Service Specialist Visa Sponsorship Jobs in Montana
Service specialist roles in Montana span customer support, technical services, and field operations, with employers like Glacier Bancorp, RightNow Technologies (acquired by Oracle in Missoula), and hospitality groups across Billings and Bozeman actively hiring. International candidates pursuing visa sponsorship will find the strongest opportunities in tech-adjacent and financial services firms concentrated in Montana's growing urban centers.
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Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests.
This opportunity entails operating a point of sale computer system in one of four different office locations around the mountain. You are THE point of contact for our guests and other departments for information on lift tickets, season passes, lift openings and closures, restaurants around the mountain, activities and special events on and off the mountain, as well as other services that Big Sky Resort provides on and off the mountain.
Excellent guest service, basic computer skills, flexibility in a workplace (that is greatly affected by the outdoor environment), the ability to learn quickly and work independently are all a must.
Prior resort and POS experience is a plus. Indoor approximately 90% of the time, outdoor approximately 10% of the time.
Responsibilities:
Picture yourself being a Guest Service Specialist at Big Sky Resort and having the opportunity to:
- Assist guests with their season passes, day tickets and multi-day lift tickets in a fast-paced office environment
- Understand and learn the criteria for all the lift access products for Big Sky Resort (BSR Passes and Tickets, Mountain Collective, Ikon, Boyne Passes, etc.)
- Be accountable for sales each day and able to balance all products sold against receipts
- Meet, greet and assist guests as they arrive at the resort before, during, and after the ski day
- Provide knowledgeable support on Big Sky Sports products, rentals, mountain terrain, area services, activities, restaurants, and events
- Quickly assess lift ticket and pass issues and resolve them for the guest
- Stay familiar with the daily snow and grooming report
- Answer guest questions and resolve issues correctly, promptly, and professionally
- Periodically assist with Basecamp activity booking or outdoor staff responsibilities
Qualifications:
- Previous customer service, credit card handling and/or ski/summer resort experience is a plus
All full time seasonal employees can enjoy the following benefits:
- FREE All Access Bike Haul Pass and discounted Golf Pass
- Discounted Golf and Mountain Biking for friends and family
- 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- FREE Basecamp activities including zip line course
- Wellness Day and Eligibility for PTO
- Monthly employee events
Overview:
Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests.
This opportunity entails operating a point of sale computer system in one of four different office locations around the mountain. You are THE point of contact for our guests and other departments for information on lift tickets, season passes, lift openings and closures, restaurants around the mountain, activities and special events on and off the mountain, as well as other services that Big Sky Resort provides on and off the mountain.
Excellent guest service, basic computer skills, flexibility in a workplace (that is greatly affected by the outdoor environment), the ability to learn quickly and work independently are all a must.
Prior resort and POS experience is a plus. Indoor approximately 90% of the time, outdoor approximately 10% of the time.
Responsibilities:
Picture yourself being a Guest Service Specialist at Big Sky Resort and having the opportunity to:
- Assist guests with their season passes, day tickets and multi-day lift tickets in a fast-paced office environment
- Understand and learn the criteria for all the lift access products for Big Sky Resort (BSR Passes and Tickets, Mountain Collective, Ikon, Boyne Passes, etc.)
- Be accountable for sales each day and able to balance all products sold against receipts
- Meet, greet and assist guests as they arrive at the resort before, during, and after the ski day
- Provide knowledgeable support on Big Sky Sports products, rentals, mountain terrain, area services, activities, restaurants, and events
- Quickly assess lift ticket and pass issues and resolve them for the guest
- Stay familiar with the daily snow and grooming report
- Answer guest questions and resolve issues correctly, promptly, and professionally
- Periodically assist with Basecamp activity booking or outdoor staff responsibilities
Qualifications:
- Previous customer service, credit card handling and/or ski/summer resort experience is a plus
All full time seasonal employees can enjoy the following benefits:
- FREE All Access Bike Haul Pass and discounted Golf Pass
- Discounted Golf and Mountain Biking for friends and family
- 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- FREE Basecamp activities including zip line course
- Wellness Day and Eligibility for PTO
- Monthly employee events
Service Specialist Job Roles in Montana
See all 51+ Service Specialist Jobs in Montana
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Search Service Specialist Jobs in MontanaService Specialist Jobs in Montana: Frequently Asked Questions
Which companies sponsor visas for service specialists in Montana?
Montana's visa sponsorship activity for service specialists is concentrated among technology, financial services, and healthcare employers. Oracle's Missoula operations (formerly RightNow Technologies), Glacier Bancorp, and regional healthcare networks such as Billings Clinic have sponsored work visas for service-oriented roles. Larger national employers with Montana offices are generally more experienced with H-1B visa and TN visa sponsorship processes than smaller local businesses.
Which visa types are most common for service specialist roles in Montana?
H-1B is the most common visa for service specialist roles that require a relevant bachelor's degree, such as technical support specialists or customer success roles tied to software platforms. Canadian and Mexican nationals in qualifying service occupations may be eligible for TN visas. Australian nationals can explore the E-3 visa. The specific role's duties and educational requirements determine which categories apply.
Which cities in Montana have the most service specialist sponsorship jobs?
Billings is Montana's largest city and the primary hub for financial services, healthcare, and energy-sector service roles with sponsorship potential. Missoula has a notable technology employment base driven by the University of Montana and former RightNow Technologies talent. Bozeman is growing rapidly, with tech startups and outdoor-industry companies increasingly hiring for specialist roles. Helena and Great Falls offer more limited but consistent public-sector and healthcare opportunities.
How to find service specialist visa sponsorship jobs in Montana?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to browse service specialist openings in Montana without sorting through roles that don't offer sponsorship. You can search by location and job category to identify which Montana employers are actively filing for work visas. Migrate Mate's database is particularly useful for narrowing down tech-adjacent and customer-facing service roles in Billings, Missoula, and Bozeman.
Are there state-specific considerations for service specialists seeking visa sponsorship in Montana?
Montana's labor market is smaller than coastal states, so the pool of employers with established visa sponsorship infrastructure is narrower. Employers must pay the prevailing wage for the offered position and location as determined by Department of Labor standards, and Montana's prevailing wages reflect regional cost-of-living levels. University ties matter here: employers connected to Montana State University in Bozeman or the University of Montana in Missoula tend to have more familiarity with international hiring processes.
What is the prevailing wage for sponsored service specialist jobs in Montana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.