Customer Engineer Visa Sponsorship Jobs in North Carolina
Customer engineer roles in North Carolina are concentrated in the Research Triangle, where companies like Cisco, IBM, Red Hat, and Lenovo maintain significant technical operations. Charlotte's financial technology sector and the Triad's manufacturing corridor add further demand. International candidates with enterprise software, cloud, or hardware integration experience will find active sponsorship activity across these hubs.
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Position
Sr. Quality Engineer
Location
Arden, NC
About us
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
Pay & Benefits
All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:
- Day 1 Medical Coverage with potential of no monthly premium
- Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
- Dental, Vision, Life, AD&D, and Disability Coverage
- Tuition Reimbursement Program after 18 months
- Retirement Savings Plan (401k) with a matching program
- Company paid holidays and vacation starting Day 1
Job purpose
The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.
This position will provide quality support to the assigned production operations to ensure the integrity of components and products produced by those operations and aggressively drive site quality improvement efforts with a goal of achieving “zero defect” performance.
Key responsibilities
- Oversees integrity of product quality for assigned area through participation as integral part of manufacturing team.
- Identify and interpret the customer’s quality requirements to assure compliance.
- Drives and champions quality improvement efforts.
- Provides expert analysis, guidance, and support to Production in Process Improvement activities, including effective use of Problem-Solving tools / techniques and statistical analysis.
- Responsible for New Product Qualification, and verification of changes to current product.
- Through the application of APQP, supports the external customers in New Product Introduction. Ensures that internal customer needs for Quality Systems are met in a timely and functional manner.
- Results for this position will be measured by improvements to Customer Satisfaction: Parts Per Million, Number of Incidences, Corrective Action Timing and Effectiveness, and Building Customer Relationships. Additional internal measurements include Scrap Rate, Audit Compliance, and Response Time to Manufacturing Issues.
- Optimizes Process Capability on significant characteristics through effective application of statistical analysis techniques and training of manufacturing employees and technicians in Problem-Solving.
- Applies knowledge of Inspection Equipment and Techniques to provide timely data usable for informed decision-making.
- Utilizes analytical skill sets to implement root cause analysis and provide recommendations for corrective action.
- Establishes himself or herself as an expert on quality control and quality improvement.
- Takes responsibility for driving quality results. Builds credibility with our internal as well as external customers.
- Provides advice and solutions based on sound problem analysis and team-based solutions to others.
- Utilizes effective project management and problem-solving tools such as cause/effect analysis, flowcharting, mapping, and timelines to come to logical solutions.
- Actively pursues learning other aspects of the business.
- Supports the role quality plays in the overall success of the business.
- Sets priorities relative to the business plan. Maintains focus on what is important and drives for results.
- Sees ahead clearly, considers alternatives, and anticipates the future consequence of each.
- Zeros in on the critical few.
- Quickly senses what helps or hinders the accomplishment of a goal.
- Actively informs others of adverse quality trends that may impact the long-term success of the business.
- Provides on a day-to-day basis the information and or training necessary for customers to perform in their jobs.
- Maintains confidentiality of all privileged information.
- Participates as an effective team player.
- Demonstrates effective problem-solving techniques.
- Uses rigorous and proven methods to solve difficult problems with effective solutions.
- Maintains targets relative to machine capability, supplier scrap, manufacturing scrap and the continuous improvement of such.
- Provides effective customer service that is timely and accurate.
- Adapts to change.
- Works with needs of a changing organization to maximize flexibility within the organization.
- Adheres to an appropriate and effective set of core values and beliefs and acts in line with those values.
- Possesses creativity and brings out creativity in others.
- Seeks out opportunity for improvements.
- Understands and adheres to current quality and control policies.
- Understands and adheres to current health, safety, and environmental policies.
- Communicates and enforces safe work procedures.
- Identifies and closes safety issues (suggestions, inspection and investigation findings) and their corrective actions.
- Performs other duties as requested, directed, or assigned.
What we’re looking for
- Requires a four-year degree in Manufacturing, Mechanical or Industrial Engineering; and a minimum of 8 years Manufacturing Engineering / Quality Assurance experience in a metalworking environment.
- Must have demonstrated knowledge of advanced quality planning, inspection equipment and techniques, root cause failure analysis, capability studies, statistical distributions, machine (metalworking) and assembly processes, problem solving, team facilitation, geometric dimensioning and tolerancing, and presentation skills.
- Knowledge of QS-9000 automotive quality standards required.
- Knowledge of IATF16949 required.
- Experience with Supplier Development a plus.
- Experience with report writing in Microsoft Word and graphical analysis in Microsoft Excel strongly preferred. Experience in Minitab for statistical analysis.
- ASQ Certification a plus.
- Attendance on the job is essential.
- Must be able to work in a team environment.
- Must be able to follow instructions, safety rules and regulations.
What we believe
- Inclusion: Respecting Individuals
- Integrity: Honoring truth
- Excellence: Focusing on results
- Responsibility: Our commitment
- Collaboration: Building trust
Safety
This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Career Scam Disclaimer
BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide the national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.
Join the company that is creating solutions that support a cleaner, more energy-efficient world.
Salary Range:
$80,800 - $111,100
Customer Engineer Job Roles in North Carolina
See all 592+ Customer Engineer Jobs in North Carolina
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Search Customer Engineer Jobs in North CarolinaCustomer Engineer Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for customer engineers in North Carolina?
Several large technology employers in North Carolina have established H-1B visa sponsorship histories for customer engineer roles. Cisco, IBM, Red Hat, and Lenovo are among the most active in the Research Triangle Park area. SAS Institute, headquartered in Cary, also sponsors technical customer-facing roles. Charlotte-based firms in financial technology and enterprise software have similarly filed H-1B petitions for customer engineers in recent years.
Which visa types are most common for customer engineer roles in North Carolina?
The H-1B is the most common visa category for customer engineers in North Carolina, as the role typically requires a bachelor's degree in computer science, electrical engineering, or a related technical field, meeting the specialty occupation standard. Candidates from Canada or Mexico may qualify for TN visa status under the engineer category. Australian citizens can explore the E-3 visa as an alternative to the H-1B lottery.
Which cities in North Carolina have the most customer engineer sponsorship jobs?
The Research Triangle, covering Raleigh, Durham, and Chapel Hill, accounts for the largest share of customer engineer sponsorship activity in North Carolina, driven by the concentration of technology companies in Research Triangle Park. Charlotte is the second most active market, particularly within financial technology and enterprise software firms. Greensboro and the broader Triad region have pockets of activity tied to manufacturing technology and industrial automation companies.
How to find customer engineer visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer engineer openings in North Carolina where employers have indicated willingness to sponsor. You can narrow results by location and role type to focus on the Research Triangle or Charlotte markets. This removes the guesswork of determining which postings are open to international candidates requiring H-1B or other work visa support.
Are there state-specific factors that affect customer engineer sponsorship hiring in North Carolina?
North Carolina's Research Triangle Park is one of the largest research and technology parks in the United States, which sustains consistent demand for customer engineers with enterprise and cloud infrastructure expertise. The presence of major universities including NC State, UNC Chapel Hill, and Duke creates a graduate pipeline that employers draw from, and some of those hires require H-1B sponsorship for OPT graduates. Prevailing wage levels for customer engineers are set by the Department of Labor based on the specific metro area, so wage obligations differ between Raleigh, Charlotte, and smaller markets.
What is the prevailing wage for sponsored customer engineer jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.