Customer Service Visa Sponsorship Jobs in Wisconsin
Wisconsin's customer service job market spans major employers like American Family Insurance, Epic Systems, and Fiserv, with hiring concentrated in Madison, Milwaukee, and Green Bay. Companies in insurance, healthcare IT, and financial services have sponsored work visas for customer-facing roles, making Wisconsin a practical target for international job seekers in this field.
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Customer Service Representative - Bilingual
Pay from $26 to $30 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
24/7 operation - Various on-site full-time shifts available.
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Customer Service Job Roles in Wisconsin
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Search Customer Service Jobs in WisconsinCustomer Service Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Wisconsin?
Companies with established visa sponsorship histories in Wisconsin include American Family Insurance, Epic Systems, Fiserv, and Northwestern Mutual. These employers operate large customer operations teams and have filed Labor Condition Applications for customer-facing roles in the past. Healthcare organizations like Advocate Aurora Health also hire in customer service and have sponsored work visas for qualified international candidates.
Which visa types are most common for customer service roles in Wisconsin?
The H-1B visa is the most commonly sponsored visa for customer service roles that require a bachelor's degree in a relevant field, such as business administration or communications. Some roles in specialized support, particularly in healthcare IT or financial services, may qualify as specialty occupations. The TN visa is available to Canadian and Mexican nationals in eligible professional categories. Employers determine which visa category fits each specific role.
Which cities in Wisconsin have the most customer service sponsorship jobs?
Madison and Milwaukee account for the majority of customer service sponsorship activity in Wisconsin. Madison benefits from a strong employer base in insurance and healthcare IT, driven by companies like Epic Systems and American Family Insurance. Milwaukee is home to financial services firms including Northwestern Mutual and Fiserv. Green Bay and Appleton also have relevant employers, particularly in insurance and manufacturing support roles.
How to find customer service visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Wisconsin employers actively hiring international candidates for customer service roles. Rather than sifting through general job postings, you can search by state and role to surface relevant openings at companies like those in Madison's insurance sector or Milwaukee's financial services firms. Creating a profile on Migrate Mate lets you track new listings as they appear.
Are there any Wisconsin-specific considerations for customer service visa sponsorship?
Wisconsin's prevailing wage requirements for H-1B roles are determined by the Department of Labor and vary by metro area. Positions in Madison and Milwaukee generally carry higher prevailing wages than those in smaller markets. The University of Wisconsin system produces a pipeline of international students on OPT who pursue customer service roles in the state. Employers in insurance and healthcare IT tend to have more established sponsorship infrastructure than smaller regional businesses.
What is the prevailing wage for sponsored customer service jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.