Service Specialist Visa Sponsorship Jobs in New Jersey
Service specialist roles in New Jersey span customer experience, technical support, and field operations across employers like Johnson & Johnson, Cognizant, and major financial services firms in Jersey City and Newark. International candidates can find visa-sponsored positions across the state's diverse industry base, from pharmaceutical hubs in Morris County to logistics centers in Edison.
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Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center. Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities. The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com. We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.
Position Summary
The Client Service Specialist is responsible for performing routine branch and customer service duties. Process consumer and commercial checking and savings deposits, process loan payment, cash checks and savings withdrawals. Primary liaison for customers in situations requiring research and follow-up. Identify client needs and generate sales leads for additional service/product opportunities. Requires premier servicing skills in addition to utilizing excellent oral and written communication skills.
Essential Functions & Responsibilities
- Resolve client-based inquiries and concerns (including but not limited to reconciliation of statements, card re-pins, card lock outs, balance inquiries, error corrections, all other customer services issues posed by clients or employees)
- Perform clerical duties
- Order products & set up services for clients
- Assist manager(s) and or Relationship Manager in any operational duties, including external business meetings at client’s office.
- Attending External events and Expo’s
- Complete other related tasks & projects as directed by management
Qualifications & Skills
- 1+ years of customer service experience in a bank environment
- Strong ability to understand risk
- Serve as a liaison between customers and the financial institution.
- Communicate regularly with clients to build and maintain strong relationships.
- Document all client interactions and maintain accurate records.
- Stay updated on bank policies, financial trends, and regulatory requirements.
- Collaborate with other bank staff to ensure excellent customer service.
- Flexibility to work branch hours
- Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.
Potential Salary: $60,000 - $65,000 annually
This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here.
Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MCB maintains a drug free workplace.
Come Work With Us
Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center. Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities. The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com. We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.
Position Summary
The Client Service Specialist is responsible for performing routine branch and customer service duties. Process consumer and commercial checking and savings deposits, process loan payment, cash checks and savings withdrawals. Primary liaison for customers in situations requiring research and follow-up. Identify client needs and generate sales leads for additional service/product opportunities. Requires premier servicing skills in addition to utilizing excellent oral and written communication skills.
Essential Functions & Responsibilities
- Resolve client-based inquiries and concerns (including but not limited to reconciliation of statements, card re-pins, card lock outs, balance inquiries, error corrections, all other customer services issues posed by clients or employees)
- Perform clerical duties
- Order products & set up services for clients
- Assist manager(s) and or Relationship Manager in any operational duties, including external business meetings at client’s office.
- Attending External events and Expo’s
- Complete other related tasks & projects as directed by management
Qualifications & Skills
- 1+ years of customer service experience in a bank environment
- Strong ability to understand risk
- Serve as a liaison between customers and the financial institution.
- Communicate regularly with clients to build and maintain strong relationships.
- Document all client interactions and maintain accurate records.
- Stay updated on bank policies, financial trends, and regulatory requirements.
- Collaborate with other bank staff to ensure excellent customer service.
- Flexibility to work branch hours
- Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.
Potential Salary: $60,000 - $65,000 annually
This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here.
Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MCB maintains a drug free workplace.
Service Specialist Job Roles in New Jersey
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Search Service Specialist Jobs in New JerseyService Specialist Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for service specialists in New Jersey?
Large employers with established visa sponsorship programs in New Jersey include Cognizant, Infosys, Tata Consultancy Services, Johnson & Johnson, and Prudential Financial. These companies regularly file H-1B visa petitions for service specialist roles, particularly in IT service management, customer operations, and technical support. Sponsorship tends to be more common at enterprise-scale employers than at smaller regional firms.
Which visa types are most common for service specialist roles in New Jersey?
The H-1B is the most frequently used visa for service specialists in New Jersey, particularly for roles requiring a bachelor's degree in a specific field such as computer science, information systems, or business administration. TN visas are an option for Canadian and Mexican nationals in qualifying specialty occupations. Some positions in managed services or consulting may also see L-1 visa transfers for candidates moving within a multinational company.
Which cities in New Jersey have the most service specialist sponsorship jobs?
Jersey City and Newark see the highest concentration of sponsored service specialist roles, driven by proximity to New York City's financial sector and major corporate headquarters. Parsippany, Florham Park, and Bridgewater in Morris and Somerset counties are also active hiring areas, anchored by pharmaceutical, technology, and professional services firms. Edison functions as a secondary hub, particularly for IT and managed services employers.
How to find service specialist visa sponsorship jobs in New Jersey?
Migrate Mate is built specifically for international candidates and filters service specialist jobs in New Jersey by visa sponsorship availability, saving you the time of screening out roles that won't support work authorization. You can browse current openings by role and state, see which employers have active sponsorship histories, and focus your applications on companies that have demonstrated a pattern of sponsoring international hires for service-focused positions.
Are there state-specific considerations for service specialists seeking sponsorship in New Jersey?
New Jersey employers filing H-1B petitions for service specialists must meet Department of Labor prevailing wage requirements tied to the specific work location, which vary across the state's different metropolitan areas. New Jersey's concentration of pharmaceutical, financial services, and IT consulting employers means service specialist roles often require demonstrable specialty occupation qualifications. Candidates should ensure their degree and job duties align clearly with the specialty occupation standard before applying.
What is the prevailing wage for sponsored service specialist jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.