Customer Engineer Visa Sponsorship Jobs in Indiana
Indiana's customer engineer market centers on Indianapolis, with growing activity in Fort Wayne and South Bend. Major employers in manufacturing technology, life sciences, and enterprise software, including Salesforce, Eli Lilly, and Cummins, have sponsored customer engineers here. The state's industrial base and Big Ten university pipeline make it a credible destination for international candidates seeking visa sponsorship.
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Get Access To All JobsINTRODUCTION
We are looking for a talented Site Customer Quality Assurance Engineer to join our team specializing in Quality for our Cummins Inc. facility in Seymour, IN.
ROLE AND RESPONSIBILITIES
In this role, you will make an impact in the following ways:
- Advocate for both internal and external customers by driving resolution and prevention of product and process quality issues at the site level
- Translate customer expectations into actionable quality requirements using customer-centric metrics to prioritize improvements
- Lead containment and corrective action efforts, ensuring timely resolution of nonconformances and customer concerns
- Drive continuous improvement initiatives to reduce defects across processes, suppliers, and product design
- Ensure product and process development meet established quality standards and customer-specific requirements
- Support and lead problem identification and prioritization, contributing to Six Sigma and continuous improvement projects
- Influence change management activities by validating products and processes, analyzing data, and supporting decision-making
- Serve as a quality subject matter resource, supporting cross-functional teams, audits, and advancement of Quality 4.0 initiatives
BASIC QUALIFICATIONS
To be successful in this role, you will need the following:
- Strong customer focus and communication skills to build relationships and clearly convey quality expectations across diverse audiences
- Advanced problem-solving capabilities, leveraging data, statistical methods, and structured quality tools to drive root cause resolution
- Expertise in quality systems and processes (APQP, PPAP, measurement science) to ensure consistent product and process performance
- Ability to influence outcomes, manage conflict, and lead cross-functional initiatives while navigating complex quality challenges
EDUCATION, LICENSES, CERTIFICATIONS
College, university, or equivalent degree required, Engineering or a related technical or scientific subject preferred.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Minimal to intermediate level of experience required.
PREFERRED CORE RESPONSIBILITIES AND ACTIVITIES
- Receive, document, and evaluate customer complaints, leading structured root cause analysis to determine effective corrective and preventive actions
- Serve as the primary quality point of contact for customer concerns, ensuring timely communication, containment, response, and closure
- Collaborate cross-functionally with Engineering, Manufacturing, Operations, and Supplier Quality teams to implement and validate corrective actions
- Apply strong communication skills to clearly convey quality issues, resolutions, and customer expectations to internal and external stakeholders
- Demonstrate a proactive, detail-oriented problem-solving approach, maintaining organization and objectivity in time-sensitive situations
- Build and maintain strong customer relationships by managing expectations and consistently delivering on commitments
- Effectively prioritize multiple quality issues, investigations, and customer responses while maintaining accuracy and urgency
- Leverage preferred experience, including a college degree or relevant professional background, to support quality initiatives and continuous improvement
- A high level of relevant experience may be considered in lieu of formal educational requirements.
JOB Quality
ORGANIZATION Cummins Inc.
ROLE CATEGORY On-site with Flexibility
JOB TYPE Exempt - Experienced
REQID 2431769
RELOCATION PACKAGE Yes
100% ON-SITE No
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
INTRODUCTION
We are looking for a talented Site Customer Quality Assurance Engineer to join our team specializing in Quality for our Cummins Inc. facility in Seymour, IN.
ROLE AND RESPONSIBILITIES
In this role, you will make an impact in the following ways:
- Advocate for both internal and external customers by driving resolution and prevention of product and process quality issues at the site level
- Translate customer expectations into actionable quality requirements using customer-centric metrics to prioritize improvements
- Lead containment and corrective action efforts, ensuring timely resolution of nonconformances and customer concerns
- Drive continuous improvement initiatives to reduce defects across processes, suppliers, and product design
- Ensure product and process development meet established quality standards and customer-specific requirements
- Support and lead problem identification and prioritization, contributing to Six Sigma and continuous improvement projects
- Influence change management activities by validating products and processes, analyzing data, and supporting decision-making
- Serve as a quality subject matter resource, supporting cross-functional teams, audits, and advancement of Quality 4.0 initiatives
BASIC QUALIFICATIONS
To be successful in this role, you will need the following:
- Strong customer focus and communication skills to build relationships and clearly convey quality expectations across diverse audiences
- Advanced problem-solving capabilities, leveraging data, statistical methods, and structured quality tools to drive root cause resolution
- Expertise in quality systems and processes (APQP, PPAP, measurement science) to ensure consistent product and process performance
- Ability to influence outcomes, manage conflict, and lead cross-functional initiatives while navigating complex quality challenges
EDUCATION, LICENSES, CERTIFICATIONS
College, university, or equivalent degree required, Engineering or a related technical or scientific subject preferred.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Minimal to intermediate level of experience required.
