Customer Engineer Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's customer engineer market spans Philadelphia's enterprise tech corridor, Pittsburgh's growing cloud and AI sector, and major healthcare IT hubs anchored by Penn Medicine and UPMC. Companies like Siemens, SAP, and IBM have a significant presence here, and many actively petition for H-1B visa workers in technical customer-facing roles.
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Get Access To All JobsAbout Flexlink and Coesia
Flexlink, located in Allentown, PA, is a global leader in the design and manufacturing of automated production and material flow solutions for the food & beverage, pharmaceutical, personal care, automotive, and electronic industries. Currently, there are over 1,000 employees across 26 operating units globally. Flexlink is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 141 operating units in 35 countries, a turnover of about 1.9 billion euros and over 8,000 employees.
About the Role
This Sales Engineer joins the Flexlink Systems Customer Service Team to participate in the company’s growth in the service sector. The Customer Service Sales Engineer will drive sales in service, maintenance, spare parts, and will have access to Flexlink’s entire catalog of products and services to achieve their target. As part of the Flexlink business unit, you will be among the protagonists of our mission to bring top-notch technology and solutions to our customers. Ideal experiences are either with direct buyers such as OEMs or end-users, or indirect sales including parts or components supporting customized material-handling machines and equipment. Travelling to customer sites located in the Northeastern sector of the United States is essential for this position and Flexlink’s growth. In this role, you are expected to:
- Prospect through cold calling, industry events, lead follow-up, and installed-based research to identify new, dormant or underdeveloped accounts.
- Maintain relationships with clients by having regular follow-ups, check-ins, and schedule regular meetings or calls to ensure that any emergent opportunities are captured.
- Work closely with the Applications Engineering team to craft professional and competitive proposals to present to potential clients.
- Keep meticulous records, maintain high levels of CRM compliance, faithfully log all relevant activities and keep close communication with peers and management.
- Maintain high levels of customer satisfaction. Communicate with internal and external stakeholders to ensure priorities are understood and client needs are addressed.
- This is a high-travel, customer-facing role.
Skills & Abilities
- Professionally friendly, high-spirited and easygoing; high energy, self-motivation, and rejection tolerance is a must.
- Strong attention to detail and commitment to success.
- Aptitude for industrial automation technology.
- Exceptional communication, verbal and written, is a requirement.
- Willingness to continuously learn and improve, through company-provided training, one-on-one coaching, and self-taught learning mediums.
- Must be able to walk quickly, go up and down stairs, must be able to lift 20+ lbs.
What You Need to Be Successful
- Sales experience is a necessity; this role has a high-volume touchpoint and must meet activity metrics; specific knowledge about our product is not necessary, training will be provided.
- Engineering knowledge, mechanical or electrical, will be very useful in this role.
- Familiarity with SAP is highly preferred.
- Familiarity with CRM software’s a plus.
- Fluency in English is a requirement.
- Resides in the Allentown PA area.
- Hybrid role, but may occasionally need extended periods in the office, with short or same-day notice.
- Must be able to walk quickly, go up and down stairs, must be able to lift 20+ lbs.
- Ability to travel up to 75% of the time, locally and nationally.
Education & Experiences
- Experience in sales, with phone and in-person activities, is required.
- Degree in engineering or another technical field is preferred.
Our Offer
Coesia North America offers a competitive benefit package which includes, among other things:
- 401K offering 6% company match with no vesting period.
- 8-weeks paid parental leave.
- Multiple health benefit & insurance options.
- PTO, sick time, and 12 observed calendar holidays.
- Company paid short-term disability (80% wage replacement) & long-term disability.
- No-cap commissioning structure.
- Car allowance.
- HSA company contribution for individual & employer family coverage.
Coesia is an equal opportunity employer and embraces diversity and inclusion.
About Flexlink and Coesia
Flexlink, located in Allentown, PA, is a global leader in the design and manufacturing of automated production and material flow solutions for the food & beverage, pharmaceutical, personal care, automotive, and electronic industries. Currently, there are over 1,000 employees across 26 operating units globally. Flexlink is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 141 operating units in 35 countries, a turnover of about 1.9 billion euros and over 8,000 employees.
About the Role
This Sales Engineer joins the Flexlink Systems Customer Service Team to participate in the company’s growth in the service sector. The Customer Service Sales Engineer will drive sales in service, maintenance, spare parts, and will have access to Flexlink’s entire catalog of products and services to achieve their target. As part of the Flexlink business unit, you will be among the protagonists of our mission to bring top-notch technology and solutions to our customers. Ideal experiences are either with direct buyers such as OEMs or end-users, or indirect sales including parts or components supporting customized material-handling machines and equipment. Travelling to customer sites located in the Northeastern sector of the United States is essential for this position and Flexlink’s growth. In this role, you are expected to:
- Prospect through cold calling, industry events, lead follow-up, and installed-based research to identify new, dormant or underdeveloped accounts.
