Customer Engineer Visa Sponsorship Jobs in California
Customer engineer roles in California are concentrated in the Bay Area and Los Angeles, where companies like Google, Salesforce, and Palo Alto Networks actively hire technical customer-facing talent. California's density of enterprise software, cloud infrastructure, and cybersecurity firms makes it one of the most active states for customer engineer visa sponsorship.
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Get Access To All JobsOwn Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Customer Success Engr
San Jose, California, United States; Morrisville, North Carolina, United States; Atlanta, Georgia, United States; San Francisco, California, United States; New York, New York, United States
Job category: Cloud
Job ID: 136348-en_US
Job Summary
Join NetApp Cloud Customer Success as an AWS Customer Success Engineer 4 (CSE). In this customer-facing technical role, you will serve as a trusted advisor to strategic cloud customers and a partner to NetApp and AWS account teams. You will translate business priorities into actionable technical adoption plans, orchestrate cross-functional execution, and help customers realize value from NetApp cloud storage and data management solutions.
Job Responsibilities
- Serve as the primary technical success advisor for assigned strategic AWS customers.
- Guide customers through launch, migration, optimization, and scale phases of their cloud adoption journey.
- Develop customer success plans with defined outcomes, milestones, owners, risks, and consumption targets.
- Translate customer business and workload requirements into practical technical solutions and adoption roadmaps.
- Drive accelerated consumption and operational health across NetApp solutions on AWS, including Amazon FSx for NetApp ONTAP and Cloud Volumes ONTAP, as applicable to the customer environment.
- Monitor product usage, workload performance, adoption trends, and customer health to identify risks and optimization opportunities.
- Provide architecture guidance, cloud adoption best practices, and recommendations for storage efficiency, resiliency, security, and performance.
- Orchestrate resources across NetApp, AWS, account teams, support, engineering, product management, partners, and Global Systems Integrators.
- Lead technical reviews, success checkpoints, enablement sessions, and executive-facing outcome discussions.
- Escalate barriers to adoption and coordinate resolution plans while maintaining clear customer communication.
- Capture customer feedback and insights to influence product improvements, enablement, and repeatable success motions.
Success Measures
- Growth in adopted workloads and cloud consumption.
- Faster time to value across launch and migration milestones.
- Healthy, optimized customer environments with reduced adoption risk.
- Completion of customer success plan milestones and measurable business outcomes.
- Customer satisfaction, retention, and expansion readiness.
- Effective partnership across NetApp, AWS, and the customer account ecosystem.
Job Requirements
Required Qualifications
- Strong experience in a customer-facing technical role such as Customer Success Engineer, Technical Account Manager, Cloud Architect, Solutions Architect, or technical consultant.
- Hands-on knowledge of AWS cloud infrastructure, storage, networking, security, resiliency, monitoring, and cost optimization principles.
- Experience translating business requirements into technical architectures, implementation plans, and measurable outcomes.
- Ability to lead complex, cross-functional cloud adoption or migration programs.
- Strong troubleshooting, problem-solving, stakeholder management, and written and verbal communication skills.
- Ability to build trusted relationships with technical practitioners, customer leaders, account teams, and partner organizations.
Preferred Qualifications
- Experience with Amazon FSx for NetApp ONTAP, ONTAP, Cloud Volumes ONTAP, or enterprise storage and data management technologies.
- Knowledge of workload migration, hybrid cloud architecture, backup, disaster recovery, ransomware protection, and data governance.
- Experience using data and health signals to identify adoption risks and optimization opportunities.
- Familiarity with scripting, automation, APIs, infrastructure as code, or cloud operations tooling.
- AWS or NetApp technical certifications.
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
Education
IC - Typically requires a minimum of 8 years of related experience.
Mgr & Exec - Typically requires a minimum of 6 years of related experience.
Compensation
The target salary range for this position is $190,000-$240,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Customer Success Engr
San Jose, California, United States; Morrisville, North Carolina, United States; Atlanta, Georgia, United States; San Francisco, California, United States; New York, New York, United States
Job category: Cloud
Job ID: 136348-en_US
Job Summary
Join NetApp Cloud Customer Success as an AWS Customer Success Engineer 4 (CSE). In this customer-facing technical role, you will serve as a trusted advisor to strategic cloud customers and a partner to NetApp and AWS account teams. You will translate business priorities into actionable technical adoption plans, orchestrate cross-functional execution, and help customers realize value from NetApp cloud storage and data management solutions.
Job Responsibilities
- Serve as the primary technical success advisor for assigned strategic AWS customers.
- Guide customers through launch, migration, optimization, and scale phases of their cloud adoption journey.
- Develop customer success plans with defined outcomes, milestones, owners, risks, and consumption targets.
- Translate customer business and workload requirements into practical technical solutions and adoption roadmaps.
