Customer Engineer Visa Sponsorship Jobs in Massachusetts
Customer engineer roles in Massachusetts are concentrated in Greater Boston, where companies like HubSpot, Cisco, and Wayfair maintain engineering and enterprise sales teams that regularly hire internationally. The state's dense university ecosystem and technology sector create consistent demand for customer engineers with specialized platform knowledge, making Massachusetts one of the more active states for H-1B visa sponsorship in this role.
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Get Access To All JobsINTRODUCTION
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Platform Customer Engineer, in Strategic AI and Independent Software Vendor (SAISV) you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.
You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google.
ROLE AND RESPONSIBILITIES
- Develop and own the technical account plan and strategy, participating in planning and supporting targeted business motions.
- Combine business, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and in-depth workshops.
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Ability to travel up to 30% of the time and support customers in a different timezones.
PREFERRED QUALIFICATIONS
- Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
- Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
- Experience migrating applications and services to cloud platforms.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Platform Customer Engineer, in Strategic AI and Independent Software Vendor (SAISV) you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.
You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google.
ROLE AND RESPONSIBILITIES
- Develop and own the technical account plan and strategy, participating in planning and supporting targeted business motions.
- Combine business, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and in-depth workshops.
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Ability to travel up to 30% of the time and support customers in a different timezones.
PREFERRED QUALIFICATIONS
- Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
- Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
- Experience migrating applications and services to cloud platforms.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Customer Engineer Job Roles in Massachusetts
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Search Customer Engineer Jobs in MassachusettsCustomer Engineer Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for customer engineers in Massachusetts?
Technology companies with significant Massachusetts presences, including HubSpot, Akamai, Cisco Systems, PTC, and Wayfair, have filed H-1B Labor Condition Applications for customer-facing engineering roles. Cloud and enterprise software firms headquartered or with major offices in the Boston area tend to sponsor most frequently, as customer engineer positions there typically require specialized technical credentials that support specialty occupation classification.
Which visa types are most common for customer engineer roles in Massachusetts?
The H-1B is the most commonly used visa for customer engineers in Massachusetts, as the role typically requires a bachelor's degree or higher in computer science, engineering, or a related technical field, which satisfies the specialty occupation standard. Candidates already holding L-1 visa intracompany transferee status or O-1 visa extraordinary ability visas also fill these roles at larger multinationals with Massachusetts offices.
Which cities in Massachusetts have the most customer engineer sponsorship jobs?
Boston and Cambridge account for the largest share of customer engineer sponsorship activity in Massachusetts, driven by the concentration of enterprise software, cloud infrastructure, and biotech-adjacent technology companies in those areas. Waltham and Burlington, which host sizable corporate campuses for companies like Oracle, Kronos (UKG), and Imprivata, also generate meaningful sponsorship activity for customer-facing technical roles.
How to find customer engineer visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically for roles where employers have an active history of visa sponsorship, making it easier to identify customer engineer openings in Massachusetts without sifting through postings from companies unlikely to sponsor. You can filter by state and role type to see current Massachusetts listings. Reviewing the employer's prior H-1B filings through DOL disclosure data alongside Migrate Mate listings helps assess sponsorship likelihood before applying.
Are there state-specific factors that affect customer engineer visa sponsorship in Massachusetts?
Massachusetts employers filing H-1B Labor Condition Applications must pay at least the prevailing wage for the specific role and location, which the Department of Labor determines using the Boston-Cambridge-Nashua metropolitan area wage data. The state's high concentration of research universities, including MIT, Harvard, and Northeastern, creates a strong local talent pipeline that also competes for these roles, so sponsored candidates typically bring specialized platform expertise or industry-specific experience that differentiates them.
What is the prevailing wage for sponsored customer engineer jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.