Service Specialist Visa Sponsorship Jobs in Utah
Service specialist roles in Utah are concentrated in Salt Lake City, Provo, and Ogden, where employers like Qualtrics, Overstock, and major financial services firms actively hire. The state's growing tech sector and outdoor recreation industry create steady demand for service specialists, making Utah a realistic target for international candidates seeking visa sponsorship.
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As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position serves as the liaison between patients and clinical staff throughout their appointment journey. Responsibilities include handling more complex patient inquiries, scheduling multiple appointments, and compiling results from various providers and prior tests as needed. The role involves interacting with patients before, during, and after their appointment, assisting with prior authorization and referral processes, and routinely collecting payments per the defined process. The specialist receives moderate guidance, allowing for some independent judgment in managing patient scheduling and coordination.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Schedules and coordinates appointments, including surgical procedures, pre/post-op care, imaging (MRI, CT scans, etc.), and care across departments and specialties.
- Manages waitlists, opens appointment slots, and adjusts appointment capacity to enhance scheduling across multiple locations and clinics.
- Confirms appointments and provides pre-procedure instructions to patients.
- Tracks, requests, and validates patient records from outside organizations to ensure completeness and timeliness before appointments.
- Serves as the primary liaison between patients, physicians, and clinical staff during appointments, addressing inquiries and facilitating communication.
- Processes payments, reconciles daily financials, and may manage single-case or gap agreements with insurers.
- Acts as a coordinator for surgical cases, managing OR block time, scheduling pre/post-op appointments, and arranging multidisciplinary care.
- Completes outreach for new patient visits, transfer-of-care scheduling.
Knowledge / Skills / Abilities
- Advanced knowledge of scheduling, registration, and referrals processes in Epic.
- Advanced understanding of insurance verification, benefits, authorizations, and appeals processes.
- Familiarity with specialty case coordination and multidisciplinary care.
- Strong coordination and organizational skills.
- Proficient in Microsoft Suite (Word, Excel, Outlook).
- Excellent communication and liaison skills.
- Ability to manage EPIC work queues and administrative workflows.
- Ability to manage multiple appointments and optimize scheduling across locations.
- Ability to provide detailed instructions and support to patients.
- Ability to facilitate effective communication between patients, physicians, and clinical staff.
Qualifications
Required
Minimum of 2 years of relevant experience in healthcare coordination or administrative role.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 83952
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule TBD - includes weekends
Clinical/Non-Clinical Status Non-Clinical
Location Name Sugarhouse Health Center
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department HCH CST 60C RETURN PATIENT SVC
Category Customer Service
Workplace Set Up On-site
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position serves as the liaison between patients and clinical staff throughout their appointment journey. Responsibilities include handling more complex patient inquiries, scheduling multiple appointments, and compiling results from various providers and prior tests as needed. The role involves interacting with patients before, during, and after their appointment, assisting with prior authorization and referral processes, and routinely collecting payments per the defined process. The specialist receives moderate guidance, allowing for some independent judgment in managing patient scheduling and coordination.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Schedules and coordinates appointments, including surgical procedures, pre/post-op care, imaging (MRI, CT scans, etc.), and care across departments and specialties.
- Manages waitlists, opens appointment slots, and adjusts appointment capacity to enhance scheduling across multiple locations and clinics.
- Confirms appointments and provides pre-procedure instructions to patients.
- Tracks, requests, and validates patient records from outside organizations to ensure completeness and timeliness before appointments.
- Serves as the primary liaison between patients, physicians, and clinical staff during appointments, addressing inquiries and facilitating communication.
- Processes payments, reconciles daily financials, and may manage single-case or gap agreements with insurers.
- Acts as a coordinator for surgical cases, managing OR block time, scheduling pre/post-op appointments, and arranging multidisciplinary care.
- Completes outreach for new patient visits, transfer-of-care scheduling.
Knowledge / Skills / Abilities
- Advanced knowledge of scheduling, registration, and referrals processes in Epic.
- Advanced understanding of insurance verification, benefits, authorizations, and appeals processes.
- Familiarity with specialty case coordination and multidisciplinary care.
- Strong coordination and organizational skills.
- Proficient in Microsoft Suite (Word, Excel, Outlook).
- Excellent communication and liaison skills.
- Ability to manage EPIC work queues and administrative workflows.
- Ability to manage multiple appointments and optimize scheduling across locations.
- Ability to provide detailed instructions and support to patients.
- Ability to facilitate effective communication between patients, physicians, and clinical staff.
Qualifications
Required
Minimum of 2 years of relevant experience in healthcare coordination or administrative role.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 83952
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule TBD - includes weekends
Clinical/Non-Clinical Status Non-Clinical
Location Name Sugarhouse Health Center
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department HCH CST 60C RETURN PATIENT SVC
Category Customer Service
Workplace Set Up On-site
Service Specialist Job Roles in Utah
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Search Service Specialist Jobs in UtahService Specialist Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for service specialists in Utah?
Technology companies in the Salt Lake City metro are among the most active sponsors for service specialist roles in Utah. Employers like Qualtrics, Adobe, and large financial institutions including Goldman Sachs and Fidelity have filed Labor Condition Applications for similar positions. Healthcare systems such as Intermountain Health also hire service specialists and have established sponsorship programs for qualifying roles.
Which visa types are most common for service specialist roles in Utah?
The H-1B visa is the most common visa for service specialist positions that require a bachelor's degree in a specific field, such as IT service management or technical account management. Candidates from Australia may qualify for the E-3 visa, which has no lottery and is processed faster. TN visa status is available for Canadian and Mexican nationals in qualifying professional categories. Eligibility depends on whether the specific role meets specialty occupation standards.
Which cities in Utah have the most service specialist sponsorship jobs?
Salt Lake City accounts for the majority of service specialist sponsorship opportunities in Utah, driven by its concentration of tech companies, financial services firms, and corporate headquarters. Provo and Orem form a secondary hub anchored by companies tied to the Brigham Young University talent pipeline. Ogden sees demand from manufacturing and logistics employers. Remote-friendly roles based in Utah are also increasingly common across the state.
How to find service specialist visa sponsorship jobs in Utah?
Migrate Mate is the most direct way to find service specialist roles in Utah where employers are open to visa sponsorship. You can filter specifically for service specialist positions in Utah, avoiding the time lost applying to roles where sponsorship is never considered. Migrate Mate aggregates positions from employers with a documented history of sponsoring work visas, which is especially useful given how unevenly sponsorship willingness is distributed across Utah employers.
Are there state-specific considerations for service specialist sponsorship in Utah?
Utah's prevailing wage requirements for H-1B and E-3 visa petitions are set by Department of Labor data for each metro area, and Salt Lake City wages differ from rural Utah. The state's strong university ecosystem at the University of Utah and Utah Valley University creates a large pool of OPT candidates already in the state, which means employers here have existing familiarity with sponsoring international workers transitioning from student status to full work authorization.
What is the prevailing wage for sponsored service specialist jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.