Service Specialist Visa Sponsorship Jobs in Oregon
Service specialist roles in Oregon span technology support, customer success, and field operations, with employers like Nike, Intel, and Precision Castparts known to hire internationally. Portland and Hillsboro anchor most sponsorship activity. Oregon's strong presence in semiconductor manufacturing and athletic apparel creates consistent demand for specialized service professionals seeking visa sponsorship.
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Base Pay
This role has a minimum base pay from $17.23 per hour with higher starting pay available based on experience.
Purpose:
Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.
Minimum Eligibility Requirements:
- High School diploma or equivalent. Associate Degree or higher is a plus.
- 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
- Strong written and verbal communication skills.
- Experience with Salesforce / CRM software is a plus.
- Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Essential Job Functions:
Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
- Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
- Collaborate with the Store Team to identify PROs in our Store.
- Maintain extensive knowledge about Floor & Decor products.
- Train and support the Store Team on how to use our selling process.
- Understand our PRO business to educate our PRO customers and expand their participation.
- Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
- Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
- Coordinate and assist with PRO Customers in-store activities.
- Collaborate in all store initiatives.
- Demonstrate ability to make effective program and benefit presentations.
- Must possess excellent customer service skills and be results oriented.
- Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
- Ability to multi-task, meet deadlines, and work in a fast-paced environment.
- On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D’s benefits and capabilities.
- Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
Working Conditions (travel & environment)
This position is hourly, knowing it may include hours which could exceed eight hours in a day.
- May require travel up to 20%.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
- Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Service Specialist Job Roles in Oregon
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Search Service Specialist Jobs in OregonService Specialist Jobs in Oregon: Frequently Asked Questions
Which companies in Oregon sponsor visas for service specialists?
Intel and its network of suppliers in the Hillsboro area are among the most active sponsors for service-oriented technical roles in Oregon. Nike's global headquarters in Beaverton also hires internationally for customer-facing and operational specialist positions. Healthcare systems such as OHSU and Providence Health sponsor service specialists in clinical and administrative support functions. Checking H-1B visa disclosure data from the Department of Labor is the most reliable way to identify active sponsors by employer and job title.
What visa types are most common for service specialist roles in Oregon?
The H-1B is the most common visa for service specialists where the role requires a bachelor's degree in a specific field, such as technical support engineering or IT service management. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories. The L-1B visa applies to specialists transferring within a multinational company with proprietary knowledge of products or systems. Role classification matters significantly, and employers determine which category fits the position.
How to find service specialist visa sponsorship jobs in Oregon?
Migrate Mate is the most direct way to find service specialist visa sponsorship jobs in Oregon, with listings filtered specifically for roles where employers have a documented history of sponsoring work visas. You can search by role type and state to surface opportunities in Portland, Hillsboro, and beyond. This saves time compared to manually reviewing job postings that rarely state sponsorship availability upfront.
Which cities in Oregon have the most service specialist sponsorship jobs?
Portland is Oregon's primary hub for service specialist sponsorship, given its concentration of technology firms, financial services companies, and healthcare networks. Hillsboro is a close second due to Intel's large campus and the surrounding semiconductor supply chain ecosystem, which generates demand for technical service specialists. Beaverton sees activity driven by Nike and related consumer goods companies. Eugene and Bend have smaller markets but do see occasional sponsorship through regional healthcare and education employers.
Are there any Oregon-specific factors that affect visa sponsorship for service specialists?
Oregon's prevailing wage requirements under the H-1B program are benchmarked to metropolitan areas, so wages in the Portland-Hillsboro-Vancouver metro are calculated separately from those in rural counties. Oregon's strong university pipeline through Oregon State University and the University of Oregon produces graduates who enter the OPT period and transition to employer-sponsored visas in service and technical roles. Intel's significant regional footprint also means many service specialist positions in Hillsboro are tied to specialized manufacturing support, which can affect how employers classify and petition for roles.
What is the prevailing wage for sponsored service specialist jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.