Customer Service Visa Sponsorship Jobs in Kansas
Kansas customer service jobs with visa sponsorship are concentrated in Wichita, Kansas City, and Overland Park, where aerospace manufacturers like Spirit AeroSystems, health systems like HCA Midwest Health, and financial services firms actively hire for support and client-facing roles. Overland Park's growing tech corridor adds further demand for multilingual and technical support specialists.
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United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).
Duties & Responsibilities
- Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
- Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
- Embrace new technology while leveraging core strengths in customer service and service support
- Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
- Continually build competence in providing technical assistance and support to our customers
- Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
- Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
- Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.
Requirements
This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.
Education
- Associate degree in technical field and/or equivalent experience preferred
Experience
- Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred
- Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
- Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity
Required Skills or/ Attributes
- Strong customer communication skills with ability to effectively communicate both verbally and in writing
- Demonstrated ability to contribute to a team environment focused on customer success
- Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others
- Valid driver's license and good driving record required
- Willingness to travel extensively (at least 75%) as needed for customer support and training
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Note: Relocation is not available for this role
Who we are?
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).
Duties & Responsibilities
- Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
- Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
- Embrace new technology while leveraging core strengths in customer service and service support
- Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
- Continually build competence in providing technical assistance and support to our customers
- Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
- Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
- Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.
Requirements
This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.
Education
- Associate degree in technical field and/or equivalent experience preferred
Experience
- Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred
- Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
- Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity
Required Skills or/ Attributes
- Strong customer communication skills with ability to effectively communicate both verbally and in writing
- Demonstrated ability to contribute to a team environment focused on customer success
- Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others
- Valid driver's license and good driving record required
- Willingness to travel extensively (at least 75%) as needed for customer support and training
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Note: Relocation is not available for this role
Customer Service Job Roles in Kansas
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Search Customer Service Jobs in KansasCustomer Service Jobs in Kansas: Frequently Asked Questions
Which companies sponsor visas for customer service roles in Kansas?
In Kansas, employers with a history of sponsoring work visas for customer service and support roles include Spirit AeroSystems and Textron Aviation in Wichita, Cerner (now Oracle Health) and Sprint (now T-Mobile) in the Kansas City metro, and financial institutions like Commerce Bank. Large healthcare networks such as The University of Kansas Health System also hire for patient-facing support roles that have supported visa sponsorship.
Which visa types are most common for customer service roles in Kansas?
The H-1B visa is the most common visa for customer service roles that require a bachelor's degree in a related field, such as technical support, client success management, or healthcare administration. TN visas are available for Canadian and Mexican nationals in qualifying professional categories. Candidates already holding OPT or STEM OPT authorization are frequently hired by Kansas employers before a full H-1B sponsorship process begins.
Which cities in Kansas have the most customer service sponsorship jobs?
Wichita leads in aerospace and manufacturing-adjacent customer support roles, drawing on its concentration of aviation industry employers. Overland Park and Kansas City (Kansas side) offer the broadest range of opportunities across technology, financial services, and healthcare. Topeka, as the state capital, has government-adjacent administrative and support roles, though sponsorship activity there is more limited than in the Kansas City metro corridor.
How to find customer service visa sponsorship jobs in Kansas?
Migrate Mate is built specifically for international job seekers and filters customer service roles in Kansas by visa sponsorship availability, saving you from manually screening hundreds of listings. You can search by city, role type, and visa category to surface employers actively willing to sponsor. This is particularly useful in Kansas, where sponsorship-ready customer service openings are spread across Wichita, Overland Park, and the Kansas City metro.
Are there any Kansas-specific considerations for customer service visa sponsorship?
Kansas employers sponsoring H-1B workers must meet Department of Labor prevailing wage requirements for the specific role and location, which differ between Wichita and the Kansas City metro area. Customer service roles with a technical or specialized component, such as software support or healthcare patient coordination, are more likely to qualify as H-1B specialty occupations. Kansas also has several universities, including the University of Kansas and Kansas State, whose international alumni pipelines feed local employers hiring on OPT.
What is the prevailing wage for sponsored customer service jobs in Kansas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.