- Drive accelerated consumption and operational health across NetApp solutions on AWS, including Amazon FSx for NetApp ONTAP and Cloud Volumes ONTAP, as applicable to the customer environment.
- Monitor product usage, workload performance, adoption trends, and customer health to identify risks and optimization opportunities.
- Provide architecture guidance, cloud adoption best practices, and recommendations for storage efficiency, resiliency, security, and performance.
- Orchestrate resources across NetApp, AWS, account teams, support, engineering, product management, partners, and Global Systems Integrators.
- Lead technical reviews, success checkpoints, enablement sessions, and executive-facing outcome discussions.
- Escalate barriers to adoption and coordinate resolution plans while maintaining clear customer communication.
- Capture customer feedback and insights to influence product improvements, enablement, and repeatable success motions.
Success Measures
- Growth in adopted workloads and cloud consumption.
- Faster time to value across launch and migration milestones.
- Healthy, optimized customer environments with reduced adoption risk.
- Completion of customer success plan milestones and measurable business outcomes.
- Customer satisfaction, retention, and expansion readiness.
- Effective partnership across NetApp, AWS, and the customer account ecosystem.
Job Requirements
Required Qualifications
- Strong experience in a customer-facing technical role such as Customer Success Engineer, Technical Account Manager, Cloud Architect, Solutions Architect, or technical consultant.
- Hands-on knowledge of AWS cloud infrastructure, storage, networking, security, resiliency, monitoring, and cost optimization principles.
- Experience translating business requirements into technical architectures, implementation plans, and measurable outcomes.
- Ability to lead complex, cross-functional cloud adoption or migration programs.
- Strong troubleshooting, problem-solving, stakeholder management, and written and verbal communication skills.
- Ability to build trusted relationships with technical practitioners, customer leaders, account teams, and partner organizations.
Preferred Qualifications
- Experience with Amazon FSx for NetApp ONTAP, ONTAP, Cloud Volumes ONTAP, or enterprise storage and data management technologies.
- Knowledge of workload migration, hybrid cloud architecture, backup, disaster recovery, ransomware protection, and data governance.
- Experience using data and health signals to identify adoption risks and optimization opportunities.
- Familiarity with scripting, automation, APIs, infrastructure as code, or cloud operations tooling.
- AWS or NetApp technical certifications.
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
Education
IC - Typically requires a minimum of 8 years of related experience.
Mgr & Exec - Typically requires a minimum of 6 years of related experience.
Compensation
The target salary range for this position is $190,000-$240,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Customer Engineer Job Roles in California
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Search Customer Engineer Jobs in CaliforniaCustomer Engineer Jobs in California: Frequently Asked Questions
Which companies sponsor visas for customer engineers in California?
Enterprise software and cloud companies are among the most active sponsors for customer engineer roles in California. Google, Salesforce, ServiceNow, Palo Alto Networks, Cisco, and Snowflake have consistent records of H-1B visa filings for customer-facing technical positions. Hyperscaler firms in Silicon Valley and SaaS companies headquartered in San Francisco tend to have established immigration support infrastructure, making them more likely to sponsor qualified candidates.
Which visa types are most common for customer engineer roles in California?
The H-1B is the most common visa for customer engineer roles in California, as the position typically requires a bachelor's degree in computer science, engineering, or a related technical field and qualifies as a specialty occupation. Candidates already holding L-1B visas through multinational employers may also transition into customer engineer roles. Australian citizens sometimes pursue the E-3 visa, which follows the same specialty occupation standard but has a separate annual cap.
Which cities in California have the most customer engineer sponsorship jobs?
San Francisco and the broader Bay Area account for the largest concentration of customer engineer sponsorship opportunities in California, driven by the density of enterprise SaaS, cloud, and security companies headquartered there. San Jose and Sunnyvale are particularly active given their proximity to major tech campuses. Los Angeles has a growing presence, especially among media technology and e-commerce platforms, while San Diego hosts a cluster of cybersecurity and defense-tech firms.
How to find customer engineer visa sponsorship jobs in California?
Migrate Mate is built specifically for international candidates seeking visa sponsorship roles in the United States, including customer engineer positions in California. You can filter by role and state to see companies actively hiring customer engineers who sponsor visas. Because California's tech market moves quickly, checking Migrate Mate regularly gives you visibility into new postings from Bay Area and Southern California employers before positions fill.
Are there state-specific considerations for customer engineers pursuing sponsorship in California?
California's prevailing wage requirements under Department of Labor rules apply to H-1B positions statewide, and wages in the Bay Area and Los Angeles metro areas are benchmarked to some of the highest levels in the country given local labor market conditions. California also prohibits non-compete agreements, which can affect how employers structure offers for customer engineers transitioning from other companies. Many sponsors in California are large, well-resourced tech firms with in-house immigration counsel, which can simplify the sponsorship process for candidates.
What is the prevailing wage for sponsored customer engineer jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.