Customer Service Visa Sponsorship Jobs in California
California is one of the strongest states for customer service visa sponsorship, driven by its technology, e-commerce, and financial services sectors. Major employers including Apple, Salesforce, and Wells Fargo have sponsored customer-facing roles across the San Francisco Bay Area, Los Angeles, and San Diego. International candidates with strong communication skills and relevant qualifications have found consistent demand here.
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Get Access To All JobsABOUT THE ROLE:
We are looking for a motivated and customer-focused Customer Service Representative 1 to join our Resident Screening team. In this role, you will assist customers by answering questions, troubleshooting issues, and guiding them through the screening process. You'll provide exceptional service through phone and email communication, accurately document customer interactions, and collaborate with team members to ensure timely resolution of inquiries while maintaining compliance with company policies and procedures. If you enjoy helping people, solving problems, and delivering a positive customer experience, we'd love to hear from you!
Monday-Friday, 8:30 AM - 5:00 PM
WHAT YOU’LL DO:
- Answer customer questions by researching and providing clear, helpful information while handling each call professionally.
- Resolve issues by exploring solutions and escalating when needed to ensure quick problem resolution.
- Record all customer interactions and follow up to make sure every inquiry or concern is fully addressed.
- Meet company service and productivity standards while complying with policies and maintaining excellent customer care.
WHO YOU ARE:
- 2-year college degree or equivalent experience
- 2-year minimum experience in direct customer service
- Demonstrates excellent telephone and written communication skills
- Professional phone demeanor skills
- Proficiency in Microsoft Office Suite
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- High attention to detail and strong organizational skills
IDEAL TO HAVE:
- Experience using a customer service (“CRM”) or sales database system
REAL ESTATE RUN ON YARDI. ABOUT US:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
DISCOVER THE YARDI DIFFERENCE:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service!
COMPENSATION:
- Salary Range: $23.00/hr - $25.53/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION:
Santa Ana, CA
BUSINESS UNIT:
Resident Screening
DEPARTMENT:
Client Services
EMPLOYMENT TYPE:
Employee - Full Time
ABOUT THE ROLE:
We are looking for a motivated and customer-focused Customer Service Representative 1 to join our Resident Screening team. In this role, you will assist customers by answering questions, troubleshooting issues, and guiding them through the screening process. You'll provide exceptional service through phone and email communication, accurately document customer interactions, and collaborate with team members to ensure timely resolution of inquiries while maintaining compliance with company policies and procedures. If you enjoy helping people, solving problems, and delivering a positive customer experience, we'd love to hear from you!
Monday-Friday, 8:30 AM - 5:00 PM
WHAT YOU’LL DO:
- Answer customer questions by researching and providing clear, helpful information while handling each call professionally.
- Resolve issues by exploring solutions and escalating when needed to ensure quick problem resolution.
- Record all customer interactions and follow up to make sure every inquiry or concern is fully addressed.
- Meet company service and productivity standards while complying with policies and maintaining excellent customer care.
WHO YOU ARE:
- 2-year college degree or equivalent experience
- 2-year minimum experience in direct customer service
- Demonstrates excellent telephone and written communication skills
- Professional phone demeanor skills
- Proficiency in Microsoft Office Suite
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- High attention to detail and strong organizational skills
IDEAL TO HAVE:
- Experience using a customer service (“CRM”) or sales database system
REAL ESTATE RUN ON YARDI. ABOUT US:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
DISCOVER THE YARDI DIFFERENCE:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service!
COMPENSATION:
- Salary Range: $23.00/hr - $25.53/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION:
Santa Ana, CA
BUSINESS UNIT:
Resident Screening
DEPARTMENT:
Client Services
EMPLOYMENT TYPE:
Employee - Full Time
Customer Service Job Roles in California
See all 575+ Customer Service Jobs in California
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Search Customer Service Jobs in CaliforniaCustomer Service Jobs in California: Frequently Asked Questions
Which companies sponsor visas for customer service roles in California?
Technology companies headquartered in California, including Apple, Google, Salesforce, and Adobe, have historically sponsored visas for customer success and support roles. Financial institutions like Wells Fargo and Charles Schwab, along with e-commerce and logistics companies, also appear in Department of Labor disclosure data for customer-facing positions. Sponsorship activity is concentrated among larger employers with established HR and legal infrastructure.
Which visa types are most common for customer service roles in California?
The H-1B visa is the most commonly sponsored visa for customer service roles that qualify as specialty occupations, typically those requiring a bachelor's degree in a specific field such as business, communications, or information systems. Customer success and client solutions roles at technology companies are more likely to meet the specialty occupation standard than general call center positions. The L-1 visa intracompany transfer visa is another pathway for candidates moving from an overseas office of a California-based employer.
Which cities in California have the most customer service sponsorship jobs?
The San Francisco Bay Area generates the highest volume of customer service sponsorship activity in California, driven by the density of enterprise technology companies in San Jose, San Francisco, and the broader Silicon Valley corridor. Los Angeles is a secondary hub, particularly for media, entertainment, and e-commerce companies. San Diego has a growing presence in biotech and defense, where technical customer support roles sometimes attract sponsorship.
How to find customer service visa sponsorship jobs in California?
Migrate Mate is built specifically for international candidates and filters job listings to show roles where employers have a demonstrated history of visa sponsorship. For customer service roles in California, you can search by state and job function to surface relevant openings at technology, financial services, and e-commerce employers. Filtering by sponsorship history helps avoid wasting time on applications where sponsorship is unlikely to be offered.
Are there state-specific considerations for customer service visa sponsorship in California?
California's high cost of living means prevailing wage requirements for H-1B positions are among the highest in the country, which can affect which roles employers choose to sponsor. California also has strong worker protection laws that apply to sponsored employees once they are working in the state. Candidates should be aware that customer service roles requiring only general skills are less likely to meet H-1B specialty occupation criteria than roles with a clear degree requirement in a specific discipline.
What is the prevailing wage for sponsored customer service jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.