Customer Service Visa Sponsorship Jobs in Utah
Utah's customer service job market spans major employers like Pluralsight, Qualtrics, and Extra Space Storage, with hiring concentrated in Salt Lake City, Provo, and Lehi's tech corridor known as Silicon Slopes. International candidates pursuing visa sponsorship will find the strongest opportunities at mid-size to enterprise-level tech and financial services companies across the Wasatch Front.
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Get Access To All JobsINTRODUCTION
Resource Innovations is seeking an/a Customer Service and Rebate Processing Specialist to join our growing team in Salt Lake City, Boston, Remote. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As an/a Customer Service and Rebate Processing Specialist you will be providing Customer Service support over calls and email. You will also support Data entry into various database applications.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
DUTIES AND RESPONSIBILITIES
- Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
- Provide basic troubleshooting and recommend solutions.
- Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Provide customer service activities such as responding to emails and phone calls.
- Other duties as assigned.
REQUIREMENTS
- High school diploma or equivalency.
- 6-12 months of related work experience in a call center environment.
- Fluent in English.
- Interest in sustainability and passionate about making a meaningful impact on the environment.
PREFERRED SKILLS, EDUCATION AND EXPERIENCE
- Fluent in Spanish.
- Experience with various Microsoft programs, including Word, Excel, Access.
- Strong attention to detail.
- Strong organizational and prioritization skills and ability to multi-task.
- Experience in a data entry processing and customer centric call center environment.
INTRODUCTION
Resource Innovations is seeking an/a Customer Service and Rebate Processing Specialist to join our growing team in Salt Lake City, Boston, Remote. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As an/a Customer Service and Rebate Processing Specialist you will be providing Customer Service support over calls and email. You will also support Data entry into various database applications.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
DUTIES AND RESPONSIBILITIES
- Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
- Provide basic troubleshooting and recommend solutions.
- Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Provide customer service activities such as responding to emails and phone calls.
- Other duties as assigned.
REQUIREMENTS
- High school diploma or equivalency.
- 6-12 months of related work experience in a call center environment.
- Fluent in English.
- Interest in sustainability and passionate about making a meaningful impact on the environment.
PREFERRED SKILLS, EDUCATION AND EXPERIENCE
- Fluent in Spanish.
- Experience with various Microsoft programs, including Word, Excel, Access.
- Strong attention to detail.
- Strong organizational and prioritization skills and ability to multi-task.
- Experience in a data entry processing and customer centric call center environment.
Customer Service Job Roles in Utah
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Search Customer Service Jobs in UtahCustomer Service Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Utah?
Technology and financial services companies along Silicon Slopes are the most active sponsors. Employers like Qualtrics, Pluralsight, Adobe (Lehi campus), and Extra Space Storage have sponsored work visas for customer-facing roles. Larger enterprise software and SaaS companies in the Salt Lake City and Provo areas tend to have established HR and immigration infrastructure, making sponsorship more feasible than at smaller local businesses.
Which visa types are most common for customer service jobs in Utah?
The H-1B visa is the most frequently used visa for customer service roles that require a bachelor's degree in a related field, such as business administration, communications, or information systems. The L-1B can apply for intracompany transfers into specialized customer-facing positions. The O-1A is rarely applicable for this role category. Eligibility depends heavily on whether the specific position meets the specialty occupation definition under USCIS guidelines.
Which cities in Utah have the most customer service visa sponsorship jobs?
Salt Lake City has the highest concentration of sponsoring employers due to its size and corporate headquarters presence. Lehi and Provo, anchoring the Silicon Slopes tech corridor, are strong secondary markets, particularly for SaaS and enterprise software companies that hire customer success and support specialists. Ogden sees some activity through logistics and healthcare employers, but sponsorship volume there is noticeably lower than along the Wasatch Front.
How to find customer service visa sponsorship jobs in Utah?
Migrate Mate is built specifically for international job seekers and filters customer service roles in Utah by visa sponsorship availability, saving you the effort of sifting through listings that won't work for your situation. Searching on Migrate Mate lets you see active Utah postings from employers with a history of H-1B and other work visa filings, which is far more targeted than broad job searches that don't surface sponsorship data.
Are there state-specific factors that affect visa sponsorship for customer service roles in Utah?
Utah's relatively low cost of living compared to coastal tech hubs can affect prevailing wage calculations under the Department of Labor's methodology, which are tied to local wage data for the Salt Lake City and Provo metro areas. Employers must meet or exceed these prevailing wages in H-1B petitions. Utah's strong university pipeline from the University of Utah and Brigham Young University also means employers are accustomed to hiring internationally educated candidates for professional customer-facing roles.
What is the prevailing wage for sponsored customer service jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.