Technical Support Visa Sponsorship Jobs in Michigan
Technical support visa sponsorship jobs in Michigan are concentrated in the Detroit metro area, with major employers like General Motors, Ford, Stellantis, and Rocket Companies regularly hiring international candidates. Ann Arbor's tech sector and Grand Rapids' growing business services market also generate steady demand for technical support professionals seeking H-1B visa and other work visa sponsorship.
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Get Access To All JobsJob Title: Technical Support (Onsite)
Location: Detroit, MI
Duration: 3 Months+
Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be currently local to the Detroit area in order to be considered.
Interviews: Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at the beginning of the interview to validate the candidate.
Experience:
- Minimum of three (3) years of desktop/computer support experience
- A+ Certification preferred
- Prior experience with VoIP, audiovisual equipment setup and operation preferred
- Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
- Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
- Good communication skills - interpersonal, written and verbal
- Ability to manage multiple priorities and meet deadlines in a challenging work environment
- Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
- Knowledge of ITIL Foundations a plus
- Ability to perform physical tasks such as lifting and moving up to 50 pounds
- Must have reliable transportation for frequent travel between schools and central office
Essential Functions
- Provide comprehensive wraparound technical services for hardware and software supported by the District’s technology.
- Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District.
- Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
- Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
- Assist with new technology deployment and the asset inventory, recovery and recycling process.
- Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
- Provide hands-on demonstrations of District hardware and software solutions to support end-users.
- Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
- Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
- Leverage the District’s IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication.
Recruiter Details:
Name: Ananya
Contact: ananya@gsksolutions.com / 832 990 2427
Job Title: Technical Support (Onsite)
Location: Detroit, MI
Duration: 3 Months+
Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be currently local to the Detroit area in order to be considered.
Interviews: Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at the beginning of the interview to validate the candidate.
Experience:
- Minimum of three (3) years of desktop/computer support experience
- A+ Certification preferred
- Prior experience with VoIP, audiovisual equipment setup and operation preferred
- Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
- Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
- Good communication skills - interpersonal, written and verbal
- Ability to manage multiple priorities and meet deadlines in a challenging work environment
- Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
- Knowledge of ITIL Foundations a plus
- Ability to perform physical tasks such as lifting and moving up to 50 pounds
- Must have reliable transportation for frequent travel between schools and central office
Essential Functions
- Provide comprehensive wraparound technical services for hardware and software supported by the District’s technology.
- Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District.
- Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
- Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
- Assist with new technology deployment and the asset inventory, recovery and recycling process.
- Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
- Provide hands-on demonstrations of District hardware and software solutions to support end-users.
- Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
- Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
- Leverage the District’s IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication.
Recruiter Details:
Name: Ananya
Contact: ananya@gsksolutions.com / 832 990 2427
Technical Support Job Roles in Michigan
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Search Technical Support Jobs in MichiganTechnical Support Jobs in Michigan: Frequently Asked Questions
Which companies in Michigan sponsor visas for technical support roles?
Michigan's largest visa sponsors for technical support include the Detroit automotive giants, General Motors, Ford, and Stellantis, along with Rocket Companies, Kforce, and Quicken Loans in financial technology. University of Michigan and Michigan State University also sponsor technical support staff. Auto suppliers like Magna International and Lear Corporation have active international hiring programs for IT and support functions.
Which visa types are most common for technical support jobs in Michigan?
The H-1B is the most common visa for technical support roles in Michigan, particularly for positions requiring a bachelor's degree in computer science, information technology, or a related field. Some employers sponsor TN visas for Canadian and Mexican nationals in qualifying technical roles. OPT and STEM OPT are also common entry points for international students graduating from Michigan universities before transitioning to employer-sponsored status.
How to find technical support visa sponsorship jobs in Michigan?
Migrate Mate is the most direct way to find technical support visa sponsorship jobs in Michigan, with listings filtered specifically for employers who sponsor work visas. You can narrow results by Michigan cities and technical support role types to target companies with active international hiring. Focusing on Detroit metro, Ann Arbor, and Grand Rapids employers tends to surface the highest volume of sponsorship-eligible openings.
Which cities in Michigan have the most technical support sponsorship jobs?
Detroit and its surrounding suburbs, including Dearborn, Auburn Hills, and Troy, account for the largest share of technical support sponsorship jobs in Michigan, driven by automotive and financial technology employers. Ann Arbor is a strong secondary market, anchored by the University of Michigan and a growing startup ecosystem. Grand Rapids has emerging demand in healthcare IT and business services technical support.
Are there any Michigan-specific factors that affect visa sponsorship for technical support professionals?
Michigan's heavy concentration in automotive manufacturing means many technical support roles intersect with specialized engineering systems, which can strengthen the specialty occupation case required for H-1B approval. The University of Michigan, Michigan State, and Wayne State produce large international graduate cohorts in computer science and engineering, creating a well-established pipeline that local employers are accustomed to sponsoring through OPT and H-1B transitions.
What is the prevailing wage for sponsored technical support jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.