Customer Engineer Visa Sponsorship Jobs in Michigan
Michigan's customer engineer market centers on Detroit's automotive technology corridor, with major employers like General Motors, Ford, and Stellantis alongside enterprise software firms in Grand Rapids and Ann Arbor. Companies across manufacturing, cloud infrastructure, and mobility technology regularly sponsor international talent for customer engineer roles in the state.
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Get Access To All JobsYou want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland, Michigan, Gentex is an 8-time winner of the Top Workplaces in Michigan.
POSITION OVERVIEW
To be the point of contact with our customers regarding quality-related matters and to help ensure our products meet our customers’ expectations.
This position will work onsite at the Global Headquarters in Zeeland, MI.
WHAT YOU’LL DO
- Utilize technical expertise to work with problem resolution teams, offer customer perspective, and communicate with the customer when quality issues arise.
- Communicate customer expectations to the appropriate Gentex teams (lab/production/design).
- Provide pulse of assigned customer(s) back to the organization.
- Support risk management during product development utilizing risk identification methods and Gentex’s Milestone process.
- Prepare and submit the required quality documentation to the customer for new product launches and post-launch changes.
- Assist to develop and maintain FMEAs and control documentation to effectively manage risk and meet customer expectations.
- Maintain a high level of awareness and knowledge of Gentex technologies (product standards/specifications and operational technologies/capabilities).
- Other duties as assigned.
HOW YOU’LL DO IT
- Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
- Managing complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
- Quality focus - Promoting and maintaining high standards of work, looking for ways to improve products and services, while encouraging coworkers to do so as well.
- Building collaborative relationships - Developing, maintaining, and strengthening partnerships with others inside or outside the organization.
- Maintain a high level of confidentiality, honesty and integrity with respect to company matters.
- Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
WHAT TO BRING
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Quality or a related field or equivalent combination of education and relevant work experience.
- 3+ years of relevant experience in a manufacturing, engineering, or quality environment.
- High ability to interact and influence customers using accurate overviews supported by detail.
- Ability to travel domestically and internationally, as necessary.
- Ability to accurately assess facts/situations in directing decision making process.
- Ability to understand and communicate engineering concepts, requirements, and processes.
- Proficiency in Microsoft Office Suite.
WHAT WILL HELP
- Experience working closely with operations teams.
- Knowledge of applicable industry standards.
- Practical insight into organizational processes.
- Strong service mindset towards operations and assigned teams.
Gentex is an equal opportunity employer
Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
At Gentex, we use E-verify to confirm you're authorized to work in the U.S.
You want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland, Michigan, Gentex is an 8-time winner of the Top Workplaces in Michigan.
POSITION OVERVIEW
To be the point of contact with our customers regarding quality-related matters and to help ensure our products meet our customers’ expectations.
This position will work onsite at the Global Headquarters in Zeeland, MI.
WHAT YOU’LL DO
- Utilize technical expertise to work with problem resolution teams, offer customer perspective, and communicate with the customer when quality issues arise.
- Communicate customer expectations to the appropriate Gentex teams (lab/production/design).
- Provide pulse of assigned customer(s) back to the organization.
- Support risk management during product development utilizing risk identification methods and Gentex’s Milestone process.
- Prepare and submit the required quality documentation to the customer for new product launches and post-launch changes.
- Assist to develop and maintain FMEAs and control documentation to effectively manage risk and meet customer expectations.
- Maintain a high level of awareness and knowledge of Gentex technologies (product standards/specifications and operational technologies/capabilities).
- Other duties as assigned.
HOW YOU’LL DO IT
- Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
- Managing complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
- Quality focus - Promoting and maintaining high standards of work, looking for ways to improve products and services, while encouraging coworkers to do so as well.
- Building collaborative relationships - Developing, maintaining, and strengthening partnerships with others inside or outside the organization.
- Maintain a high level of confidentiality, honesty and integrity with respect to company matters.
- Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
WHAT TO BRING
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Quality or a related field or equivalent combination of education and relevant work experience.
- 3+ years of relevant experience in a manufacturing, engineering, or quality environment.
- High ability to interact and influence customers using accurate overviews supported by detail.
- Ability to travel domestically and internationally, as necessary.
- Ability to accurately assess facts/situations in directing decision making process.
- Ability to understand and communicate engineering concepts, requirements, and processes.
- Proficiency in Microsoft Office Suite.
WHAT WILL HELP
- Experience working closely with operations teams.
- Knowledge of applicable industry standards.
- Practical insight into organizational processes.
- Strong service mindset towards operations and assigned teams.
Gentex is an equal opportunity employer
Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
At Gentex, we use E-verify to confirm you're authorized to work in the U.S.
Customer Engineer Job Roles in Michigan
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Search Customer Engineer Jobs in MichiganCustomer Engineer Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for customer engineers in Michigan?
Michigan's strongest customer engineer sponsorship activity comes from automotive technology companies and their software suppliers, including General Motors, Ford Motor Company, and Stellantis, as well as enterprise technology firms with Michigan operations such as Salesforce, SAP, and Cisco. Cloud infrastructure companies and manufacturing software vendors serving the Detroit corridor also have consistent track records of H-1B visa sponsorship for customer-facing technical roles.
Which visa types are most common for customer engineer roles in Michigan?
The H-1B is the most common visa for customer engineer positions in Michigan, as the role typically qualifies as a specialty occupation requiring a bachelor's degree or higher in computer science, engineering, or a related technical field. Candidates from Canada or Mexico may qualify for TN visa status under the 'Computer Systems Analyst' or 'Engineer' categories. Australian nationals can explore the E-3 visa as an alternative pathway.
Which cities in Michigan have the most customer engineer sponsorship jobs?
Detroit and its broader metro area, including Dearborn, Troy, and Southfield, account for the largest share of customer engineer sponsorship activity in Michigan, driven by automotive OEMs and their technology partners. Ann Arbor has a growing enterprise software and startup presence tied to the University of Michigan ecosystem. Grand Rapids sees activity from manufacturing technology and healthcare IT firms operating in western Michigan.
How to find customer engineer visa sponsorship jobs in Michigan?
Migrate Mate is built specifically for international job seekers and filters customer engineer roles in Michigan by confirmed visa sponsorship, saving you from applying to positions where sponsorship isn't on the table. Because Michigan's customer engineer openings are spread across automotive, cloud, and enterprise software sectors, using Migrate Mate's role and location filters helps you target employers who have sponsored H-1B or other work visas for comparable positions.
Are there state-specific considerations for customer engineers seeking sponsorship in Michigan?
Michigan's prevailing wage requirements for H-1B customer engineer roles are benchmarked to the Detroit-Warren-Dearborn and Ann Arbor metropolitan statistical areas, which influences how employers structure offers. The state's concentration in automotive technology means employers often expect hands-on experience with systems integration or enterprise software deployments. University of Michigan and Michigan State produce engineering and computer science graduates who feed local hiring pipelines, giving those institutions indirect influence over employer sponsorship familiarity.
What is the prevailing wage for sponsored customer engineer jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.