PREFERRED CORE RESPONSIBILITIES AND ACTIVITIES
- Receive, document, and evaluate customer complaints, leading structured root cause analysis to determine effective corrective and preventive actions
- Serve as the primary quality point of contact for customer concerns, ensuring timely communication, containment, response, and closure
- Collaborate cross-functionally with Engineering, Manufacturing, Operations, and Supplier Quality teams to implement and validate corrective actions
- Apply strong communication skills to clearly convey quality issues, resolutions, and customer expectations to internal and external stakeholders
- Demonstrate a proactive, detail-oriented problem-solving approach, maintaining organization and objectivity in time-sensitive situations
- Build and maintain strong customer relationships by managing expectations and consistently delivering on commitments
- Effectively prioritize multiple quality issues, investigations, and customer responses while maintaining accuracy and urgency
- Leverage preferred experience, including a college degree or relevant professional background, to support quality initiatives and continuous improvement
- A high level of relevant experience may be considered in lieu of formal educational requirements.
JOB Quality
ORGANIZATION Cummins Inc.
ROLE CATEGORY On-site with Flexibility
JOB TYPE Exempt - Experienced
REQID 2431769
RELOCATION PACKAGE Yes
100% ON-SITE No
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
Customer Engineer Job Roles in Indiana
See all 85+ Customer Engineer Jobs in Indiana
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Search Customer Engineer Jobs in IndianaCustomer Engineer Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for customer engineers in Indiana?
Indianapolis-based employers with documented H-1B visa sponsorship histories in technical customer-facing roles include Salesforce, Eli Lilly, Cummins, and Genesys. Larger technology vendors and enterprise software companies with Midwest regional offices also sponsor customer engineers in Indiana. Sponsorship activity is highest among companies with dedicated customer success or solutions engineering teams large enough to absorb the cost and administrative requirements of petitions.
Which visa types are most common for customer engineers in Indiana?
The H-1B is the most common visa category for customer engineers in Indiana, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field such as computer science or engineering. Candidates already in the U.S. on F-1 OPT or STEM OPT are also common. The TN visa applies to Canadian and Mexican nationals in qualifying engineering classifications, and the L-1B supports intracompany transfers with specialized knowledge.
How to find customer engineer visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer engineer roles in Indiana without sorting through positions that won't consider international candidates. Because Indiana's sponsoring employers are concentrated in Indianapolis and a handful of mid-sized tech and industrial companies, using a focused tool like Migrate Mate saves significant time compared to searching general job boards where sponsorship status is rarely disclosed upfront.
Which cities in Indiana have the most customer engineer sponsorship jobs?
Indianapolis accounts for the large majority of customer engineer visa sponsorship activity in Indiana, driven by its concentration of enterprise technology offices, life sciences companies, and corporate headquarters. Fort Wayne has a smaller but growing presence in industrial technology and manufacturing software. South Bend, home to Notre Dame, attracts some technology employers, though sponsorship volume there for customer engineer roles remains limited compared to the state capital.
Are there state-specific factors international customer engineers should know about Indiana?
Indiana does not impose state-level visa sponsorship requirements beyond federal obligations, but employers must still meet Department of Labor prevailing wage standards when filing a Labor Condition Application. Purdue University and Indiana University produce a steady pipeline of engineering graduates, which means sponsoring employers in Indiana are generally familiar with international hiring processes. Customer engineer roles that require frequent client site visits within Indiana's manufacturing corridor may also require a valid driver's license, which is obtainable on certain visa statuses.
What is the prevailing wage for sponsored customer engineer jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.