- Maintain relationships with clients by having regular follow-ups, check-ins, and schedule regular meetings or calls to ensure that any emergent opportunities are captured.
- Work closely with the Applications Engineering team to craft professional and competitive proposals to present to potential clients.
- Keep meticulous records, maintain high levels of CRM compliance, faithfully log all relevant activities and keep close communication with peers and management.
- Maintain high levels of customer satisfaction. Communicate with internal and external stakeholders to ensure priorities are understood and client needs are addressed.
- This is a high-travel, customer-facing role.
Skills & Abilities
- Professionally friendly, high-spirited and easygoing; high energy, self-motivation, and rejection tolerance is a must.
- Strong attention to detail and commitment to success.
- Aptitude for industrial automation technology.
- Exceptional communication, verbal and written, is a requirement.
- Willingness to continuously learn and improve, through company-provided training, one-on-one coaching, and self-taught learning mediums.
- Must be able to walk quickly, go up and down stairs, must be able to lift 20+ lbs.
What You Need to Be Successful
- Sales experience is a necessity; this role has a high-volume touchpoint and must meet activity metrics; specific knowledge about our product is not necessary, training will be provided.
- Engineering knowledge, mechanical or electrical, will be very useful in this role.
- Familiarity with SAP is highly preferred.
- Familiarity with CRM software’s a plus.
- Fluency in English is a requirement.
- Resides in the Allentown PA area.
- Hybrid role, but may occasionally need extended periods in the office, with short or same-day notice.
- Must be able to walk quickly, go up and down stairs, must be able to lift 20+ lbs.
- Ability to travel up to 75% of the time, locally and nationally.
Education & Experiences
- Experience in sales, with phone and in-person activities, is required.
- Degree in engineering or another technical field is preferred.
Our Offer
Coesia North America offers a competitive benefit package which includes, among other things:
- 401K offering 6% company match with no vesting period.
- 8-weeks paid parental leave.
- Multiple health benefit & insurance options.
- PTO, sick time, and 12 observed calendar holidays.
- Company paid short-term disability (80% wage replacement) & long-term disability.
- No-cap commissioning structure.
- Car allowance.
- HSA company contribution for individual & employer family coverage.
Coesia is an equal opportunity employer and embraces diversity and inclusion.
Customer Engineer Job Roles in Pennsylvania
See all 314+ Customer Engineer Jobs in Pennsylvania
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Search Customer Engineer Jobs in PennsylvaniaCustomer Engineer Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for customer engineers in Pennsylvania?
Several large employers in Pennsylvania have a documented history of H-1B sponsorship for customer engineer roles. Siemens, SAP America, IBM, Oracle, and Salesforce maintain offices in Philadelphia and Pittsburgh and have filed LCAs for customer-facing technical positions. Healthcare IT firms tied to UPMC and Penn Medicine also hire customer engineers, particularly for clinical software implementation roles.
Which visa types are most common for customer engineer roles in Pennsylvania?
The H-1B is the most common visa category for customer engineers in Pennsylvania, as the role typically requires a bachelor's degree in computer science, engineering, or a related field, meeting the specialty occupation standard. Candidates from Australia may qualify for the E-3 visa, and Canadian or Mexican nationals may be eligible for TN visa status under the USMCA, provided the role aligns with qualifying TN occupation categories.
Which cities in Pennsylvania have the most customer engineer sponsorship jobs?
Philadelphia generates the highest volume of customer engineer sponsorship activity in Pennsylvania, driven by its concentration of enterprise software firms, financial services technology companies, and healthcare IT organizations. Pittsburgh is increasingly active, particularly in cloud infrastructure and AI-adjacent roles tied to Carnegie Mellon University's tech ecosystem. Smaller clusters exist in King of Prussia and Malvern, where several pharmaceutical and life sciences technology firms are headquartered.
How to find customer engineer visa sponsorship jobs in Pennsylvania?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for customer engineer roles in Pennsylvania without sorting through positions that don't support international candidates. You can filter by state and role type to surface employers actively hiring and willing to sponsor. This is particularly useful for targeting Philadelphia and Pittsburgh, where sponsorship activity is most concentrated for technical customer-facing roles.
Are there any Pennsylvania-specific factors that affect customer engineer sponsorship?
Pennsylvania's Department of Labor sets prevailing wage benchmarks that employers must meet when filing an LCA for H-1B sponsored customer engineers. The Philadelphia and Pittsburgh metro areas have distinct prevailing wage levels, so the same role title can carry different wage requirements depending on worksite location. Pennsylvania's strong university pipeline through Carnegie Mellon, Penn, and Drexel also means many employers are familiar with OPT and STEM OPT transitions for early-career customer engineers.
What is the prevailing wage for sponsored customer engineer jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.