Customer Service Visa Sponsorship Jobs in California
California is one of the strongest states for customer service visa sponsorship, driven by its technology, e-commerce, and financial services sectors. Major employers including Apple, Salesforce, and Wells Fargo have sponsored customer-facing roles across the San Francisco Bay Area, Los Angeles, and San Diego. International candidates with strong communication skills and relevant qualifications have found consistent demand here.
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$25–$30 per hour base pay, depending on experience, plus commissions and performance bonuses.
Full-time | Monday–Friday | In person in Fremont, CA
Lin Zhao Insurance Agency, a Farmers Insurance agency, is hiring a Bilingual Insurance Customer Service Representative fluent in English and either Mandarin Chinese or Spanish.
You'll help existing clients with their insurance needs, build lasting relationships, and support agency growth through lead generation, quote follow-up, and appropriate coverage recommendations. This role combines customer service with sales responsibilities, with hands-on training and mentorship to develop your insurance knowledge and skills.
Experience in insurance, customer service, sales, banking, or financial services is valued. Insurance experience is not required to apply; strong communication, initiative, and consistent follow-through are essential.
Target total annual compensation is approximately $80,000, including base pay, commissions, and bonuses, when established service and sales goals are met. Actual incentive earnings vary with performance; target compensation is not guaranteed.
Benefits
- Paid time off and a Monday–Friday schedule.
- Hands-on training and mentorship.
- Insurance licensing support.
- Tuition reimbursement.
- Career development and growth opportunities.
Salary Range: $25.00 - $30.00 per hour
Requirements
- Fluent in English and either Mandarin Chinese or Spanish, spoken and written. Cantonese proficiency is a plus.
- Strong customer service, interpersonal, communication, and active listening skills, with consistent follow-through.
- Self-motivated and dependable, with a positive attitude, strong work ethic, attention to detail, and the ability to organize multiple priorities in a fast-paced environment.
- Comfortable initiating conversations with clients and prospects, identifying needs, following up on leads, and working toward service and sales goals.
- Comfortable using email and Microsoft Office and learning agency software. Familiarity with CRM or agency management software is preferred.
- High school diploma or equivalent required; an associate's or bachelor's degree is preferred. Experience in insurance, customer service, sales, banking, or financial services is a plus.
- A California Property & Casualty insurance license is preferred but not required to apply. Licensing support is provided; the required license must be obtained before your start date.
- Authorized to work in the United States and available to work full-time, Monday–Friday, in person at 1550 Washington Boulevard, Fremont, CA 94539.
Responsibilities
- Serve as the first point of contact for clients and prospects by phone, email, and in person, responding professionally and following through on requests.
- Build client relationships, identify insurance needs, explain coverage options, and recommend appropriate solutions.
- Generate leads and follow up on referrals, outstanding quotes, and new business opportunities to support agency growth.
- Prepare quotes and applications, process policy changes, and assist with renewals, billing questions, payments, and insurance documents.
- Maintain accurate and confidential client records, organize follow-up activities, and collaborate with the team to meet customer service and sales goals.
About us
Lin Zhao-Farmers Insurance Agency is a dynamic and professional force in the insurance industry. We're dedicated to empowering clients with top-tier protection, fostering an energetic culture of collaboration and continuous growth. Join our team and drive your career forward while making a tangible difference!
Job Overview
$25–$30 per hour base pay, depending on experience, plus commissions and performance bonuses.
Full-time | Monday–Friday | In person in Fremont, CA
Lin Zhao Insurance Agency, a Farmers Insurance agency, is hiring a Bilingual Insurance Customer Service Representative fluent in English and either Mandarin Chinese or Spanish.
You'll help existing clients with their insurance needs, build lasting relationships, and support agency growth through lead generation, quote follow-up, and appropriate coverage recommendations. This role combines customer service with sales responsibilities, with hands-on training and mentorship to develop your insurance knowledge and skills.
Experience in insurance, customer service, sales, banking, or financial services is valued. Insurance experience is not required to apply; strong communication, initiative, and consistent follow-through are essential.
Target total annual compensation is approximately $80,000, including base pay, commissions, and bonuses, when established service and sales goals are met. Actual incentive earnings vary with performance; target compensation is not guaranteed.
