Customer Engineer Visa Sponsorship Jobs in Wisconsin
Customer engineer roles in Wisconsin span enterprise software, manufacturing technology, and cloud infrastructure, with Milwaukee and Madison serving as the primary hiring hubs. Companies like Rockwell Automation, Epic Systems, and Fiserv have established technical customer-facing teams in the state. Wisconsin's blend of industrial and healthtech sectors creates steady demand for customer engineers with both software and systems expertise.
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United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).
Duties & Responsibilities
- Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
- Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
- Embrace new technology while leveraging core strengths in customer service and service support
- Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
- Continually build competence in providing technical assistance and support to our customers
- Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
- Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
- Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.
Requirements
This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.
Education
- Associate degree in technical field and/or equivalent experience preferred
Experience
- Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred
- Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
- Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity
Required Skills or/ Attributes
- Strong customer communication skills with ability to effectively communicate both verbally and in writing
- Demonstrated ability to contribute to a team environment focused on customer success
- Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others
- Valid driver's license and good driving record required
- Willingness to travel extensively (at least 75%) as needed for customer support and training
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Note: Relocation is not available for this role
Who we are?
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).
Duties & Responsibilities
- Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
- Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
- Embrace new technology while leveraging core strengths in customer service and service support
- Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
- Continually build competence in providing technical assistance and support to our customers
- Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
- Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
- Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.
Requirements
This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.
Education
- Associate degree in technical field and/or equivalent experience preferred
Experience
- Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred
- Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
- Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity
Required Skills or/ Attributes
- Strong customer communication skills with ability to effectively communicate both verbally and in writing
- Demonstrated ability to contribute to a team environment focused on customer success
- Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others
- Valid driver's license and good driving record required
- Willingness to travel extensively (at least 75%) as needed for customer support and training
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Note: Relocation is not available for this role
Customer Engineer Job Roles in Wisconsin
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Search Customer Engineer Jobs in WisconsinCustomer Engineer Jobs in Wisconsin: Frequently Asked Questions
Which companies in Wisconsin sponsor visas for customer engineers?
Several Wisconsin employers have a track record of sponsoring work visas for technical roles. Rockwell Automation in Milwaukee, Fiserv in Brookfield, and Epic Systems in Verona are among the larger companies with established international hiring processes for customer-facing engineering positions. Manufacturing technology firms and enterprise software companies in the state tend to file H-1B visa petitions more consistently than smaller regional employers.
Which visa types are most common for customer engineer roles in Wisconsin?
The H-1B is the most common visa category for customer engineer positions in Wisconsin, as the role typically requires a bachelor's degree in computer science, engineering, or a related technical field, meeting the specialty occupation standard. TN visas are an option for Canadian and Mexican nationals in qualifying engineering classifications. Australians with relevant degrees may qualify for the E-3 visa, which has no annual lottery.
Which cities in Wisconsin have the most customer engineer sponsorship jobs?
Milwaukee and Madison account for the majority of customer engineer sponsorship opportunities in Wisconsin. Milwaukee is home to industrial technology and financial services companies with large technical teams, while Madison's healthtech cluster, anchored by Epic Systems, generates consistent demand. Brookfield and the broader Milwaukee metro also host regional headquarters for several enterprise software and fintech employers.
How to find customer engineer visa sponsorship jobs in Wisconsin?
Migrate Mate is built specifically for international job seekers and filters customer engineer roles in Wisconsin by sponsorship history, so you can focus on employers who have actually filed petitions rather than guessing from general job listings. Searching by role and state on Migrate Mate surfaces companies in Milwaukee, Madison, and surrounding areas that have sponsored similar technical positions, saving significant research time.
Are there any Wisconsin-specific factors that affect customer engineer visa sponsorship?
Wisconsin's customer engineer market is shaped by its concentration of manufacturing technology, healthtech, and financial services employers. The Department of Labor's prevailing wage requirements apply based on the specific worksite location within the state, so wages for roles in Madison or Milwaukee may differ. Epic Systems' strong university recruitment pipeline from the University of Wisconsin-Madison means competition for sponsored roles can be high among recent graduates.
What is the prevailing wage for sponsored customer engineer jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.