Customer Engineer Visa Sponsorship Jobs in Tennessee
Customer engineer roles in Tennessee are concentrated in Nashville's growing tech and enterprise software sector, with employers like Asurion, HCA Healthcare, and Bridgestone Americas regularly hiring technical client-facing talent. Knoxville and Memphis also host operations and manufacturing-adjacent customer engineering work. Many of these employers have established visa sponsorship programs for qualified international candidates.
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Get Access To All JobsYour role at Dynatrace
What’s the role?
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.
About you:
To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:
- An excellent team player, with the ability to work across all disciplines.
- Excellent communication and presentation skills, with the ability to communicate technical value into business value.
- Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
- Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
- Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
- Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
- Must be able to travel up to 30% of the time.
Responsibilities:
- Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
- Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
- As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
- Present Dynatrace’s vision to our customers C-suite executives.
- Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
- Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
- Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
- Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).
- Position might be filled at a higher level based on candidate experience.
Minimum Requirements:
- Bachelor’s degree in Computer Science or equivalent education or experience required.
- 3 years of experience within the observability space.
Preferred Requirements:
- Experience with web technologies such as HTML, CSS, and JavaScript.
- Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
- Advance knowledge of Operating Systems (OS) including Windows and Linux.
- Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.
- Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
- Experience with automation like Ansible, Puppet, Terraform, etc.
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards
- The base salary range for this role is $128,000 - $160,000. When determining your salary, we consider your experience, skills, education, and work location.
- Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
- We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.
Equal Employment Opportunity
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
Note to Recruiters and Agencies: Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.
Benefits and work-life perks
We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.
Mental health support
Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.
Wellness Days
Four company-designated extra paid days off for you to recharge batteries.
Flexibility
Our hybrid working model and flexible working hours offer you the flexibility you need.
Employee Stock Purchase Plan
Purchase company stock (NYSE:DT) at a discounted price and become a shareholder.
Learn & develop
Company-wide learning perks, designated team's learning days, and more.
Volunteering day
A day of paid volunteer time to support a community or cause you care about.
Regular team events
We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
International vibe
Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.
Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.
About Dynatrace
Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
Your role at Dynatrace
What’s the role?
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.
About you:
To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:
- An excellent team player, with the ability to work across all disciplines.
- Excellent communication and presentation skills, with the ability to communicate technical value into business value.
- Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
- Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
- Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
- Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
- Must be able to travel up to 30% of the time.
Responsibilities:
- Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
- Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
- As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
- Present Dynatrace’s vision to our customers C-suite executives.
- Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
- Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
- Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
- Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).
- Position might be filled at a higher level based on candidate experience.
Minimum Requirements:
- Bachelor’s degree in Computer Science or equivalent education or experience required.
- 3 years of experience within the observability space.
Preferred Requirements:
- Experience with web technologies such as HTML, CSS, and JavaScript.
- Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
- Advance knowledge of Operating Systems (OS) including Windows and Linux.
- Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.
- Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
- Experience with automation like Ansible, Puppet, Terraform, etc.
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards
- The base salary range for this role is $128,000 - $160,000. When determining your salary, we consider your experience, skills, education, and work location.
- Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
- We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.
Equal Employment Opportunity
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
Note to Recruiters and Agencies: Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.
Benefits and work-life perks
We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.
Mental health support
Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.
Wellness Days
Four company-designated extra paid days off for you to recharge batteries.
Flexibility
Our hybrid working model and flexible working hours offer you the flexibility you need.
Employee Stock Purchase Plan
Purchase company stock (NYSE:DT) at a discounted price and become a shareholder.
Learn & develop
Company-wide learning perks, designated team's learning days, and more.
Volunteering day
A day of paid volunteer time to support a community or cause you care about.
Regular team events
We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
International vibe
Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.
Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.
About Dynatrace
Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
Customer Engineer Job Roles in Tennessee
See all 38+ Customer Engineer Jobs in Tennessee
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Search Customer Engineer Jobs in TennesseeCustomer Engineer Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for customer engineers in Tennessee?
Nashville-based employers like Asurion, HCA Healthcare, and Oracle's Tennessee operations have sponsored H-1B visas for customer-facing technical roles. Larger enterprise software vendors and managed service providers operating in the state tend to have existing sponsorship infrastructure. Companies with dedicated HR and legal teams are generally better positioned to support the LCA filing and H-1B petition process that customer engineer sponsorship requires.
Which visa types are most common for customer engineer roles in Tennessee?
The H-1B is the most common visa for customer engineer positions in Tennessee, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a specific technical field. Australian citizens may also qualify for the E-3 visa, which follows a similar process without a lottery. Canadian and Mexican nationals working in qualifying technical roles can explore the TN visa under USMCA as an additional pathway.
Which cities in Tennessee have the most customer engineer sponsorship jobs?
Nashville accounts for the largest share of customer engineer sponsorship activity in Tennessee, driven by its concentration of healthcare IT, enterprise software, and corporate headquarters. Knoxville sees demand tied to manufacturing technology and Oak Ridge-affiliated research operations. Memphis contributes through logistics technology and supply chain software companies, where customer-facing technical support roles are common with larger regional employers.
How to find customer engineer visa sponsorship jobs in Tennessee?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Tennessee employers actively hiring customer engineers who need work authorization. Rather than sorting through general job boards where sponsorship status is rarely disclosed upfront, Migrate Mate surfaces roles where sponsorship is confirmed, saving significant time during a job search that already carries immigration timing pressures.
Are there any Tennessee-specific considerations for customer engineer roles and visa sponsorship?
Tennessee has no state income tax on wages, which affects prevailing wage comparisons since the Department of Labor's wage determinations are set at the federal level by metropolitan area. Nashville's rapid growth as a technology hub has increased competition for customer engineer roles, meaning employers filing LCAs are held to prevailing wage levels for the Nashville-Davidson-Murfreesboro-Franklin metro area, which reflects the region's tightening technical labor market.
What is the prevailing wage for sponsored customer engineer jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.