Customer Engineer Visa Sponsorship Jobs in Georgia
Customer engineer roles in Georgia are concentrated in Atlanta's technology corridor, where companies like NCR Voyix, Global Payments, and Cox Enterprises have established significant enterprise technology operations. Major employers in Alpharetta, Midtown Atlanta, and Buckhead actively sponsor work visas for qualified customer engineers, particularly those with cloud infrastructure and SaaS implementation experience.
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Get Access To All JobsINTRODUCTION
Exotec designs and delivers advanced automation solutions that help global brands optimize warehouse performance while supporting warehouse teams across at every level. Our organization combines elegant mechanical design, resilient software and a deep understanding of logistics operations to solve our clients’ most complex challenges.
Working at Exotec means contributing to the systems used daily in warehouses. You'll collaborate with passionate colleagues who share knowledge, challenge ideas and work in a respectful environment that values the diversity of more than 1,200 ExoPeople around the world.
Here, your work moves from concept to production and into the hands of clients who rely on it each day. You’ll join a company where collaboration, excellence, and meaningful impact guide what's built next.
ROLE AND RESPONSIBILITIES
As an Integrator Performance Engineer, you will be the technical owner of system performance, reliability, and operational excellence for Exotec installations across North America.
Working closely with integration partners, maintenance teams, and end customers, you will ensure Exotec systems operate at peak performance throughout their lifecycle. You will lead troubleshooting efforts, drive root-cause analysis, support maintenance strategies, and identify opportunities to improve uptime, throughput, and overall system reliability.
- Serve as the technical point of contact for integrators and customers operating Exotec systems.
- Monitor system performance and proactively identify opportunities to improve uptime, reliability, and throughput.
- Lead troubleshooting and root-cause analysis for complex operational and technical issues.
- Drive corrective and preventive actions to minimize recurring failures and improve system availability.
- Support escalated incidents and coordinate resolution across customers, integrators, and Exotec teams.
- Provide guidance on maintenance best practices, software upgrades, and system optimization.
- Train and coach partner maintenance teams to strengthen their troubleshooting and support capabilities.
- Analyze performance trends and operational data to improve long-term system reliability.
- Collaborate with Product and Engineering teams to address recurring issues and enhance system performance.
- Travel to customer sites as needed to support critical operations, upgrades, and performance reviews.
BASIC QUALIFICATIONS
- Bachelor's or Master's degree in Mechanical Engineering, Software Engineering, Mechatronics, or a related field.
- Strong analytical and problem-solving skills.
- Customer-focused mindset with a genuine passion for building relationships and helping partners succeed.
- Excellent communication and stakeholder management skills.
- Ability to explain complex technical concepts to a variety of audiences.
- Collaborative team player who enjoys working across functions and cultures.
- Willingness to participate in on-call rotations, including occasional nights and weekends.
- Ability to travel up to 35–50%.
TECHNICAL SKILLS
- Strong troubleshooting and root-cause analysis capabilities.
- Knowledge of SQL and database systems.
- Basic networking knowledge.
- Experience with or interest in Git, Docker, and Node-RED.
- Ability to read and understand code in C++, C, Python, JavaScript, and/or Java.
BENEFITS
- Competitive compensation package, inclusive of annual performance bonus
- Comprehensive medical, dental and vision coverage
- Generous vacation and time off policy
- 401(k) with company match up to 5%
- Continuous opportunities for training and development in a rapidly growing, international company
- Beautiful, newly renovated office space in midtown Atlanta
To apply, please submit your resume. Only shortlisted candidates will be contacted for the next steps in the hiring process. We look forward to receiving your application!
Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.
INTRODUCTION
Exotec designs and delivers advanced automation solutions that help global brands optimize warehouse performance while supporting warehouse teams across at every level. Our organization combines elegant mechanical design, resilient software and a deep understanding of logistics operations to solve our clients’ most complex challenges.
Working at Exotec means contributing to the systems used daily in warehouses. You'll collaborate with passionate colleagues who share knowledge, challenge ideas and work in a respectful environment that values the diversity of more than 1,200 ExoPeople around the world.
Here, your work moves from concept to production and into the hands of clients who rely on it each day. You’ll join a company where collaboration, excellence, and meaningful impact guide what's built next.
ROLE AND RESPONSIBILITIES
As an Integrator Performance Engineer, you will be the technical owner of system performance, reliability, and operational excellence for Exotec installations across North America.
Working closely with integration partners, maintenance teams, and end customers, you will ensure Exotec systems operate at peak performance throughout their lifecycle. You will lead troubleshooting efforts, drive root-cause analysis, support maintenance strategies, and identify opportunities to improve uptime, throughput, and overall system reliability.
