Customer Service Visa Sponsorship Jobs in Wisconsin
Wisconsin's customer service job market spans major employers like American Family Insurance, Epic Systems, and Fiserv, with hiring concentrated in Madison, Milwaukee, and Green Bay. Companies in insurance, healthcare IT, and financial services have sponsored work visas for customer-facing roles, making Wisconsin a practical target for international job seekers in this field.
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Get Access To All JobsCustomer Service Representative
PAY GRADE: Salaried
JOB SCOPE: Interface with assigned customers and plant operations and support functions to ensure on-time delivery of customer requirements. Work with assigned customers to ensure system data accuracy and compliance with all customer and plant requirements.
JOB RESPONSIBILITIES:
- Daily communication with customers on requirements, fulfillment, priorities
- Review and maintain EDI data on assigned customers
- Update customer websites for shipment and requirement acknowledgements
- Maintain packaging standards documentation for assigned customers
- Production scheduling of shop orders for assigned customers’ requirements
- Ensure the orderly introduction and phase out of part numbers for assigned customers
- Regularly identify and implement cost reductions, waste elimination, process improvements
- Maintain open communications with team and ensure timely resolution to issues
- Other duties as may be assigned
Education:
Bachelor’s Degree or equivalent experience. B.S. Degree in Business Administration, APICS & NAPM certification is preferred.
Experience:
- 1-2 years manufacturing experience
- Strong interpersonal skills: must have excellent communication skills, use tact and diplomacy when communicating with any level of the organization, internal or external
- Experience in ERP systems
- Microsoft Office familiarity (Excel, Outlook, Word, Powerpoint, Access)
- Strong Excel skills
- Ability to negotiate requirements with customers
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Service Representative
PAY GRADE: Salaried
JOB SCOPE: Interface with assigned customers and plant operations and support functions to ensure on-time delivery of customer requirements. Work with assigned customers to ensure system data accuracy and compliance with all customer and plant requirements.
JOB RESPONSIBILITIES:
- Daily communication with customers on requirements, fulfillment, priorities
- Review and maintain EDI data on assigned customers
- Update customer websites for shipment and requirement acknowledgements
- Maintain packaging standards documentation for assigned customers
- Production scheduling of shop orders for assigned customers’ requirements
- Ensure the orderly introduction and phase out of part numbers for assigned customers
- Regularly identify and implement cost reductions, waste elimination, process improvements
- Maintain open communications with team and ensure timely resolution to issues
- Other duties as may be assigned
Education:
Bachelor’s Degree or equivalent experience. B.S. Degree in Business Administration, APICS & NAPM certification is preferred.
Experience:
- 1-2 years manufacturing experience
- Strong interpersonal skills: must have excellent communication skills, use tact and diplomacy when communicating with any level of the organization, internal or external
- Experience in ERP systems
- Microsoft Office familiarity (Excel, Outlook, Word, Powerpoint, Access)
- Strong Excel skills
- Ability to negotiate requirements with customers
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Service Job Roles in Wisconsin
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Search Customer Service Jobs in WisconsinCustomer Service Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Wisconsin?
Companies with established visa sponsorship histories in Wisconsin include American Family Insurance, Epic Systems, Fiserv, and Northwestern Mutual. These employers operate large customer operations teams and have filed Labor Condition Applications for customer-facing roles in the past. Healthcare organizations like Advocate Aurora Health also hire in customer service and have sponsored work visas for qualified international candidates.
Which visa types are most common for customer service roles in Wisconsin?
The H-1B visa is the most commonly sponsored visa for customer service roles that require a bachelor's degree in a relevant field, such as business administration or communications. Some roles in specialized support, particularly in healthcare IT or financial services, may qualify as specialty occupations. The TN visa is available to Canadian and Mexican nationals in eligible professional categories. Employers determine which visa category fits each specific role.
Which cities in Wisconsin have the most customer service sponsorship jobs?
Madison and Milwaukee account for the majority of customer service sponsorship activity in Wisconsin. Madison benefits from a strong employer base in insurance and healthcare IT, driven by companies like Epic Systems and American Family Insurance. Milwaukee is home to financial services firms including Northwestern Mutual and Fiserv. Green Bay and Appleton also have relevant employers, particularly in insurance and manufacturing support roles.
How to find customer service visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Wisconsin employers actively hiring international candidates for customer service roles. Rather than sifting through general job postings, you can search by state and role to surface relevant openings at companies like those in Madison's insurance sector or Milwaukee's financial services firms. Creating a profile on Migrate Mate lets you track new listings as they appear.
Are there any Wisconsin-specific considerations for customer service visa sponsorship?
Wisconsin's prevailing wage requirements for H-1B roles are determined by the Department of Labor and vary by metro area. Positions in Madison and Milwaukee generally carry higher prevailing wages than those in smaller markets. The University of Wisconsin system produces a pipeline of international students on OPT who pursue customer service roles in the state. Employers in insurance and healthcare IT tend to have more established sponsorship infrastructure than smaller regional businesses.
What is the prevailing wage for sponsored customer service jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.