Customer Service Visa Sponsorship Jobs in Wisconsin
Wisconsin's customer service job market spans major employers like American Family Insurance, Epic Systems, and Fiserv, with hiring concentrated in Madison, Milwaukee, and Green Bay. Companies in insurance, healthcare IT, and financial services have sponsored work visas for customer-facing roles, making Wisconsin a practical target for international job seekers in this field.
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Company Overview
Lindstrom Equipment is a family operated agricultural machinery and parts dealership. They specialize in selling and servicing farm equipment, parts and implements from top brands, such as CLAAS, Fendt and JCB. Lindstrom Equipment continues to grow with locations in Modena, Menomonie, Watertown and Tomah.
Responsibilities:
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Provide friendly, professional, and responsive customer service through phone, email, chat and other communication channels
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Answer questions about products, pricing, availability, orders, shipping and delivery
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Provide quick and accurate quotes upon request
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Help customers place, update, or cancel online orders - both domestically and internationally
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Monitor orders and provide timely updates regarding order status and shipments
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Resolve customer concerns involving delayed, missing, incorrect or damaged orders
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Process returns, exchanges, refunds and replacements while following company policies
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Listen carefully to customer needs and determine the best solution to resolve issues
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Handle difficult or upset customers with patience, empathy and professionalism
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Communicate with internal teams, including sales, warehouse, fulfillment and shipping
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Follow up with customers when needed to ensure their concerns have been fully resolved
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Maintain accurate customer and order information
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Identify recurring customer questions or concerns and share feedback with management
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Provide a positive and helpful customer experience at every interaction
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Other tasks as assigned by the Manager
Requirements
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High School diploma or equivalent is required
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Previous customer service experience preferred
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Strong communication and interpersonal skills
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Friendly, patient, and professional approach to customer interactions
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Excellent listening and problem-solving skills
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Strong attention to detail
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Proficient with computers, email, online chat, and customer service systems
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Ability to manage multiple customer requests while maintaining accuracy
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Ability to work independently while also collaborating effectively with a team
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Dependable, positive and committed to providing excellent customer service
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Ability to lift 40 pounds
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Ability to work Monday-Friday, 7:30-5:00, plus occasional Saturdays, 8:00-12:00
Expected hours: 45.0 per week
Benefits:
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401(k)
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Dental insurance
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Health insurance
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On-the-job training
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Paid time off
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Referral program
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Vision insurance
Work Location: In person
Customer Service Job Roles in Wisconsin
See all 176+ Customer Service Jobs in Wisconsin
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Search Customer Service Jobs in WisconsinCustomer Service Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Wisconsin?
Companies with established visa sponsorship histories in Wisconsin include American Family Insurance, Epic Systems, Fiserv, and Northwestern Mutual. These employers operate large customer operations teams and have filed Labor Condition Applications for customer-facing roles in the past. Healthcare organizations like Advocate Aurora Health also hire in customer service and have sponsored work visas for qualified international candidates.
Which visa types are most common for customer service roles in Wisconsin?
The H-1B visa is the most commonly sponsored visa for customer service roles that require a bachelor's degree in a relevant field, such as business administration or communications. Some roles in specialized support, particularly in healthcare IT or financial services, may qualify as specialty occupations. The TN visa is available to Canadian and Mexican nationals in eligible professional categories. Employers determine which visa category fits each specific role.
Which cities in Wisconsin have the most customer service sponsorship jobs?
Madison and Milwaukee account for the majority of customer service sponsorship activity in Wisconsin. Madison benefits from a strong employer base in insurance and healthcare IT, driven by companies like Epic Systems and American Family Insurance. Milwaukee is home to financial services firms including Northwestern Mutual and Fiserv. Green Bay and Appleton also have relevant employers, particularly in insurance and manufacturing support roles.
How to find customer service visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Wisconsin employers actively hiring international candidates for customer service roles. Rather than sifting through general job postings, you can search by state and role to surface relevant openings at companies like those in Madison's insurance sector or Milwaukee's financial services firms. Creating a profile on Migrate Mate lets you track new listings as they appear.
Are there any Wisconsin-specific considerations for customer service visa sponsorship?
Wisconsin's prevailing wage requirements for H-1B roles are determined by the Department of Labor and vary by metro area. Positions in Madison and Milwaukee generally carry higher prevailing wages than those in smaller markets. The University of Wisconsin system produces a pipeline of international students on OPT who pursue customer service roles in the state. Employers in insurance and healthcare IT tend to have more established sponsorship infrastructure than smaller regional businesses.
What is the prevailing wage for sponsored customer service jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.