Customer Service Visa Sponsorship Jobs in Maryland
Maryland's customer service hiring spans federal contractors in the DC suburbs, healthcare networks like Johns Hopkins Health System and University of Maryland Medical System, and financial firms in Baltimore. Employers in Bethesda, Rockville, and Baltimore city have sponsored visas for customer-facing roles, particularly in healthcare administration, financial services, and technology support.
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Get Access To All JobsReady to be a cornerstone of success?
As a Customer Service Representative with Ashley Furniture, you’ll join a workplace that is genuinely invested in your success. This is more than just a role, it's an opportunity to build a rewarding career with room for professional growth and advancement.
You’ll play a key role in shaping our customers’ experience by delivering exceptional service both in person and over the phone. We’re looking for Retail Office Associates who are computer-savvy, great at multitasking, and bring strong interpersonal skills and a team-first attitude.
If you’re career-minded, customer-focused, and thrive in a fast-paced environment, we’d love to meet you.
About us
Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in creating a positive work environment where our team members can thrive and grow.
We proudly operate over 75 locations across:
Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.
Come Grow With Us!
Benefits of Working With Us:
- Recognition and reward programs
- Generous employee discount on furniture and home décor
- Growth opportunities within the company
- Supportive team environment
Job Responsibilities:
- Enter customer orders into the system accurately and completely
- Process payments to proper accounts
- Maintain security of cash and other legal tenders
- Prepare daily deposits in accordance with company policies and procedures
- Answer incoming calls and respond to customer inquiries in a timely and professional manner
- Schedule deliveries that are convenient for customers and in compliance with company procedures
- Maintain open orders and communicate order status with customers
- Complete daily reporting requirements
- Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance
- Support the Office Manager with additional duties as needed
Qualifications
- High School Diploma or GED required
- Strong verbal communication and listening skills
- Proficiency with computers and Microsoft Office (Outlook, Word, Excel, etc.)
- Strong cash handling skills
- Ability to calculate figures including discounts, percentages, commissions, and related transactions
- Strong interpersonal and customer service skills
- Proven analytical and problem-solving abilities
- Ability to use sound judgment while responding to customer or vendor inquiries
- Ability to lift and move up to 25 pounds regularly
- Bilingual candidates are a plus
Join the Team
If you’re passionate about customer service, enjoy helping people, and are looking for an opportunity to grow with a company that values your contributions, we encourage you to apply today.
Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to be a cornerstone of success?
As a Customer Service Representative with Ashley Furniture, you’ll join a workplace that is genuinely invested in your success. This is more than just a role, it's an opportunity to build a rewarding career with room for professional growth and advancement.
You’ll play a key role in shaping our customers’ experience by delivering exceptional service both in person and over the phone. We’re looking for Retail Office Associates who are computer-savvy, great at multitasking, and bring strong interpersonal skills and a team-first attitude.
If you’re career-minded, customer-focused, and thrive in a fast-paced environment, we’d love to meet you.
About us
Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in creating a positive work environment where our team members can thrive and grow.
We proudly operate over 75 locations across:
Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.
Come Grow With Us!
Benefits of Working With Us:
- Recognition and reward programs
- Generous employee discount on furniture and home décor
- Growth opportunities within the company
- Supportive team environment
Job Responsibilities:
- Enter customer orders into the system accurately and completely
- Process payments to proper accounts
- Maintain security of cash and other legal tenders
- Prepare daily deposits in accordance with company policies and procedures
- Answer incoming calls and respond to customer inquiries in a timely and professional manner
- Schedule deliveries that are convenient for customers and in compliance with company procedures
- Maintain open orders and communicate order status with customers
- Complete daily reporting requirements
- Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance
- Support the Office Manager with additional duties as needed
Qualifications
- High School Diploma or GED required
- Strong verbal communication and listening skills
- Proficiency with computers and Microsoft Office (Outlook, Word, Excel, etc.)
- Strong cash handling skills
- Ability to calculate figures including discounts, percentages, commissions, and related transactions
- Strong interpersonal and customer service skills
- Proven analytical and problem-solving abilities
- Ability to use sound judgment while responding to customer or vendor inquiries
- Ability to lift and move up to 25 pounds regularly
- Bilingual candidates are a plus
Join the Team
If you’re passionate about customer service, enjoy helping people, and are looking for an opportunity to grow with a company that values your contributions, we encourage you to apply today.
Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Job Roles in Maryland
See all 100+ Customer Service Jobs in Maryland
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Search Customer Service Jobs in MarylandCustomer Service Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Maryland?
Federal contractors and large healthcare systems are among the more active visa sponsors for customer service positions in Maryland. Organizations like Leidos, Booz Allen Hamilton, Johns Hopkins Health System, and CareFirst BlueCross BlueShield have filed Labor Condition Applications for customer-facing roles. Technology and financial services firms based in the Baltimore-Washington corridor also sponsor, though sponsorship is not guaranteed and varies by role and business need.
Which visa types are most common for customer service jobs in Maryland?
The H-1B visa is the most common work visa for customer service roles in Maryland that require a bachelor's degree in a specific field, such as communications, business, or healthcare administration. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories. The E-3 visa applies to Australian citizens. Customer service roles without a degree requirement generally do not qualify for these specialty occupation visas.
Which cities in Maryland have the most customer service sponsorship jobs?
Baltimore, Bethesda, and Rockville account for the largest share of customer service sponsorship activity in Maryland. Baltimore is home to major healthcare and financial services employers. Bethesda and Rockville, along with the broader Montgomery County corridor, have a high concentration of federal contractors, biotech firms, and technology companies that hire customer-facing staff with visa sponsorship.
How to find customer service visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it easier to identify Maryland employers actively hiring customer service professionals who need sponsorship. Rather than sorting through thousands of general postings, you can search by role type and state to surface relevant opportunities. Migrate Mate is particularly useful if you're on OPT, an H-1B transfer, or another work authorization with a tight timeline.
Are there state-specific considerations for customer service visa sponsorship in Maryland?
Maryland's proximity to Washington, DC means many employers are federal contractors, which can affect sponsorship willingness due to security clearance requirements. Some customer service roles tied to government contracts may require eligibility for clearances that non-US citizens cannot obtain, limiting sponsorship options in that segment. Healthcare and private-sector financial services employers in the state tend to have more flexibility and have historically filed more LCAs for customer service and client relations roles.
What is the prevailing wage for sponsored customer service jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.