Service Specialist Visa Sponsorship Jobs in Indiana
Indiana's service specialist roles span healthcare systems like Indiana University Health and Eskenazi Health, financial institutions in Indianapolis, and manufacturing-adjacent customer operations in cities like Fort Wayne and South Bend. Employers across these sectors have sponsored work visas for qualified candidates, making Indiana a viable destination for international service professionals.
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Get Access To All JobsJob Title: Field Service Specialist
Location: Gary, IN, USA, 46402
Employment Status: Full-time
Posting Start Date: 7/29/26
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.
Job Purpose
The Field Service Specialist will communicate with rental customers and internal staff to coordinate service of equipment away from branch locations. The Field Service Specialist will dispatch field maintenance, assist in tracking costs, and input work orders.
What you will do...
Assist the Maintenance Supervisor with the following:
- Communication with all customers, internal and external – including over the phone troubleshooting
- Processing of field service work orders
- Parts ordering
- Coordination of outside vendors
- Coordinate and dispatch all road mechanics in a timely manner
- Ensure unparalleled customer satisfaction and raise customer issues to Maintenance Supervisor
- All other tasks assigned by Management
- Adhere to company policies and procedures
Requirements
- High School diploma with experience in the heavy equipment industry
- Prior experience in the equipment rental industry within a service capacity
Skills
- Understanding of fleet maintenance
- Customer service resolution
- Ability to develop rapport with customers
- Interpersonal communication
- Technical Diagnostics
Req #: 70077
Pay Range: $25.00 - $27.00 per hour
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
Building Your Financial Future
- 401(k) plan with company match
- Employee Stock Purchase Program
Life & Work Harmony
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
Protecting You & Your Family
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Job Title: Field Service Specialist
Location: Gary, IN, USA, 46402
Employment Status: Full-time
Posting Start Date: 7/29/26
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.
Job Purpose
The Field Service Specialist will communicate with rental customers and internal staff to coordinate service of equipment away from branch locations. The Field Service Specialist will dispatch field maintenance, assist in tracking costs, and input work orders.
What you will do...
Assist the Maintenance Supervisor with the following:
- Communication with all customers, internal and external – including over the phone troubleshooting
- Processing of field service work orders
- Parts ordering
- Coordination of outside vendors
- Coordinate and dispatch all road mechanics in a timely manner
- Ensure unparalleled customer satisfaction and raise customer issues to Maintenance Supervisor
- All other tasks assigned by Management
- Adhere to company policies and procedures
Requirements
- High School diploma with experience in the heavy equipment industry
- Prior experience in the equipment rental industry within a service capacity
Skills
- Understanding of fleet maintenance
- Customer service resolution
- Ability to develop rapport with customers
- Interpersonal communication
- Technical Diagnostics
Req #: 70077
Pay Range: $25.00 - $27.00 per hour
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
Building Your Financial Future
- 401(k) plan with company match
- Employee Stock Purchase Program
Life & Work Harmony
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
Protecting You & Your Family
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Service Specialist Job Roles in Indiana
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Search Service Specialist Jobs in IndianaService Specialist Jobs in Indiana: Frequently Asked Questions
Which companies in Indiana sponsor visas for service specialists?
Indiana University Health, Salesforce's Indianapolis offices, Eli Lilly, and major financial services firms in the greater Indianapolis area have documented histories of sponsoring work visas for service-oriented roles. Larger employers with dedicated HR and legal teams are generally better positioned to navigate the sponsorship process than smaller regional businesses.
Which visa types are most common for service specialist roles in Indiana?
The H-1B visa is the most common visa for service specialist roles that require a bachelor's degree in a specific field, such as IT service management, technical support engineering, or financial services. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories. Roles that don't require a degree-specific specialty occupation may face eligibility challenges under H-1B visa requirements.
Which Indiana cities have the most service specialist visa sponsorship jobs?
Indianapolis accounts for the majority of service specialist sponsorship activity in Indiana, driven by its concentration of healthcare systems, financial services firms, and technology companies. Fort Wayne and South Bend have smaller but active markets, particularly in manufacturing support and healthcare-adjacent service roles. Bloomington also sees activity tied to Indiana University's institutional and affiliated employers.
How to find service specialist visa sponsorship jobs in Indiana?
Migrate Mate filters service specialist roles specifically by visa sponsorship availability, so you're not sorting through listings that won't support international candidates. For Indiana, you can narrow results by city and employer type to focus on Indianapolis's healthcare and financial sectors or Fort Wayne's manufacturing-adjacent opportunities. Migrate Mate's job board is built for international job seekers navigating U.S. sponsorship requirements.
Are there any Indiana-specific considerations for service specialists seeking visa sponsorship?
Indiana employers sponsoring H-1B workers must pay the prevailing wage as determined by the Department of Labor for the specific role and metropolitan area. Indianapolis and Bloomington tend to have different prevailing wage benchmarks than rural Indiana counties, which can affect which employers find sponsorship feasible. Healthcare-sector service roles tied to Indiana's large hospital networks often have more established immigration compliance infrastructure.
What is the prevailing wage for sponsored service specialist jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.