Service Specialist Visa Sponsorship Jobs in Maryland
Maryland's service specialist roles span healthcare administration, government contracting, and financial services, with major employers like Johns Hopkins Health System, Leidos, and Booz Allen Hamilton concentrated in Baltimore, Bethesda, and the Washington D.C. suburbs. International candidates with specialized skills can find visa-sponsored positions across these sectors.
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Get Access To All JobsINTRODUCTION
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers.
Wage: $18.50/hr
ROLE AND RESPONSIBILITIES
- Ensure optimal operational efficacies to provide customers the best rental car experience.
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process.
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
PROFESSIONAL EXPERIENCE
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service experience.
- Strong time management and organizational skills are required.
- Computer literate and detail-oriented.
- Must have a valid driver's license with an acceptable driving record.
KNOWLEDGE
- Customer service resolution practices.
- Excellent communication techniques.
- Sales Management/Coaching ability.
SKILLS
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.
INTRODUCTION
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers.
Wage: $18.50/hr
ROLE AND RESPONSIBILITIES
- Ensure optimal operational efficacies to provide customers the best rental car experience.
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process.
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
PROFESSIONAL EXPERIENCE
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service experience.
- Strong time management and organizational skills are required.
- Computer literate and detail-oriented.
- Must have a valid driver's license with an acceptable driving record.
KNOWLEDGE
- Customer service resolution practices.
- Excellent communication techniques.
- Sales Management/Coaching ability.
SKILLS
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.
Service Specialist Job Roles in Maryland
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Search Service Specialist Jobs in MarylandService Specialist Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for service specialists in Maryland?
Large employers with established immigration programs are the most consistent sponsors for service specialist roles in Maryland. Johns Hopkins Health System, Leidos, Booz Allen Hamilton, Northrop Grumman, and CareFirst BlueCross BlueShield have all filed Labor Condition Applications for service-related positions. Government contractors concentrated in the Bethesda and Rockville corridor tend to sponsor H-1B visa workers when the role requires specialized technical or analytical qualifications.
Which visa types are most common for service specialist roles in Maryland?
The H-1B is the most common visa for service specialists in Maryland when the role qualifies as a specialty occupation, meaning it requires at least a bachelor's degree in a specific field. L-1B visas are relevant for specialists transferring from a foreign affiliated office. TN visa status applies to Canadian and Mexican nationals in qualifying professional categories. O-1 visas are available to individuals with demonstrated extraordinary ability in their field.
How to find service specialist visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse service specialist roles in Maryland without sorting through positions that don't support international candidates. You can search by location, role type, and visa category to focus on employers in Baltimore, Bethesda, and the D.C. suburbs who have an active history of sponsoring workers in service-oriented positions.
Which cities in Maryland have the most service specialist sponsorship jobs?
Bethesda and Rockville in Montgomery County have the highest concentration of sponsored service specialist roles, driven largely by federal contractors and healthcare organizations headquartered there. Baltimore is a strong second, anchored by Johns Hopkins and University of Maryland Medical System. Columbia and Gaithersburg also see regular sponsorship activity, particularly in technology services, biotech support, and consulting-adjacent roles.
Are there state-specific considerations for service specialists pursuing visa sponsorship in Maryland?
Maryland's proximity to federal agencies in Washington D.C. means many service specialist roles involve government contracts, which can add security clearance requirements that complicate or limit sponsorship for non-citizens. Public university systems like the University of Maryland also serve as pipelines for OPT-to-H-1B transitions in administrative and technical service roles. Employers filing LCAs in Maryland must meet Department of Labor prevailing wage standards for the specific occupational category and county.
What is the prevailing wage for sponsored service specialist jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.