Customer Engineer Visa Sponsorship Jobs in Kansas
Customer engineer roles in Kansas are concentrated around Kansas City's growing tech and enterprise software sector, with employers like Garmin, Cerner (Oracle Health), and Sprint (T-Mobile) historically sponsoring international talent. Wichita's aerospace and manufacturing base adds additional demand for technical customer-facing engineers with specialized skills.
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United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).
Duties & Responsibilities
- Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
- Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
- Embrace new technology while leveraging core strengths in customer service and service support
- Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
- Continually build competence in providing technical assistance and support to our customers
- Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
- Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
- Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.
Requirements
This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.
Education
- Associate degree in technical field and/or equivalent experience preferred
Experience
- Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred
- Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
- Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity
Required Skills or/ Attributes
- Strong customer communication skills with ability to effectively communicate both verbally and in writing
- Demonstrated ability to contribute to a team environment focused on customer success
- Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others
- Valid driver's license and good driving record required
- Willingness to travel extensively (at least 75%) as needed for customer support and training
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Note: Relocation is not available for this role
Who we are?
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).
Duties & Responsibilities
- Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
- Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
- Embrace new technology while leveraging core strengths in customer service and service support
- Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
- Continually build competence in providing technical assistance and support to our customers
- Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
- Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
- Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.
Requirements
This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.
Education
- Associate degree in technical field and/or equivalent experience preferred
Experience
- Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred
- Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
- Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity
Required Skills or/ Attributes
- Strong customer communication skills with ability to effectively communicate both verbally and in writing
- Demonstrated ability to contribute to a team environment focused on customer success
- Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others
- Valid driver's license and good driving record required
- Willingness to travel extensively (at least 75%) as needed for customer support and training
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Note: Relocation is not available for this role
Customer Engineer Job Roles in Kansas
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Search Customer Engineer Jobs in KansasCustomer Engineer Jobs in Kansas: Frequently Asked Questions
Which companies sponsor visas for customer engineers in Kansas?
Kansas-based employers with a track record of sponsoring technical roles include Garmin in Olathe, Oracle Health (formerly Cerner) in Kansas City, and T-Mobile's regional operations. Mid-sized enterprise software and industrial technology firms in the Kansas City metro also sponsor customer engineers, particularly for roles requiring pre-sales or implementation expertise tied to specific product knowledge.
Which visa types are most common for customer engineer roles in Kansas?
The H-1B visa is the most common visa for customer engineers in Kansas, as these roles typically require a bachelor's degree in computer science, engineering, or a related field and meet the specialty occupation standard. Candidates with Canadian or Mexican citizenship may qualify for the TN visa under NAFTA-successor rules. Australian citizens should explore the E-3 visa as a faster alternative to the H-1B visa.
Which cities in Kansas have the most customer engineer sponsorship jobs?
The Kansas City metro, spanning both Kansas and Missouri, is by far the strongest market for customer engineer sponsorship in the state. Olathe stands out specifically due to Garmin's headquarters. Wichita has a smaller but active market driven by aerospace and industrial technology firms, where customer engineers support complex technical deployments for manufacturing clients.
How to find customer engineer visa sponsorship jobs in Kansas?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer engineer roles in Kansas where employers are actively open to sponsoring. Rather than sorting through general job boards, you can narrow results to Kansas, apply the customer engineer role filter, and focus your applications on employers who have already indicated willingness to sponsor international candidates.
Are there any state-specific considerations for customer engineers seeking sponsorship in Kansas?
Kansas does not have state-level immigration rules that affect sponsorship, but employers filing H-1B petitions must comply with Department of Labor prevailing wage requirements for the Kansas City or Wichita metro areas, which are distinct from national benchmarks. University of Kansas and Kansas State University produce engineering graduates who sometimes transition into customer engineer roles, creating local pipelines that some employers prefer to sponsor through OPT before H-1B.
What is the prevailing wage for sponsored customer engineer jobs in Kansas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.