Complies with all credit card regulations and collection goals.
At Valero, this role performs duties that support our commitment to advancing the future of energy through innovation, ingenuity, and unmatched execution, including:
- Processes incoming customer telephone calls at the standard volume and accuracy rates within the company standards established for 90 days and 6 months from job entry date.
- Develops a working knowledge of the proprietary computer system and telephone systems.
- Maintains a working knowledge of all aspects of the credit card customer’s account by providing routine account maintenance, first line notification of bankruptcy or deceased.
- Develops and maintains a working knowledge of all proprietary software programs.
- Demonstrates Valero’s Key Values on an ongoing basis.
- Assists in controlling credit card receivables.
- Grants credit based on standard parameters, and utilizes good credit granting skills.
- Adheres to schedule requirements, (including start times, break times, lunch times, and quit times); quality and quantity standards, as outlined in one on one sessions with Supervisor, monitored call evaluation standards.
- Completes basic duties associated with the Mail Team function and other duties as assigned.
This position is hourly nonexempt status, which means you are eligible for overtime pay.
BASIC QUALIFICATIONS
- High School diploma or GED required.
- Previous college education preferred.
- Call center experience is preferred.
- Bilingual in English and Spanish (read, write, speak) preferred.
- Able and willing to work on-site, in-person at the Valero Amarillo location, required.
Position level and salary will be commensurate with qualifications and experience.
Applicants who meet the minimum qualifications for the Customer Service Associate position will be invited to complete a 50 minute computer based online assessment. Communications regarding the assessment will be delivered via email. Be sure to check your spam and junk mailboxes for these communications as they are system generated.
Note: Valero’s pre-employment process includes successful completion of a background check and hair analysis drug screen.
Valero's employees are the heart of its success, and there is a reason why the company is an employer of choice in the fuels manufacturing and marketing industry. It’s not just the excellent benefits package, or the opportunities for personal growth, it’s also the caring and committed culture of the organization that makes everyone feel like they’re truly part of a team. For more information, visit Valero.com.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran or any other status protected by applicable federal, state or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
Job: Administrative/Clerical
Primary Location: US-TX-Amarillo
Job Posting May 28, 2026, 1:54:23 PM
Unposting Date Ongoing
Customer Service Job Roles in Texas
See all 10,555+ Customer Service Jobs in Texas
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Service Jobs in TexasCustomer Service Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Texas?
Several large Texas-based employers have a track record of sponsoring work visas for customer service positions. AT&T and American Airlines in Dallas-Fort Worth, Dell Technologies in Round Rock, and major healthcare systems like HCA Healthcare in Houston have all filed Labor Condition Applications for customer-facing roles. Larger enterprise employers are generally more likely to sponsor than small call centers or regional firms.
Which visa types are most common for customer service roles in Texas?
The H-1B visa is the most common work visa for customer service roles that require a bachelor's degree in a specific field, such as technical support or client success positions tied to software or engineering. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories. Customer service roles that don't require a degree-specific specialty occupation typically have a harder time qualifying for H-1B visa sponsorship.
Which cities in Texas have the most customer service sponsorship jobs?
Dallas-Fort Worth leads Texas for customer service sponsorship volume, driven by its concentration of Fortune 500 headquarters in telecom, finance, and airlines. Houston is the second-largest market, with strong demand in energy, healthcare, and logistics. Austin has grown significantly due to its tech sector, where customer success and technical support roles at companies like Dell and various SaaS firms are more likely to include visa sponsorship.
How to find customer service visa sponsorship jobs in Texas?
Migrate Mate is built specifically for international job seekers and filters customer service jobs in Texas by visa sponsorship eligibility, saving you the time of screening postings manually. Rather than sorting through thousands of general listings, you can browse roles where employers have indicated willingness to sponsor. Filtering by Texas and customer service on Migrate Mate surfaces positions from enterprise employers in Dallas, Houston, and Austin most likely to support visa applicants.
Are there any state-specific considerations for customer service visa sponsorship in Texas?
Texas has no state income tax, which affects prevailing wage calculations differently than high-tax states, though federal Department of Labor prevailing wage rules still apply to sponsored positions. Texas also has a large bilingual workforce, and employers in Houston and San Antonio often seek Spanish-English bilingual customer service candidates, which can be an advantage for international applicants from Latin America with TN visa eligibility.
What is the prevailing wage for sponsored customer service jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.