Benefits
- Paid time off and a Monday–Friday schedule.
- Hands-on training and mentorship.
- Insurance licensing support.
- Tuition reimbursement.
- Career development and growth opportunities.
Salary Range: $25.00 - $30.00 per hour
Requirements
- Fluent in English and either Mandarin Chinese or Spanish, spoken and written. Cantonese proficiency is a plus.
- Strong customer service, interpersonal, communication, and active listening skills, with consistent follow-through.
- Self-motivated and dependable, with a positive attitude, strong work ethic, attention to detail, and the ability to organize multiple priorities in a fast-paced environment.
- Comfortable initiating conversations with clients and prospects, identifying needs, following up on leads, and working toward service and sales goals.
- Comfortable using email and Microsoft Office and learning agency software. Familiarity with CRM or agency management software is preferred.
- High school diploma or equivalent required; an associate's or bachelor's degree is preferred. Experience in insurance, customer service, sales, banking, or financial services is a plus.
- A California Property & Casualty insurance license is preferred but not required to apply. Licensing support is provided; the required license must be obtained before your start date.
- Authorized to work in the United States and available to work full-time, Monday–Friday, in person at 1550 Washington Boulevard, Fremont, CA 94539.
Responsibilities
- Serve as the first point of contact for clients and prospects by phone, email, and in person, responding professionally and following through on requests.
- Build client relationships, identify insurance needs, explain coverage options, and recommend appropriate solutions.
- Generate leads and follow up on referrals, outstanding quotes, and new business opportunities to support agency growth.
- Prepare quotes and applications, process policy changes, and assist with renewals, billing questions, payments, and insurance documents.
- Maintain accurate and confidential client records, organize follow-up activities, and collaborate with the team to meet customer service and sales goals.
About us
Lin Zhao-Farmers Insurance Agency is a dynamic and professional force in the insurance industry. We're dedicated to empowering clients with top-tier protection, fostering an energetic culture of collaboration and continuous growth. Join our team and drive your career forward while making a tangible difference!
Customer Service Job Roles in California
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Search Customer Service Jobs in CaliforniaCustomer Service Jobs in California: Frequently Asked Questions
Which companies sponsor visas for customer service roles in California?
Technology companies headquartered in California, including Apple, Google, Salesforce, and Adobe, have historically sponsored visas for customer success and support roles. Financial institutions like Wells Fargo and Charles Schwab, along with e-commerce and logistics companies, also appear in Department of Labor disclosure data for customer-facing positions. Sponsorship activity is concentrated among larger employers with established HR and legal infrastructure.
Which visa types are most common for customer service roles in California?
The H-1B visa is the most commonly sponsored visa for customer service roles that qualify as specialty occupations, typically those requiring a bachelor's degree in a specific field such as business, communications, or information systems. Customer success and client solutions roles at technology companies are more likely to meet the specialty occupation standard than general call center positions. The L-1 visa intracompany transfer visa is another pathway for candidates moving from an overseas office of a California-based employer.
Which cities in California have the most customer service sponsorship jobs?
The San Francisco Bay Area generates the highest volume of customer service sponsorship activity in California, driven by the density of enterprise technology companies in San Jose, San Francisco, and the broader Silicon Valley corridor. Los Angeles is a secondary hub, particularly for media, entertainment, and e-commerce companies. San Diego has a growing presence in biotech and defense, where technical customer support roles sometimes attract sponsorship.
How to find customer service visa sponsorship jobs in California?
Migrate Mate is built specifically for international candidates and filters job listings to show roles where employers have a demonstrated history of visa sponsorship. For customer service roles in California, you can search by state and job function to surface relevant openings at technology, financial services, and e-commerce employers. Filtering by sponsorship history helps avoid wasting time on applications where sponsorship is unlikely to be offered.
Are there state-specific considerations for customer service visa sponsorship in California?
California's high cost of living means prevailing wage requirements for H-1B positions are among the highest in the country, which can affect which roles employers choose to sponsor. California also has strong worker protection laws that apply to sponsored employees once they are working in the state. Candidates should be aware that customer service roles requiring only general skills are less likely to meet H-1B specialty occupation criteria than roles with a clear degree requirement in a specific discipline.
What is the prevailing wage for sponsored customer service jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.