- Serve as the technical point of contact for integrators and customers operating Exotec systems.
- Monitor system performance and proactively identify opportunities to improve uptime, reliability, and throughput.
- Lead troubleshooting and root-cause analysis for complex operational and technical issues.
- Drive corrective and preventive actions to minimize recurring failures and improve system availability.
- Support escalated incidents and coordinate resolution across customers, integrators, and Exotec teams.
- Provide guidance on maintenance best practices, software upgrades, and system optimization.
- Train and coach partner maintenance teams to strengthen their troubleshooting and support capabilities.
- Analyze performance trends and operational data to improve long-term system reliability.
- Collaborate with Product and Engineering teams to address recurring issues and enhance system performance.
- Travel to customer sites as needed to support critical operations, upgrades, and performance reviews.
BASIC QUALIFICATIONS
- Bachelor's or Master's degree in Mechanical Engineering, Software Engineering, Mechatronics, or a related field.
- Strong analytical and problem-solving skills.
- Customer-focused mindset with a genuine passion for building relationships and helping partners succeed.
- Excellent communication and stakeholder management skills.
- Ability to explain complex technical concepts to a variety of audiences.
- Collaborative team player who enjoys working across functions and cultures.
- Willingness to participate in on-call rotations, including occasional nights and weekends.
- Ability to travel up to 35–50%.
TECHNICAL SKILLS
- Strong troubleshooting and root-cause analysis capabilities.
- Knowledge of SQL and database systems.
- Basic networking knowledge.
- Experience with or interest in Git, Docker, and Node-RED.
- Ability to read and understand code in C++, C, Python, JavaScript, and/or Java.
BENEFITS
- Competitive compensation package, inclusive of annual performance bonus
- Comprehensive medical, dental and vision coverage
- Generous vacation and time off policy
- 401(k) with company match up to 5%
- Continuous opportunities for training and development in a rapidly growing, international company
- Beautiful, newly renovated office space in midtown Atlanta
To apply, please submit your resume. Only shortlisted candidates will be contacted for the next steps in the hiring process. We look forward to receiving your application!
Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.
Customer Engineer Job Roles in Georgia
See all 467+ Customer Engineer Jobs in Georgia
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Search Customer Engineer Jobs in GeorgiaCustomer Engineer Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for customer engineers in Georgia?
Georgia-headquartered technology firms and large enterprises are among the more active sponsors. NCR Voyix, Global Payments, and Cox Enterprises have filed Labor Condition Applications for customer-facing technical roles. Atlanta's growing presence of Salesforce, Microsoft, and Google regional offices also generates customer engineer sponsorship activity. Financial technology companies concentrated in the Alpharetta corridor have historically been consistent sponsors of technical customer-facing positions.
Which visa types are most common for customer engineer roles in Georgia?
The H-1B visa is the most common visa category for customer engineers in Georgia, as the role typically requires a bachelor's degree in computer science, engineering, or a related field and qualifies as a specialty occupation. Candidates with Canadian or Mexican citizenship may be eligible for TN visa status under the USMCA. Australian citizens can explore the E-3 visa. L-1B transfers are another pathway for engineers moving within multinational companies into a Georgia office.
Which cities in Georgia have the most customer engineer sponsorship jobs?
Atlanta accounts for the large majority of customer engineer sponsorship activity in Georgia. The Alpharetta technology corridor, often called Georgia's Technology City, hosts numerous fintech and enterprise software companies that regularly sponsor technical roles. Midtown Atlanta, home to Georgia Tech's Innovation Ecosystem, also generates demand. Smaller but growing clusters exist in Dunwoody and Sandy Springs, where financial services and healthcare technology employers operate regional headquarters.
How to find customer engineer visa sponsorship jobs in Georgia?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer engineer openings in Georgia without sifting through roles that don't offer sponsorship. You can filter by state, role type, and visa category to focus on relevant positions. Given Atlanta's fintech and enterprise software concentration, searching for customer engineer roles tied to those sectors on Migrate Mate will surface the most relevant Georgia-specific opportunities.
Are there state-specific or role-specific considerations for customer engineers pursuing sponsorship in Georgia?
Georgia does not impose state-level restrictions on work visa sponsorship, so requirements follow federal standards. For customer engineer roles, employers must file a Labor Condition Application certifying the offered wage meets the Department of Labor's prevailing wage for the position and county. Georgia Tech and Emory University feed technical talent into Atlanta's enterprise technology sector, meaning many sponsored roles are competitive. Employers in regulated industries like financial services may have additional internal compliance steps before initiating sponsorship.
What is the prevailing wage for sponsored customer engineer jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.