Service Specialist Visa Sponsorship Jobs in Minnesota
Service specialist visa sponsorship jobs in Minnesota are concentrated in the Twin Cities metro, where companies like UnitedHealth Group, Target, and 3M regularly hire internationally. The state's large healthcare, retail technology, and manufacturing sectors create steady demand for service specialists with technical and customer-facing expertise across Minneapolis, Saint Paul, and Rochester.
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Are you ready for what’s next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:
Position Overview:
This role will oversee, under the guidance of the Brand Service Manager, all brand’s technical service support, manufactured parts support, escalated consumer and legal cases and field service support between the BBG Service Center of Excellence, Manufacturing personnel, and other sources as required.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions:
- Receive and support dealer inquiries via phone or email for technical support for brand’s products within the target KPI
- Provide support to Tier I and BBG Service CoE in reviewing warranty claims and pre-authorizations
- Manage complex technical cases in partnership with the dealer, customer, Quality, and Manufacturing
- Manage Manufacturing Parts process with respective plants to ensure priority is given to warranty issues
- Collaborate with the BBG Service CoE on Technical Training and Content needed by dealers, customers, or internal
- Support onboarding new dealer personnel regarding training as needed
- Notify and collaborate with the CoE for Service Campaign and Recall support needs
- Review Warranty claims and Pre-authorizations over established monetary threshold. Escalate issues within the organization for repeat or complex issues
- Review, respond, and solve complex NPS / CSI cases
- Review, respond, and solve owner inquiries as escalated by Tiers I and II
- Review and collaborate with Legal, Manufacturing, Quality, Vendors, and other internal and external resources as needed, on escalated cases such as buy back requests
- Warranty claims processing and inquiries as needed This data is internal to Brunswick.
- Training as required to maintain and improve product knowledge and skillset
- Other tasks, initiatives, and projects and assigned by manager
Preferred Qualifications:
- High School Diploma or GED required
- Minimum of 3 years technical manufacturing experience required with technical marine industry experience preferred.
- Familiarity with OBMS and Compass environment preferred
- Familiarity with Salesforce.com environment preferred
- Ability to quickly learn and navigate through software and online programs required
- Effective verbal communication skills
- Ability to draft professional email correspondence when necessary
- Excellent follow-up skills
- Highly skilled in interpersonal skills with an ability to connect with others over the phone and email
- Must be flexible to work extended hours to support the requirements of the business
- Ability to work effectively in a collaborative, team environment within a matrix organization
The hiring range for this position is $49,900 - $63,900 annually. The actual base pay offered will vary based on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.
In addition to base pay, this position is eligible for an annual discretionary bonus. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.
Working Conditions:
- Works in a manufacturing and office environment
- Regularly required to sit, stand, walk, climb and bend about the facility
- Exposed to dust, odors, fumes and moderate noise.
Why Brunswick:
Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we’re proud of being recognized for making a splash with numerous awards!
About Brunswick Boat Group:
Brunswick Boat Group is home to a diverse portfolio of iconic marine brands, including Bayliner, Boston Whaler, Crestliner, Harris, Heyday, Lowe, Lund, Navan, Princecraft, Protector, Quicksilver, Rayglass, Sea Ray, Spartan, Thunder Jet, and Uttern. Each brand carries a legacy of innovation, craftsmanship, and performance that has shaped the boating industry worldwide.
Across our fiberglass and aluminum manufacturing facilities, our team members are the driving force behind our success. We foster a culture rooted in safety, integrity, continuous improvement, and personal growth. Whether you're building unsinkable legends, pioneering wake sports, or crafting fishing and pontoon boats trusted for generations, you'll be part of a united team committed to delivering exceptional experiences on the water.
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support.
For more information about EEO laws, - click here
Brunswick Corporation participates in E-Verify as part of our commitment to a lawful and transparent hiring process. For additional information click here: https://www.brunswick.com/e-verify.
Brunswick and Workday Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.
All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers. If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.
Brunswick Corporation
Service Specialist Job Roles in Minnesota
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Search Service Specialist Jobs in MinnesotaService Specialist Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for service specialists in Minnesota?
UnitedHealth Group, Target, Best Buy, 3M, and Mayo Clinic are among the larger Minnesota employers with established visa sponsorship programs that have included service specialist roles. These organizations file Labor Condition Applications through the Department of Labor, which are publicly searchable and confirm their history of sponsoring foreign national workers in technical and client-facing service positions.
Which visa types are most common for service specialist roles in Minnesota?
The H-1B visa is the most common visa category for service specialist roles that require a relevant bachelor's degree, such as positions in IT service management, healthcare operations, or technical support. The TN visa applies to Canadian and Mexican nationals in qualifying professional categories. Roles that don't require a specific degree may not qualify for these classifications, so the job description and educational requirements matter significantly.
Which cities in Minnesota have the most service specialist sponsorship jobs?
Minneapolis and Saint Paul account for the majority of service specialist sponsorship opportunities in Minnesota, given the density of corporate headquarters, healthcare systems, and financial services firms in the Twin Cities metro. Rochester is a notable secondary market driven by Mayo Clinic's large employer footprint. Bloomington and Eden Prairie also have meaningful concentrations of technology and retail companies that hire internationally.
How to find service specialist visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically by visa sponsorship status, making it straightforward to browse service specialist openings in Minnesota without sorting through roles that don't offer sponsorship. You can filter by state and job category to surface relevant postings from Minnesota employers with confirmed sponsorship histories. This saves significant time compared to manually researching each company's immigration track record.
Are there any Minnesota-specific considerations for service specialists seeking visa sponsorship?
Minnesota's prevailing wage requirements under H-1B rules are calculated based on the specific metro area, so service specialist roles in the Minneapolis-Saint Paul-Bloomington metropolitan statistical area use wage data reflecting that market. The state's concentration of large self-insured employers in healthcare and retail means many sponsoring companies have in-house immigration teams rather than relying solely on outside counsel, which can affect how quickly petitions move through internal approval processes.
What is the prevailing wage for sponsored service specialist jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.